Jennings Car Care Center

★★★☆☆
  • 679 Quaker Ln

    West Warwick, RI 02893

    Map & Directions
  • 401-828-1220

About Jennings Car Care Center

Hours
Monday - Friday: 8AM - 5:30PM, Saturday: 8AM - 5PM, Sunday: Closed

Automotive

Automotive
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Bad customer service, advisers need training in good customer practices. Goodyear tire inventory lacking even though a Goodyear authorized retailer. If looking for Goodyear tires look elsewhere. Over torqued lock lugs impossible to remove in a roadside emergency. Plain arrogant personnel.

1
★☆☆☆☆

Bad customer service, advisers need training in good customer practices. Goodyear tire inventory lacking even though a Goodyear authorized retailer. If looking for Goodyear tires look elsewhere. Over torqued lock lugs impossible to remove in a roadside emergency. Plain arrogant personnel.

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I have had four sets of tires installed by Jennings in the past 5 years on four separate autos. All sets purchased were the lowest overall cost when compared to other local merchants. I have always been made to feel comfortable with the service managers and technicians. Once my wife brought my personal vehicle for a new set of Goodyear Tires and opted out of the road hazard insurance. (Which is based on the ware of the tire) The insurance cost is relatively low. One year later I lost a tire to road debris left by a RIDOT plow during a snow storm. The new tire cost me $125 vs $45 had I had the road side hazard insurance. The service manager gave me the original cost of the replaced tire rather than the higher, current period, tire price. I have all good things to say about my experience with Jennings.

5
★★★★★

I have had four sets of tires installed by Jennings in the past 5 years on four separate autos. All sets purchased were the lowest overall cost when compared to other local merchants. I have always been made to feel comfortable with the service managers and technicians. Once my wife brought my personal vehicle for a new set of Goodyear Tires and opted out of the road hazard insurance. (Which is based on the ware of the tire) The insurance cost is relatively low. One year later I lost a tire to road debris left by a RIDOT plow during a snow storm. The new tire cost me $125 vs $45 had I had the road side hazard insurance. The service manager gave me the original cost of the replaced tire rather than the higher, current period, tire price. I have all good things to say about my experience with Jennings.

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Really bad experience...Very rude customer service.....no work force.....for engine diagnostic they require 1 full day......Very rude...thats what I can say....please do not go there.....

1
★☆☆☆☆

Really bad experience...Very rude customer service.....no work force.....for engine diagnostic they require 1 full day......Very rude...thats what I can say....please do not go there.....

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1 out of 1 people found this review helpful.

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I have had my cars serviced here for many, many years. The service is top notch, everyone always treats me and my wife with courtesy and respect, and the repair charges are fair and not jacked up by phantom items. It is a pleasure doing business with them.

5
★★★★★

I have had my cars serviced here for many, many years. The service is top notch, everyone always treats me and my wife with courtesy and respect, and the repair charges are fair and not jacked up by phantom items. It is a pleasure doing business with them.

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The service I've had at Jennings Car Center has always been outstanding. They understand what it is to be a hometown business! They have treated my family with respect time after time in the years we have been bringing our vehicles to them, and not ONCE have I been overcharged or came home without my problems being handled.

The people are great; it feels good to bring your car troubles to a place that actually cares!

5
★★★★★

The service I've had at Jennings Car Center has always been outstanding. They understand what it is to be a hometown business! They have treated my family with respect time after time in the years we have been bringing our vehicles to them, and not ONCE have I been overcharged or came home without my problems being handled.

The people are great; it feels good to bring your car troubles to a place that actually cares!

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In 2005 I purchased 4 new tires from Jennings Car Care as well as the road hazard warranty. After hitting a pothole and damaging one tire's side wall a day or two ago, I visited Jennings to get a tire replaced under my road hazard. After some looking around and typing on the calculator, the service associate told me it would cost me $80 to replace my tire under warranty. When I reminded him that I had purchased the road hazard warranty, he informed me that the road hazard was still based on the wear of the tire. I purchased tires from other tire dealers and they honored the road hazard warranty with a replacement. Jennings would not do so. So I left and minutes later had purchase a the same tire from a local competitor for the same $80 Jennings wanted to charge me with the benefits of my "road hazard warranty" When I bought my tires from Jennings in 2005 I had a bad feeling in my gut about the purchase and two years later I was right. AVOID JENNINGS CARE CARE CENTER!!! I understand they have been in business form many years. I'd bet the business's original founders would be shamed at how Jennings treated a customer today.

1
★☆☆☆☆

In 2005 I purchased 4 new tires from Jennings Car Care as well as the road hazard warranty. After hitting a pothole and damaging one tire's side wall a day or two ago, I visited Jennings to get a tire replaced under my road hazard. After some looking around and typing on the calculator, the service associate told me it would cost me $80 to replace my tire under warranty. When I reminded him that I had purchased the road hazard warranty, he informed me that the road hazard was still based on the wear of the tire. I purchased tires from other tire dealers and they honored the road hazard warranty with a replacement. Jennings would not do so. So I left and minutes later had purchase a the same tire from a local competitor for the same $80 Jennings wanted to charge me with the benefits of my "road hazard warranty" When I bought my tires from Jennings in 2005 I had a bad feeling in my gut about the purchase and two years later I was right. AVOID JENNINGS CARE CARE CENTER!!! I understand they have been in business form many years. I'd bet the business's original founders would be shamed at how Jennings treated a customer today.

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1 out of 1 people found this review helpful.

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I've been a client of Jennings Car Care for over 14 years. Dave and his crew treat all my family with respect and I don't worry if my wife or daughter need to take their car in for service. I know that they will be treated honestly. Jennings prices are fair and their work is good. That's why I keep going back.

5
★★★★★

I've been a client of Jennings Car Care for over 14 years. Dave and his crew treat all my family with respect and I don't worry if my wife or daughter need to take their car in for service. I know that they will be treated honestly. Jennings prices are fair and their work is good. That's why I keep going back.

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1 out of 1 people found this review helpful.

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When I took my car here I was very happy with the experience. They were very honest in what I needed and how much it would cost me. They didn't try to give me an outrageous list of things that would jack up my bill. They had reasonable prices and took the time to explain what they were doing.

4
★★★★☆

When I took my car here I was very happy with the experience. They were very honest in what I needed and how much it would cost me. They didn't try to give me an outrageous list of things that would jack up my bill. They had reasonable prices and took the time to explain what they were doing.

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1 out of 1 people found this review helpful.

More about Jennings Car Care Center

Family owned and operated auto repair and tire shop. We offer complete car service, wheel alignment service, and brake service, as well as state inspection stickers, tires, car maintenance and more!

 

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