Burns Ford Mercury

★★☆☆☆

About Burns Ford Mercury

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Burns Ford

2001 Charlotte Hwy 521 Lancaster, CA

1.5 2
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Ripped Off, Sold a Lemon! I bought a used 1993 Ford Tempo from Burns Ford, the salesman Levi, told me it was a reliable car with good tires and no known problems. (i asked him repeatedly if there were ANY problems, and he always said, he did not know of any) Tires gave me problems so i took it into a AAA station and they had a LAUNDRY LIST of issues found, All 4 tires need replacing, valve gasket gushing oil on the engine, Rear Brakes need replacing, and lots more, Because the car was bought "As-Is" Levi uses that as an excuse to take No Responsibility, even though he Misrepresented the vehicle. Used Cars are supposed to be checked out by dealership mechanics, not just handed over to someone paying hard earned money for a product. The car cost $1390, Repairs total $1475 Irresponsible salesmanship, The only reperation offered was credit to a trade in, But since the car does not run, I would have to pay to have it Towed back to the dealership! STAY AWAY from These Crooks

1
★☆☆☆☆

Ripped Off, Sold a Lemon! I bought a used 1993 Ford Tempo from Burns Ford, the salesman Levi, told me it was a reliable car with good tires and no known problems. (i asked him repeatedly if there were ANY problems, and he always said, he did not know of any) Tires gave me problems so i took it into a AAA station and they had a LAUNDRY LIST of issues found, All 4 tires need replacing, valve gasket gushing oil on the engine, Rear Brakes need replacing, and lots more, Because the car was bought "As-Is" Levi uses that as an excuse to take No Responsibility, even though he Misrepresented the vehicle. Used Cars are supposed to be checked out by dealership mechanics, not just handed over to someone paying hard earned money for a product. The car cost $1390, Repairs total $1475 Irresponsible salesmanship, The only reperation offered was credit to a trade in, But since the car does not run, I would have to pay to have it Towed back to the dealership! STAY AWAY from These Crooks

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Burns Ford is way too expensive for my blood. On the occasions I have taken my Ford to the dealer for repairs I was left crying from paying so much. The staff doesn't seem too knowledgeable and they are not friendly. Last summer we needed a transmission, so we called Burns, well their guy was out all summer! They didn't have anyone else that could do that job. That is insane. This is a huge dealership, the mechanics should know how to fix a variety of things. I will not take my vehicle back to them. I wouldn't even consider purchasing a vehicle from them.

2
★★☆☆☆

Burns Ford is way too expensive for my blood. On the occasions I have taken my Ford to the dealer for repairs I was left crying from paying so much. The staff doesn't seem too knowledgeable and they are not friendly. Last summer we needed a transmission, so we called Burns, well their guy was out all summer! They didn't have anyone else that could do that job. That is insane. This is a huge dealership, the mechanics should know how to fix a variety of things. I will not take my vehicle back to them. I wouldn't even consider purchasing a vehicle from them.

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