Crystal Smiles

★★★★☆
  • 1412 Barnwell St

    Columbia, SC 29201

    Map & Directions
  • 803-256-2333

About Crystal Smiles

Categories
  • Dentists
  • Cosmetic Dentistry
  • Tooth Whitening
Hours
M-F 8am-5pm, Sa-Su Closed
Special Offer
Call Today
Emails
  • crystalsmilespc@aol.com
Payment Options
  • Visa
  • MasterCard
  • American Express
  • Discover
  • Check
  • Cash
Languages
  • English
  • Spanish

Health & Medical

Health & Medical
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Stay Away! The receptionist is as rude an individual as you will ever encounter in a professional setting. She MUST be good friends with the Dr. Its the only reason I can think of that the Dr. would allow her get bad reviews for her

3
★★★★★

Stay Away! The receptionist is as rude an individual as you will ever encounter in a professional setting. She MUST be good friends with the Dr. Its the only reason I can think of that the Dr. would allow her get bad reviews for her

.

VERY VERY UNPROFESSIONAL....I was rescheduled SEVERAL TIMES...When I finally came in they made me believe that it was all of my fault. Speaking in a condescending tone with her arms folded. Never had the materials needed for a whiting I

3
★★★★★

VERY VERY UNPROFESSIONAL....I was rescheduled SEVERAL TIMES...When I finally came in they made me believe that it was all of my fault. Speaking in a condescending tone with her arms folded. Never had the materials needed for a whiting I

.

I usually have to pay out of pocket because of my insurance. After asking why I they didn??t call me (I couldn??t go to my appt today because I didn??t have the money that I didn??t know I owed), the office manager said she did call me. After informing her that she didn??t, she said, ??Oh, I called Justin. You two look alike. My bad.? After my fianc came in to get a copy of the EOB, she said, ??I told you you would get it in the mail from your insurance.? She was very confrontational & condescending to us. After asking to speak with Dr. Johnson, she said that this has never happened to a patient & that we had misinterpreted what she said due to the ??tenseness talking about insurance can cause.? Tone makes a huge difference. We were never disrespectful, never raised our voices, & only had questions to ask. They messed up on my x-rays because a trainee was working (this is what the Dr. Johnson told me). I never complained because I understand mistakes happen. They are very disrespectful.

0
★☆☆☆☆

I usually have to pay out of pocket because of my insurance. After asking why I they didn??t call me (I couldn??t go to my appt today because I didn??t have the money that I didn??t know I owed), the office manager said she did call me. After informing her that she didn??t, she said, ??Oh, I called Justin. You two look alike. My bad.? After my fianc came in to get a copy of the EOB, she said, ??I told you you would get it in the mail from your insurance.? She was very confrontational & condescending to us. After asking to speak with Dr. Johnson, she said that this has never happened to a patient & that we had misinterpreted what she said due to the ??tenseness talking about insurance can cause.? Tone makes a huge difference. We were never disrespectful, never raised our voices, & only had questions to ask. They messed up on my x-rays because a trainee was working (this is what the Dr. Johnson told me). I never complained because I understand mistakes happen. They are very disrespectful.

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