Floor It Now

★★★★★

About Floor It Now

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Home & Garden

Home & Garden
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As a full time Professional Real Estate, and a top agent with my company for 10 years, I get to quickly know who are the best service providers in the Charleston area, and who are not. I have been sending clients to both Floor it Now locations for over 8 years now, and all my clients have been overly pleased with the experience, selection and service the stores offer. It means a lot to me that I can rely on them as a reliable service provider (thanks in particular to Mike at West Ashley Store), as my reputation is a stake when I recommend anyone to my clients.
Not only have I never had a problem with them, all my clients without exception were pleased
I referred them. Especially one client in particular, who had had a very poor previous experience with store on King Street, with no after sale service provided to help, they then dud business with Floor it Now and were much better taken care of, and told their friends where the best place for carpet is. Two thumbs up from me, (or 5 starts on here) I know good form medium and poor, the Floor it now business is better then good, they?re great.

Tony Schimek ~ Carolina One Real Estate

2
★★★★★

As a full time Professional Real Estate, and a top agent with my company for 10 years, I get to quickly know who are the best service providers in the Charleston area, and who are not. I have been sending clients to both Floor it Now locations for over 8 years now, and all my clients have been overly pleased with the experience, selection and service the stores offer. It means a lot to me that I can rely on them as a reliable service provider (thanks in particular to Mike at West Ashley Store), as my reputation is a stake when I recommend anyone to my clients.
Not only have I never had a problem with them, all my clients without exception were pleased
I referred them. Especially one client in particular, who had had a very poor previous experience with store on King Street, with no after sale service provided to help, they then dud business with Floor it Now and were much better taken care of, and told their friends where the best place for carpet is. Two thumbs up from me, (or 5 starts on here) I know good form medium and poor, the Floor it now business is better then good, they?re great.

Tony Schimek ~ Carolina One Real Estate

Pros: 2 good store locations, wide variety of choice, staff and people who care.

Cons: None

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I have used Floor it Now for carpet and hardwood in some of my new construction houses. They have always been competitive, professional and make good on what they say. Recently, I replaced the carpet on my 58' motor yacht. I was reluctant to use a "discount" carpet store. Was I ever wrong! Though Floor it Now may offer discounted pricing, they are certainly not cheap on quality, service and follow-up. I was able to choose some excellent Mohawk carpet at a very good price that makes my 2000 model boat look like new. Mike and Hugh were extremely helpful in my selection and allowed me to take numerous samples to and from the store. The installation went as planned but with one minor problem. The installer accidentally nailed through the back of the wall and ceiling in the stateroom below the stairs! The owner immediately sent his best guy (himself) to evaluate the damage. He coordinated the repair with a furniture repairman and made sure a potentially bad situation not only didn't get worse but turned out to be a positive one. I would recommend Floor it Now for your flooring needs whether you have a low end rental property or a high end yacht.

2
★★★★★

I have used Floor it Now for carpet and hardwood in some of my new construction houses. They have always been competitive, professional and make good on what they say. Recently, I replaced the carpet on my 58' motor yacht. I was reluctant to use a "discount" carpet store. Was I ever wrong! Though Floor it Now may offer discounted pricing, they are certainly not cheap on quality, service and follow-up. I was able to choose some excellent Mohawk carpet at a very good price that makes my 2000 model boat look like new. Mike and Hugh were extremely helpful in my selection and allowed me to take numerous samples to and from the store. The installation went as planned but with one minor problem. The installer accidentally nailed through the back of the wall and ceiling in the stateroom below the stairs! The owner immediately sent his best guy (himself) to evaluate the damage. He coordinated the repair with a furniture repairman and made sure a potentially bad situation not only didn't get worse but turned out to be a positive one. I would recommend Floor it Now for your flooring needs whether you have a low end rental property or a high end yacht.

Pros: They do what they say they will do

Cons: Not the cheapest but made up for in customer service

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Floor It Now has been an absolute blast to work with! I use them on every project because they are so professional and go the extra mile for their clients. Paul, my rep, will drive samples TO ME, to save me time having to go from Kiawah out to West Ashley! He listens to my clients and my needs, and always helps us find exactly what we are looking for. He is accessible; and whatever the question or the desired result, he always says "yes." That makes my day so much easier and happier and more fun...Plus, their showroom is gorgeous, with so many options that you really can find exactly the perfect thing to make a house a home, or an office or hospital a home away from home. My loyalty for all my flooring from hard wood to carpet lies 100% with Floor It Now!
Sarah White Interior Design

2
★★★★★

Floor It Now has been an absolute blast to work with! I use them on every project because they are so professional and go the extra mile for their clients. Paul, my rep, will drive samples TO ME, to save me time having to go from Kiawah out to West Ashley! He listens to my clients and my needs, and always helps us find exactly what we are looking for. He is accessible; and whatever the question or the desired result, he always says "yes." That makes my day so much easier and happier and more fun...Plus, their showroom is gorgeous, with so many options that you really can find exactly the perfect thing to make a house a home, or an office or hospital a home away from home. My loyalty for all my flooring from hard wood to carpet lies 100% with Floor It Now!
Sarah White Interior Design

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I just bought some laminate for my entire house from the North Charleston Floor it Now location. The salesperson who helped me out was named Dennie and he seemed really experienced. One thing I noticed was that Dennie was always in a good mood. On his day off the manager also helped me once and his name is Erik. The installers did a great job.They were really fast and good. It was not really something I could do myself. I had shopped pretty much everywhere in town, because I never bought floors before and I was really afraid . After I shopped I thought that Floor it Now had the best prices, and they were the most patient in explaining everything to me. At first I thought I would get hardwood but I changed my mind. I plan to go back to them to get my bedrooms and hallway done in a few months too. Thank you guys at Floor it Now for making this a stress free (sort of as best as can) experience! My house looks much much better now!

2
★★★★★

I just bought some laminate for my entire house from the North Charleston Floor it Now location. The salesperson who helped me out was named Dennie and he seemed really experienced. One thing I noticed was that Dennie was always in a good mood. On his day off the manager also helped me once and his name is Erik. The installers did a great job.They were really fast and good. It was not really something I could do myself. I had shopped pretty much everywhere in town, because I never bought floors before and I was really afraid . After I shopped I thought that Floor it Now had the best prices, and they were the most patient in explaining everything to me. At first I thought I would get hardwood but I changed my mind. I plan to go back to them to get my bedrooms and hallway done in a few months too. Thank you guys at Floor it Now for making this a stress free (sort of as best as can) experience! My house looks much much better now!

Pros: Prices, Service, Friendly

Cons: Not open late at night when I sometimes like to shop

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Floor It Now (FIN) has exceeded my expectations and is therefore receiving my first ever positive review.

When I arrived I was promptly greeted by Katie, a very professional and knowledgeable sales woman who listened to my project details and cheerfully showed me several choices that fit my needs. She gave me several samples to take home with me so that I could compare them to my paint colors.

One of the samples matched perfectly, I went back to FIN and Katie showed me several choices of carpet padding. I provided her with the room dimensions and she provided me with a detailed print out of costs. I had chosen a10 lb. memory foam padding with moisture barrier and two-tone Berber. The price was substantially less than Costco or Home Depot. FIN also had a 12 month no payments, no interest program which I was able to take advantage of.

Katie scheduled an installer (Frank, owner of Archino Floor Covering) to come out to my house and install the carpet. Frank and his team arrived as scheduled and found that I had measured short by about 6?. After reviewing my measurements I saw that I had incorrectly added. Frank informed FIN that I had ordered my carpet too short. FIN cut a new length of carpet for me and exchanged it with the previous length I had purchased at no additional cost. Frank returned and began installing. He recommended that I nail a 1X1 strip of wood along the top edge of the steps which lead into the room to give the carpet a better finished look. I had the material on hand and was able to accomplish the job while he waited. The steps looked incredible once they were finished. Frank was professional and courteous, he treated my house well and exceeded my expectations.

From the hassle free selection of the carpet, to the quick and professional installation, including a no-cost exchange of carpet and suggestions for upgrading the finished look of my stairs; Floor It Now has exceeded my expectations. I fully recommend them.

2
★★★★★

Floor It Now (FIN) has exceeded my expectations and is therefore receiving my first ever positive review.

When I arrived I was promptly greeted by Katie, a very professional and knowledgeable sales woman who listened to my project details and cheerfully showed me several choices that fit my needs. She gave me several samples to take home with me so that I could compare them to my paint colors.

One of the samples matched perfectly, I went back to FIN and Katie showed me several choices of carpet padding. I provided her with the room dimensions and she provided me with a detailed print out of costs. I had chosen a10 lb. memory foam padding with moisture barrier and two-tone Berber. The price was substantially less than Costco or Home Depot. FIN also had a 12 month no payments, no interest program which I was able to take advantage of.

Katie scheduled an installer (Frank, owner of Archino Floor Covering) to come out to my house and install the carpet. Frank and his team arrived as scheduled and found that I had measured short by about 6?. After reviewing my measurements I saw that I had incorrectly added. Frank informed FIN that I had ordered my carpet too short. FIN cut a new length of carpet for me and exchanged it with the previous length I had purchased at no additional cost. Frank returned and began installing. He recommended that I nail a 1X1 strip of wood along the top edge of the steps which lead into the room to give the carpet a better finished look. I had the material on hand and was able to accomplish the job while he waited. The steps looked incredible once they were finished. Frank was professional and courteous, he treated my house well and exceeded my expectations.

From the hassle free selection of the carpet, to the quick and professional installation, including a no-cost exchange of carpet and suggestions for upgrading the finished look of my stairs; Floor It Now has exceeded my expectations. I fully recommend them.

Pros: Service and Value

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