Sofa Super Store

★★☆☆☆

About Sofa Super Store

Categories
  • Furniture Stores

Home & Garden

Home & Garden
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2.0 1
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I purchased two matching recliners from this store last month. They lost one of them in the warehouse. After I paid for it. They say it shows up on the computer system, but it isn't there when they go in to look for it. They are unable to order another one since it was a closeout, so they just asked us to come in and pick out another one. They didn't even call to tell me, I had to call them and ask why I hadn't received my delivery. Apparently they typed my phone number into their system incorrectly and were therefore unable to call me. It's been a very frustrating experience all around.

PROS: Pleasant staff
CONS: Lose merchandise they've sold

2
★★☆☆☆

I purchased two matching recliners from this store last month. They lost one of them in the warehouse. After I paid for it. They say it shows up on the computer system, but it isn't there when they go in to look for it. They are unable to order another one since it was a closeout, so they just asked us to come in and pick out another one. They didn't even call to tell me, I had to call them and ask why I hadn't received my delivery. Apparently they typed my phone number into their system incorrectly and were therefore unable to call me. It's been a very frustrating experience all around.

PROS: Pleasant staff
CONS: Lose merchandise they've sold

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