Horton Co Inc

★★★☆☆
33.9764 -80.9338
Map and Directions to Horton Co Inc

803-783-0700

1572 Leesburg Rd

Columbia, SC

29209

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About Horton Co Inc

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Real Estate

Real Estate
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Best Property Management Company in Columbia, SC if you are looking for someone to manage your property while your away, top notch customer service for both tenants and owners. All employees are licensed.

5
★★★★★

Best Property Management Company in Columbia, SC if you are looking for someone to manage your property while your away, top notch customer service for both tenants and owners. All employees are licensed.

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Our experience with the Horton Company, Inc. led us to believe they have serious problems with attention to detail and professionalism. For three years they managed the home we owned in NE Columbia, SC. The following is a detailed description of the problems we experienced. You decide if this is the type of customer service you are looking for!
-They failed to return over 95% of our phone calls for the three years we were with them. Their excuse is that ?they have 500 homes? and cannot call owners every time something is done to their home due to cost and staffing issues.
-I had to remind Horton to do an annual inspection, and even then they were a month late.
-According to the documentation they sent us, Horton waited 7 weeks to conduct an inspection after the renter moved.
-Horton failed to repair or clean (or even notify me of the need to repair or clean) the items listed below for at least 7 weeks after the tenants had moved, even though the house was on the market.
oStain on kitchen ceiling
oStains on kitchen wall behind stove
oDamaged back door frame
oHoles in two interior doors.
oDry rotted front post
oHoles in siding
oShutter missing off FROG window that faces street
oLawn still unmowed a week after it was noted on inspection
oOutside of house and garage door needed to be cleaned
oNeed to clean A/C and update Freon
-They left our back door unlocked. They also left our refrigerator closed after they shut off the power, which led to mildew.
-Horton listed our home in the wrong subdivision on their website.
-I had to ask Horton to remove our home from their website 6 days after I terminated my relationship with them.

1
★☆☆☆☆

Our experience with the Horton Company, Inc. led us to believe they have serious problems with attention to detail and professionalism. For three years they managed the home we owned in NE Columbia, SC. The following is a detailed description of the problems we experienced. You decide if this is the type of customer service you are looking for!
-They failed to return over 95% of our phone calls for the three years we were with them. Their excuse is that ?they have 500 homes? and cannot call owners every time something is done to their home due to cost and staffing issues.
-I had to remind Horton to do an annual inspection, and even then they were a month late.
-According to the documentation they sent us, Horton waited 7 weeks to conduct an inspection after the renter moved.
-Horton failed to repair or clean (or even notify me of the need to repair or clean) the items listed below for at least 7 weeks after the tenants had moved, even though the house was on the market.
oStain on kitchen ceiling
oStains on kitchen wall behind stove
oDamaged back door frame
oHoles in two interior doors.
oDry rotted front post
oHoles in siding
oShutter missing off FROG window that faces street
oLawn still unmowed a week after it was noted on inspection
oOutside of house and garage door needed to be cleaned
oNeed to clean A/C and update Freon
-They left our back door unlocked. They also left our refrigerator closed after they shut off the power, which led to mildew.
-Horton listed our home in the wrong subdivision on their website.
-I had to ask Horton to remove our home from their website 6 days after I terminated my relationship with them.