Toys R US

★★★★☆
  • 7800 Rivers Ave 1100

    North Charleston, SC 29406

    Map & Directions
  • 843-553-5817

About Toys R US

Categories
Hours
Sun 10am-7pm, Mon-Fri 10am-9pm, Sat 9am-9pm

Shopping

Shopping
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4.2 5
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.

Not pleased with service. I live 45 minutes from this Toys R Us, so I wanted to call and make sure they had the item I need in stock before driving all that way. I've tried calling over and over, and just sit on hold waiting for someone

3
★★★★★

Not pleased with service. I live 45 minutes from this Toys R Us, so I wanted to call and make sure they had the item I need in stock before driving all that way. I've tried calling over and over, and just sit on hold waiting for someone

.

Well well well toysrus I really don't know how you are still in business. I have been to the store (8755) and was ignored when trying to ask a question then I called and was on hold for 15 minutes someone picked up and put me on hold

3
★★★★★

Well well well toysrus I really don't know how you are still in business. I have been to the store (8755) and was ignored when trying to ask a question then I called and was on hold for 15 minutes someone picked up and put me on hold

.

I have been looking for a Mcdonalds Food Cart for my Grandson's birthday. I went on line to look for it, checked Toys R US, they showed the item as being out off stock, the price was $9.99. I signed up to be notified by email when product was avialable. Well time got closer to his birthday and we called Toys R Us Store # 8755, located in North Charleston, they were very helpful about letting me know that they had the food cart in stock. I drove to the store and got the item and went to check out and to my supperise the item cost $59-99 + tax total $64.49, Online $9.99. Well I bought it because my grandson's birthday is this week, so I had no choise other than showing up without one. I called toys are us at the Main Office, ask them why the price difference, lady told me that if i had bought it at $9.99 I could be charger $39.99 for shipping, besides it's out of stock, the store can charge you what ever they want to for the merchandise they have in stock, No customer service recieved and had no one else to ask , i even ask for her Supervisor she said she was the supervisor, like I said this is Corporate Offices telling me this. Just beware you can't get what they sell online for the price they advertise, The store can charge what ever they want

0
★☆☆☆☆

I have been looking for a Mcdonalds Food Cart for my Grandson's birthday. I went on line to look for it, checked Toys R US, they showed the item as being out off stock, the price was $9.99. I signed up to be notified by email when product was avialable. Well time got closer to his birthday and we called Toys R Us Store # 8755, located in North Charleston, they were very helpful about letting me know that they had the food cart in stock. I drove to the store and got the item and went to check out and to my supperise the item cost $59-99 + tax total $64.49, Online $9.99. Well I bought it because my grandson's birthday is this week, so I had no choise other than showing up without one. I called toys are us at the Main Office, ask them why the price difference, lady told me that if i had bought it at $9.99 I could be charger $39.99 for shipping, besides it's out of stock, the store can charge you what ever they want to for the merchandise they have in stock, No customer service recieved and had no one else to ask , i even ask for her Supervisor she said she was the supervisor, like I said this is Corporate Offices telling me this. Just beware you can't get what they sell online for the price they advertise, The store can charge what ever they want

Pros: None

Cons: Hold on to your wallet

.

I found with the toys r us stores here, you can find what you need but the customer service is not much to write home about! We always find birthday/christmas toys here though.

PROS: Great selection
CONS: not so great customer service

4
★★★★☆

I found with the toys r us stores here, you can find what you need but the customer service is not much to write home about! We always find birthday/christmas toys here though.

PROS: Great selection
CONS: not so great customer service

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.

It's nice to have a place to go locally do buy different toys that you can't find anywhere else. I like to see my items rather than just order online, so definately 2 thumbs up to toysrus.

4
★★★★☆

It's nice to have a place to go locally do buy different toys that you can't find anywhere else. I like to see my items rather than just order online, so definately 2 thumbs up to toysrus.

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