Regal Nails

★☆☆☆☆

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If possible, I would give this place less than one star. I purchased gift certificates for mother's day and two days later my mother went in to redeem hers. She was told that the certificate was not from there. After a phone call in which the woman working there told me she did not know anyone else who worked there (I later learned the man I purchased the certificates from was her husband) and being hung up on, I went down to the store to speak with someone in person. The lady who I had spoken to on the phone was extremely rude and told me that I could have gotten that certificate anywhere. Even after showing my receipt, clearly showing the name of the establishment, I was unable to get my money back. She told me that I would have to come back when the person I bought the certificate from was there. What type of establishment sells certificates and then will not honor them? How would anyone know the certificates are for one particular person when there is no name on there and it was not stated as being a policy beforehand? This couple is not running a reputable establishment. I would definitely think twice before going to this salon.

1
★☆☆☆☆

If possible, I would give this place less than one star. I purchased gift certificates for mother's day and two days later my mother went in to redeem hers. She was told that the certificate was not from there. After a phone call in which the woman working there told me she did not know anyone else who worked there (I later learned the man I purchased the certificates from was her husband) and being hung up on, I went down to the store to speak with someone in person. The lady who I had spoken to on the phone was extremely rude and told me that I could have gotten that certificate anywhere. Even after showing my receipt, clearly showing the name of the establishment, I was unable to get my money back. She told me that I would have to come back when the person I bought the certificate from was there. What type of establishment sells certificates and then will not honor them? How would anyone know the certificates are for one particular person when there is no name on there and it was not stated as being a policy beforehand? This couple is not running a reputable establishment. I would definitely think twice before going to this salon.

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