Havertys Furniture

★★☆☆☆
At Havertys, we're all about telling a story - the story of you. Discover your perfect piece of furniture to personalize your home and bring your vision to life. We offer the highest quality furniture, a vast array of styles, and excellent value so that your goal can easily become a reality.
  • 7619 Rivers Ave

    Charleston, SC 29406

    Map & Directions
  • 843-553-0048

Home & Garden

Home & Garden
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2.0 3
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When you deal with them at the showroom, they have good service. However that all changes once you make the purchase. We bought $1300.00 leather couch from them, and paid for the extra 5 year warranty. After two years of owning the couch and taking extremely well care of it by following their instructions, the couch has been deteriorating. Bubbles in the leather, wrinkling, unexplainned tears, etc. The leather is cracking as well. When you call the warranty department,they take over one month to actually send someone over. A guy shows up and SPRAYS PAINT over the cracks, which does not resolve anything. THAT IS ALL THE WARRANTY WILL DO! When you call Haverty's customer service department, they give you the phone number of a "Furniture Doctor" which you have to pay for.
The quality of their furniture is below par, it is cheap and over priced. Their warranty is an absolute worhtless waste of your money, so if you do decide to buy there, don't buy the warranty. I would highly recommmend looking at better furniture companies that you might have to pay more at...but you get what you pay for as the saying goes. You want crap....go to Havertys.

1
★☆☆☆☆

When you deal with them at the showroom, they have good service. However that all changes once you make the purchase. We bought $1300.00 leather couch from them, and paid for the extra 5 year warranty. After two years of owning the couch and taking extremely well care of it by following their instructions, the couch has been deteriorating. Bubbles in the leather, wrinkling, unexplainned tears, etc. The leather is cracking as well. When you call the warranty department,they take over one month to actually send someone over. A guy shows up and SPRAYS PAINT over the cracks, which does not resolve anything. THAT IS ALL THE WARRANTY WILL DO! When you call Haverty's customer service department, they give you the phone number of a "Furniture Doctor" which you have to pay for.
The quality of their furniture is below par, it is cheap and over priced. Their warranty is an absolute worhtless waste of your money, so if you do decide to buy there, don't buy the warranty. I would highly recommmend looking at better furniture companies that you might have to pay more at...but you get what you pay for as the saying goes. You want crap....go to Havertys.

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We initially were happy with their customer service, however, we spent over $2400 on a mattress that we were unhappy with and can't get a refund. We had intended to buy more furniture there for our second home, however, we will go elsewhere now. We will spread the news, too.

1
★☆☆☆☆

We initially were happy with their customer service, however, we spent over $2400 on a mattress that we were unhappy with and can't get a refund. We had intended to buy more furniture there for our second home, however, we will go elsewhere now. We will spread the news, too.

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Haverty's sells nice furniture in the middle price range. Their products include styles from contempory to traditions with other more ornate styles. The furniture is a good value for the money. Warranties and long term financing with no interest for a year and a half is available. A good company to deal with.

4
★★★★☆

Haverty's sells nice furniture in the middle price range. Their products include styles from contempory to traditions with other more ornate styles. The furniture is a good value for the money. Warranties and long term financing with no interest for a year and a half is available. A good company to deal with.

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