Palmetto Home & Garden

★★★★☆
  • 2422 Laurens Rd

    Greenville, SC 29607

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About Palmetto Home & Garden

Hours
Mon - Sat 10am to 6pm Sun - Closed

Home & Garden

Home & Garden
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I can say that I use to have this view of Palmetto Home & Garden, BUT, with the NEW location on Laurens from Woodruff road and the NEW OWNERS that are there each and everyday to actually take care of the business they have invested in,

3
★★★★★

I can say that I use to have this view of Palmetto Home & Garden, BUT, with the NEW location on Laurens from Woodruff road and the NEW OWNERS that are there each and everyday to actually take care of the business they have invested in,

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I've had similar bad experiences with customer service. One gentleman is so rude that I dread it if I see him at the cash register. I vowed after the last time I was there that I would not return again. Something is seriously wrong with

3
★★★★★

I've had similar bad experiences with customer service. One gentleman is so rude that I dread it if I see him at the cash register. I vowed after the last time I was there that I would not return again. Something is seriously wrong with

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I'm not one for writing reviews online, but I just have to with this store. What a rip-off this place is. I found a very large hutch that I liked. It was way over-priced so I made an offer to the owner. He said that he could not call the vendor and "insult them" with a lower price. OMG. What about insulting the CUSTOMER?? The piece was priced at $3339 and I offered $2200. I am SO happy I didn't get it, because I went to End Up Furniture on Woodruff Road and spent $1500 (including tax and delivery) on a piece that is a million times better. Don't waste your time or money at this store. Oh, also, I can't believe the vendors in this place are trying to sell things from Hobby Lobby for 10 times what they cost at Hobby Lobby. NO LIE!!!!!

0
★☆☆☆☆

I'm not one for writing reviews online, but I just have to with this store. What a rip-off this place is. I found a very large hutch that I liked. It was way over-priced so I made an offer to the owner. He said that he could not call the vendor and "insult them" with a lower price. OMG. What about insulting the CUSTOMER?? The piece was priced at $3339 and I offered $2200. I am SO happy I didn't get it, because I went to End Up Furniture on Woodruff Road and spent $1500 (including tax and delivery) on a piece that is a million times better. Don't waste your time or money at this store. Oh, also, I can't believe the vendors in this place are trying to sell things from Hobby Lobby for 10 times what they cost at Hobby Lobby. NO LIE!!!!!

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I can't understand why Susan from Asheville had such a horrible experience. If she has been doing business there for years she should be well aware of the approval policy the store promotes. All customers are asked when checking out items if it is a purchase or approval. The policy gives the customer until 6pm the following day to see if the item will work for them. Refunds are not given at the store because of the large number of vendors that sell within the store. The approval policy is also clearly visible at each register. I love shopping at Palmetto. The employees are friendly and will help the customer in every way possible. Becky and Richard Basham, the owners, are very knowledgable of the merchandise and very helpful and friendly. If you haven't been, please go. You'll LOVE every minute.

2
★★★★★

I can't understand why Susan from Asheville had such a horrible experience. If she has been doing business there for years she should be well aware of the approval policy the store promotes. All customers are asked when checking out items if it is a purchase or approval. The policy gives the customer until 6pm the following day to see if the item will work for them. Refunds are not given at the store because of the large number of vendors that sell within the store. The approval policy is also clearly visible at each register. I love shopping at Palmetto. The employees are friendly and will help the customer in every way possible. Becky and Richard Basham, the owners, are very knowledgable of the merchandise and very helpful and friendly. If you haven't been, please go. You'll LOVE every minute.

Pros: very helpful and friendly with wide variety of merchandise

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Shopped for years here purchasing furniture, rugs, accessories for the home, then the one time I purchase two pictures that when taken home realized didn't go with decor, bought on Sun afternoon, called Mon morning to inquire re returning, was told by Becky, store owner that she would call me back. She never called, gave me run around, offered to buy back or give me store credit, then reneged, put husband Richard on line, who laughed at my problem, told me he didn't have to do anything and never come back to store or he would call police. These people need course on customer service!

0
★☆☆☆☆

Shopped for years here purchasing furniture, rugs, accessories for the home, then the one time I purchase two pictures that when taken home realized didn't go with decor, bought on Sun afternoon, called Mon morning to inquire re returning, was told by Becky, store owner that she would call me back. She never called, gave me run around, offered to buy back or give me store credit, then reneged, put husband Richard on line, who laughed at my problem, told me he didn't have to do anything and never come back to store or he would call police. These people need course on customer service!

Pros: There are some nice vendors areas/merchandise

Cons: DO NOT ATTEMPT TO RETURN ITEMS TO THIS STOR

 

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