Harold Campbell-State Farm Insurance Agent

★★★★☆
  • 118 S Goose Creek Blvd

    Goose Creek, SC 29445

    Map & Directions
  • 843-797-1300

About Harold Campbell-State Farm Insurance Agent

Categories
Hours
Mon-Fri 9am-5pm
3.6667 3
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GREAT SERVICE provided the BEST COVERAGE and the proof was when I recently had a fire claim. The staff is knowledgeable and professional and made my disaster much easier to live with. Thank you for living up to your promise.L.A.,your customer

5
★★★★★

GREAT SERVICE provided the BEST COVERAGE and the proof was when I recently had a fire claim. The staff is knowledgeable and professional and made my disaster much easier to live with. Thank you for living up to your promise.L.A.,your customer

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YOU WILL NOT BE VALUED OR RESPECTED AT THIS BUSINESS.
Terrible! Awful! While I never dealt with Mr. Campbell, I did deal with his office staff. The older front officer woman there tried to tell me that the documents I faxed over never arrived, regardless of the CONFIRMATION PAGE!!! As a result of this, my registration was CANCELED and she could care less, demanding that I was to wait on her to "look over the documents" for assistance. While that's a novel idea, the words were not going to change. MY REGISTRATION WAS CANCELED, AND I NEEDED TO PAY MONEY TO REINSTATE IT, her looking over things was not going to help.

I should have know it would be like this, when I first went into the office she never greeted me when I arrived and could care less about my presence, she didn't waste her time smiling at me. Frankly, I am quite certain she paid more attention to her iPhone than the State Farm phone line or lobby. Save yourself some time and hassle, go somewhere else for insurance, because that is where you will end up

1
★☆☆☆☆

YOU WILL NOT BE VALUED OR RESPECTED AT THIS BUSINESS.
Terrible! Awful! While I never dealt with Mr. Campbell, I did deal with his office staff. The older front officer woman there tried to tell me that the documents I faxed over never arrived, regardless of the CONFIRMATION PAGE!!! As a result of this, my registration was CANCELED and she could care less, demanding that I was to wait on her to "look over the documents" for assistance. While that's a novel idea, the words were not going to change. MY REGISTRATION WAS CANCELED, AND I NEEDED TO PAY MONEY TO REINSTATE IT, her looking over things was not going to help.

I should have know it would be like this, when I first went into the office she never greeted me when I arrived and could care less about my presence, she didn't waste her time smiling at me. Frankly, I am quite certain she paid more attention to her iPhone than the State Farm phone line or lobby. Save yourself some time and hassle, go somewhere else for insurance, because that is where you will end up

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Business Response:

Thank you for your comment (as painful as it was) and I am sure we will all improve and continue to strive to offer the best service in Goose Creek!
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State Farm in Goose Creek has wonderful customer service. They are easy to get in touch with over the phone (versus calling the home office and getting stuck in voice mail). They offered the best rates and your insurance is lower if you have more than one type of coverage (ex. car plus homeowners makes the car cheaper). The office is easy to park at and everyone is extremely nice. Very satisfied with this agent (Harold) in Goose Creek.

PROS: Wonderful service
CONS: none

5
★★★★★

State Farm in Goose Creek has wonderful customer service. They are easy to get in touch with over the phone (versus calling the home office and getting stuck in voice mail). They offered the best rates and your insurance is lower if you have more than one type of coverage (ex. car plus homeowners makes the car cheaper). The office is easy to park at and everyone is extremely nice. Very satisfied with this agent (Harold) in Goose Creek.

PROS: Wonderful service
CONS: none

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