Palmetto Boat Center

★★★☆☆
  • 141 Country Manor Rd

    Piedmont, SC 29673

    Map & Directions
  • 864-269-6200

About Palmetto Boat Center

Details
Hours
Tue-Fri 8:30am-5:30pm, Sat 8:30am-5pm

Automotive

Automotive
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We took our boat here for service and on consignment. We dropped the boat off on 4-6-13 and was told by Amy that she would call us on Tuesday and let us know about the repairs, etc... Tuesday came and went and no phone call. We finally got

3
★★★★★

We took our boat here for service and on consignment. We dropped the boat off on 4-6-13 and was told by Amy that she would call us on Tuesday and let us know about the repairs, etc... Tuesday came and went and no phone call. We finally got

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Took pontoon boat to have it serviced. It took them three weeks because they could not order parts or something, apparently they are on c.o.d. terms with their suppliers, at least according to one of their vendors I spoke with in the parking lot. Any way after waiting three weeks for my family boat I get it back with Oily boot prints going through the boat and as if that was'nt bad enough, found out when I got the boat to the lake that the service was not done properly and the water pump was disconnected causing the engine to overheat. Returned the boat to palmetto where they kept the boat for another week and then tried to charge me for connecting the water pump line that they disconnected in the first place. Stay away from PALMETTO BOAT CENTER.

0
★☆☆☆☆

Took pontoon boat to have it serviced. It took them three weeks because they could not order parts or something, apparently they are on c.o.d. terms with their suppliers, at least according to one of their vendors I spoke with in the parking lot. Any way after waiting three weeks for my family boat I get it back with Oily boot prints going through the boat and as if that was'nt bad enough, found out when I got the boat to the lake that the service was not done properly and the water pump was disconnected causing the engine to overheat. Returned the boat to palmetto where they kept the boat for another week and then tried to charge me for connecting the water pump line that they disconnected in the first place. Stay away from PALMETTO BOAT CENTER.

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HORRIBLE SERVICE!
We took our boat to Palmetto Boat Center because our trim stopped working. They took two weeks to have the trim motor magnets replaced. I understand that it is a two hour job to remove and replace the motor. I went in several times to check the status of the job and no one would acknowledge me let alone give me a straight answer about progress. When we finally got it back we took it out and the trim motor made a loud grinding sound so we returned the boat to them. After waiting two more weeks of summer boating season I drove to the place and went in. I could not get a straight answer again. After another visit and several phone calls Marty told me that they had forgotten about our boat and would have to order a new trim motor (another weekend lost and more money). Save yourself a lot of aggravation and use another "service" center.

0
★☆☆☆☆

HORRIBLE SERVICE!
We took our boat to Palmetto Boat Center because our trim stopped working. They took two weeks to have the trim motor magnets replaced. I understand that it is a two hour job to remove and replace the motor. I went in several times to check the status of the job and no one would acknowledge me let alone give me a straight answer about progress. When we finally got it back we took it out and the trim motor made a loud grinding sound so we returned the boat to them. After waiting two more weeks of summer boating season I drove to the place and went in. I could not get a straight answer again. After another visit and several phone calls Marty told me that they had forgotten about our boat and would have to order a new trim motor (another weekend lost and more money). Save yourself a lot of aggravation and use another "service" center.

Pros: Good location

Cons: terrible service

 

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