Sonic Drive-In

★☆☆☆☆

About Sonic Drive-In

Categories
  • Traditional American Restaurants
  • Fast Food Restaurants
Details
  • Carry Out

Food

Food
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As previously mentioned, orders are given via call box. = Every order is essentially "drive through." This Sonic location must screen order takers to get people with SHORT attention spans! When/IF they read back your order, it is ALL WRONG!!! ( Hispanic order takers are a special treat!!! Impossible to understand, and they rush through the process, so it gets even MORE screwed up!!! )

When order arrives, the order IS WRONG! (-WHY bother to go over orders on the call box if you still manage to screw it up??? ) Another problem is milk shakes. In making them, they push the cup so far up, the "blender" rod creates the bottom of the cup to leak. You don't notice it while the shake is still "frozen" but 5 minutes later the cup starts to LEAK!!! (Try negotiating with this at 55 miles per hour!!! You get it all over your car, especially the steering wheel. ) I am "voting with my feet. " This Sonic location loses ALL my business from now on.!!!

(my first review)

0
★☆☆☆☆

As previously mentioned, orders are given via call box. = Every order is essentially "drive through." This Sonic location must screen order takers to get people with SHORT attention spans! When/IF they read back your order, it is ALL WRONG!!! ( Hispanic order takers are a special treat!!! Impossible to understand, and they rush through the process, so it gets even MORE screwed up!!! )

When order arrives, the order IS WRONG! (-WHY bother to go over orders on the call box if you still manage to screw it up??? ) Another problem is milk shakes. In making them, they push the cup so far up, the "blender" rod creates the bottom of the cup to leak. You don't notice it while the shake is still "frozen" but 5 minutes later the cup starts to LEAK!!! (Try negotiating with this at 55 miles per hour!!! You get it all over your car, especially the steering wheel. ) I am "voting with my feet. " This Sonic location loses ALL my business from now on.!!!

(my first review)

Pros: They have no qualms about taking your money!!!

Cons: LOUSY SERVICE , sub par food.

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Once I loved this place. They serve the old fashioned (pre-McDonalds) hamburgers with lettuce and tomato. Cheese, mustard, onions, mayonnaise and pickles added per the customers' instructions. This delicacy is on the endangered species list in the USA these days. And SONIC's were once delicious!

Unfortunately, now SONIC warms up a previously fried patty taken from a tub of grease where it has been over an hour. This gives SONIC "speedier service." But the whole point of SONIC was to get it hot and fresh.

The problems begin at the drive through. ALL orders are placed through the infamous "call boxes." One can seldom understand a word uttered by the order taker. And they dern sure she cannot understand the customers. Multiply all this by TEN if the order taker is an "immigrant!" After going through an order 3-4 times, when it gets delivered it is ALL WRONG!!! So now a ten minute wait becomes 20 minutes after they take the order back and do everything over. (If they didn't have time to do it twice, WHY not GET IT RIGHT the first time???) Overly patient people with too much time on their hands will LOVE this place!

If you feel overly abused, forget about calling a manager or a district office. No telephone number exists. Go to the SONIC website. "EVERY SONIC is owned and operated by 'independent franchisees." OR, try to get a phone number from directory assistance...

Other SONIC delights those patient people might want to try: A foot long hotdog toped with canned Armour chili con carne with beans AND cheese. = NASTY!!! Their breakfast burrito is available "all day long" because it is frozen solid when one places the order and it gets deforsted in the microwave. Why not buy a package of these and microwave your own at home? It will be faster and lots cheaper. And your order won't get screwed up!!!

0
★☆☆☆☆

Once I loved this place. They serve the old fashioned (pre-McDonalds) hamburgers with lettuce and tomato. Cheese, mustard, onions, mayonnaise and pickles added per the customers' instructions. This delicacy is on the endangered species list in the USA these days. And SONIC's were once delicious!

Unfortunately, now SONIC warms up a previously fried patty taken from a tub of grease where it has been over an hour. This gives SONIC "speedier service." But the whole point of SONIC was to get it hot and fresh.

The problems begin at the drive through. ALL orders are placed through the infamous "call boxes." One can seldom understand a word uttered by the order taker. And they dern sure she cannot understand the customers. Multiply all this by TEN if the order taker is an "immigrant!" After going through an order 3-4 times, when it gets delivered it is ALL WRONG!!! So now a ten minute wait becomes 20 minutes after they take the order back and do everything over. (If they didn't have time to do it twice, WHY not GET IT RIGHT the first time???) Overly patient people with too much time on their hands will LOVE this place!

If you feel overly abused, forget about calling a manager or a district office. No telephone number exists. Go to the SONIC website. "EVERY SONIC is owned and operated by 'independent franchisees." OR, try to get a phone number from directory assistance...

Other SONIC delights those patient people might want to try: A foot long hotdog toped with canned Armour chili con carne with beans AND cheese. = NASTY!!! Their breakfast burrito is available "all day long" because it is frozen solid when one places the order and it gets deforsted in the microwave. Why not buy a package of these and microwave your own at home? It will be faster and lots cheaper. And your order won't get screwed up!!!

Pros: Sometimes you get a free peppermint from the server.

Cons: Too many to re-list

 

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