Cracker Barrel Old Country Store

★★★☆☆
  • 2208 Bush River Rd

    Columbia, SC 29210

    Map & Directions
  • 803-731-0672

Food

Food
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3.0 1
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I went there this Thanksgiving and the service was abysmal. At first it was busy, which is understandable, being that it's a holiday and all, but once we sat down there were several tables empty near us, so it's not like our waiter was really busy. It took over five minutes for us to even get the chance to order our drinks, and I asked for a straw. No straw came. About ten minutes later another waitress passed through, so I asked her for a straw, which she agreed to get, but I never saw her again the rest of the night. When we finally got to order our food, I reminded the waiter about the straw and he said he'd get it, but again, he never did. Finally the manager (I assume that's who he was, atleast) came around and I got my straw. Anywho. Once our food came, the waiter forgot some of our food items (biscuits and pie), which took him awhile to get.

The service that day was HORRIBLE. However, this is my absolute favorite restaurant, and this is the only time I've ever had a negative experience there. I will plan to go back, but hopefully I'll never have that waiter again, because he was just horrible.

Also, the prices are very fair and the food is superb. The atmosphere is amazing too, it's decorated very Southern-like and it's just amazing to soak up all the decorations.

3
★★★☆☆

I went there this Thanksgiving and the service was abysmal. At first it was busy, which is understandable, being that it's a holiday and all, but once we sat down there were several tables empty near us, so it's not like our waiter was really busy. It took over five minutes for us to even get the chance to order our drinks, and I asked for a straw. No straw came. About ten minutes later another waitress passed through, so I asked her for a straw, which she agreed to get, but I never saw her again the rest of the night. When we finally got to order our food, I reminded the waiter about the straw and he said he'd get it, but again, he never did. Finally the manager (I assume that's who he was, atleast) came around and I got my straw. Anywho. Once our food came, the waiter forgot some of our food items (biscuits and pie), which took him awhile to get.

The service that day was HORRIBLE. However, this is my absolute favorite restaurant, and this is the only time I've ever had a negative experience there. I will plan to go back, but hopefully I'll never have that waiter again, because he was just horrible.

Also, the prices are very fair and the food is superb. The atmosphere is amazing too, it's decorated very Southern-like and it's just amazing to soak up all the decorations.

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