Gerald's Tires & Brakes

★★★★☆
  • 1635 N Hwy 17

    Mount Pleasant, SC 29464

    Map & Directions
  • 843-971-1547

Automotive

Automotive
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Robert helped me yesterday with purchasing 4 Cooper Zeon RS3-S tires for my 2006 Audi Avant. Yes, it was hot and humid, yes, there were a billion phone calls and customers coming in and out, and all the people working were BUSY!!! But throughout it all, Robert kept his cool and was very patient with me and my endless questions. He took the time to explain to me what was needed and why, and the way he answered my questions was very direct and succinct. Robert even answered my phone call from the guy at the car dealership and explained to him what I needed so that everyone was clear. Robert is AWESOME to have as your tire guy - I would never want to deal with anyone else. Even George at the Gerald's counter was cool and unruffled yesterday!!! I am so impressed by the service and the polite atmosphere and esp. the sincerity thanking the customers for our business. Now, THAT'S what I'm talking about regarding where I choose to take my business - Robert at Gerald's made my day!!!

2
★★★★★

Robert helped me yesterday with purchasing 4 Cooper Zeon RS3-S tires for my 2006 Audi Avant. Yes, it was hot and humid, yes, there were a billion phone calls and customers coming in and out, and all the people working were BUSY!!! But throughout it all, Robert kept his cool and was very patient with me and my endless questions. He took the time to explain to me what was needed and why, and the way he answered my questions was very direct and succinct. Robert even answered my phone call from the guy at the car dealership and explained to him what I needed so that everyone was clear. Robert is AWESOME to have as your tire guy - I would never want to deal with anyone else. Even George at the Gerald's counter was cool and unruffled yesterday!!! I am so impressed by the service and the polite atmosphere and esp. the sincerity thanking the customers for our business. Now, THAT'S what I'm talking about regarding where I choose to take my business - Robert at Gerald's made my day!!!

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I had a flat that could not be fixed and my tires are relatively new so I only wanted to replace the 1. I looked at several locations and settled on Gerald's for reputation, price and convenience. I was originally disappointed when they put another tire on my car without telliing me and when confronted told me the tire is discontinued and no longer available. This was not true and Tim made it right. The tire is backordered at the factory and Tim went out of his way to find one. I will definitely use and recommend Gerald's.

2
★★★★★

I had a flat that could not be fixed and my tires are relatively new so I only wanted to replace the 1. I looked at several locations and settled on Gerald's for reputation, price and convenience. I was originally disappointed when they put another tire on my car without telliing me and when confronted told me the tire is discontinued and no longer available. This was not true and Tim made it right. The tire is backordered at the factory and Tim went out of his way to find one. I will definitely use and recommend Gerald's.

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My 16 year old son was on his first road trip. I made him take my car because it was "safer" than his. While driving down the highway the rear tire shredded! Luckily, he was able to safely pull the car over to the side. I was in a bind and Gerald's in Mt. Pleasant saved the day. They were kind, honest and fair in their prices. I highly recommend them. Thanks Tim for your customer service!

2
★★★★★

My 16 year old son was on his first road trip. I made him take my car because it was "safer" than his. While driving down the highway the rear tire shredded! Luckily, he was able to safely pull the car over to the side. I was in a bind and Gerald's in Mt. Pleasant saved the day. They were kind, honest and fair in their prices. I highly recommend them. Thanks Tim for your customer service!

Pros: see above

Cons: none

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Called to have my tires rotated. Friendly, helpful and performed the work in LESS time than promised! All with smiles and enthusiasm.
Since this was my first time, was quite surprised with the rose left in my car when finished with the tire rotation. What wonderful Southern hospitality!
Though this was my first visit, it will be the ONLY place I go to for any tire or brake work.
Thank you Gerald's!

2
★★★★★

Called to have my tires rotated. Friendly, helpful and performed the work in LESS time than promised! All with smiles and enthusiasm.
Since this was my first time, was quite surprised with the rose left in my car when finished with the tire rotation. What wonderful Southern hospitality!
Though this was my first visit, it will be the ONLY place I go to for any tire or brake work.
Thank you Gerald's!

Pros: Amazing customer service

Cons: none

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I hate getting tires..but this is a great place to go...very nice very helpful and has never treated me like a dum women if you know what i mean..most places treat women like they are stupid...and my dad was work on car for a living I know cars...and understand a lot about the I just do not have the time or stuff the fix thing..

4
★★★★☆

I hate getting tires..but this is a great place to go...very nice very helpful and has never treated me like a dum women if you know what i mean..most places treat women like they are stupid...and my dad was work on car for a living I know cars...and understand a lot about the I just do not have the time or stuff the fix thing..

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Using Gearld's Tire was one of the pleasure that i don't get to see much any more. While waiting on getting my tires changed, they treated each customer with respect and kindness. By far "Great customer serivice". They stay very busy and yet ,you are treated as if you were the only customer.

2
★★★★★

Using Gearld's Tire was one of the pleasure that i don't get to see much any more. While waiting on getting my tires changed, they treated each customer with respect and kindness. By far "Great customer serivice". They stay very busy and yet ,you are treated as if you were the only customer.

Pros: Quality work done with great service

Cons: none

Message from Gerald's Tires & Brakes

We are proud to be Charleston's choice for tires, brakes, and additional car repair needs for over 35 years. Our customers rave about our attention to providing the best quality and experience in town, and Charleston residents have voted Gerald's Tires the "Best Place to Get Tires" "Best Place to Get Your Car Fixed" and even "Best Local Commercial" consistently for over 10 years in a row now. Suffice to say, we are serious about customer satisfaction. If for ANY reason you do not feel completely satisfied, please contact us first so that we may try to resolve the matter.



Our email address (remove space): geraldstires @gmail.com

More about Gerald's Tires & Brakes

Come visit Gerald's Tires for the guaranteed lowest prices in the lowcountry on Tires, Brakes, CV Joints, Struts, Shocks and more. Visit any of our six convenient locations today and receive a free estimate. Our Summerville location is also proud to offer several new services,clutch repair, timing belts and more by appointment.

 

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