Rooms To Go Furniture Store - North Charleston

★☆☆☆☆
  • 7600 Rivers Ave

    North Charleston, SC 29406

    Map & Directions
  • 843-553-5166

1.1818 11
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I bought a $2200 bedroom set on a Tuesday and opted for the express delivery, so I would have to wait all day for them to arrive. I receive a call at 6:10pm telling me due to "complications" we wouldnt receive our order until the following day between 4pm and 5:30pm. They didnt deliver the damaged items until 6:45. Of the 7 pieces we received, 5 were damaged and the deliverymen left trash in my apartment parking lot. I was then threatened with a $1092.50 ticket from local police because someone complained on the mess, so ihad to clean it up. I went to the N. Charleston store and told tbem.what happened and they reordered everything and said I would receive calls concerning the issue the next morning. Its days latee and I had to go back up to the store and speak to the manager. He told me the same thing, that someone would call and if I didnt hear anything to call him. I called him twice, no answer, no call back. Never buying anything from here again

1
★☆☆☆☆

I bought a $2200 bedroom set on a Tuesday and opted for the express delivery, so I would have to wait all day for them to arrive. I receive a call at 6:10pm telling me due to "complications" we wouldnt receive our order until the following day between 4pm and 5:30pm. They didnt deliver the damaged items until 6:45. Of the 7 pieces we received, 5 were damaged and the deliverymen left trash in my apartment parking lot. I was then threatened with a $1092.50 ticket from local police because someone complained on the mess, so ihad to clean it up. I went to the N. Charleston store and told tbem.what happened and they reordered everything and said I would receive calls concerning the issue the next morning. Its days latee and I had to go back up to the store and speak to the manager. He told me the same thing, that someone would call and if I didnt hear anything to call him. I called him twice, no answer, no call back. Never buying anything from here again

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Twice I went to the store looking for furniture, both times I was completely ignored. After standing around for a while, I walked up to the counter to talk to a sales person...I told them that I had planned on buying furniture there, but since they had such wonderful service, I was going somewhere else where the sales staff really cared about the customers.

1
★☆☆☆☆

Twice I went to the store looking for furniture, both times I was completely ignored. After standing around for a while, I walked up to the counter to talk to a sales person...I told them that I had planned on buying furniture there, but since they had such wonderful service, I was going somewhere else where the sales staff really cared about the customers.

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I wish I had seen these before I went to that rip off joint. Almost 2 months ago we paid our furniture off. We waited a month for it to be delivered only to find that the order had been split by the store manager. So here's the thing.

We've paid the crooks $3,000 for a roomful of furniture and a TV. We got a couch, love seat and chair for our money. The ignoramus store manager is never there to talk to so he can explain why he split the order. I'm still waiting on a couple of tables and the TV.

Buy the roooo-oooom. Wait for half of your furniture and never get your TV. What a bunch of crooks theses jerks are. I'll never buy anything from these jokers again.

1
★☆☆☆☆

I wish I had seen these before I went to that rip off joint. Almost 2 months ago we paid our furniture off. We waited a month for it to be delivered only to find that the order had been split by the store manager. So here's the thing.

We've paid the crooks $3,000 for a roomful of furniture and a TV. We got a couch, love seat and chair for our money. The ignoramus store manager is never there to talk to so he can explain why he split the order. I'm still waiting on a couple of tables and the TV.

Buy the roooo-oooom. Wait for half of your furniture and never get your TV. What a bunch of crooks theses jerks are. I'll never buy anything from these jokers again.

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I purchased a large amount of furniture from the North charleston store and the delivery was a totally stressful situation. These people have no respect or regard to the customer. why would you want to deliever furniture to someones house at 10:00 at night and then never show. I still have not recieved my furniture and it has been 3 days since the actual delivery day. The managers has lied continuously (Jerry Hill). This store should be shut down if it can not be ran by people with knowlegde of customers service and and have a clear perception of integrity and respect for our charleston family. for those of you sho do not know the Pres. is Jerry Brittain, and the Vice-Pres is Charlie Tippon I will be getting in touch Guys. Thanks disfrontal customer

0
★☆☆☆☆

I purchased a large amount of furniture from the North charleston store and the delivery was a totally stressful situation. These people have no respect or regard to the customer. why would you want to deliever furniture to someones house at 10:00 at night and then never show. I still have not recieved my furniture and it has been 3 days since the actual delivery day. The managers has lied continuously (Jerry Hill). This store should be shut down if it can not be ran by people with knowlegde of customers service and and have a clear perception of integrity and respect for our charleston family. for those of you sho do not know the Pres. is Jerry Brittain, and the Vice-Pres is Charlie Tippon I will be getting in touch Guys. Thanks disfrontal customer

Pros: good furniture

Cons: horrible workers they are total idiots

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the sales people are either never there, arrogant or just plain snotty. The prices are not on the items so you HAVE to have a salesperson with you to interpret the board with the price on it, and then it's still confusing. I think they are trying to baffle you. If you do order something...then they tell you well it will be one week before it comes in...when that never happens and you want to cancel your order...it takes another 3/4 weeks to get you money or deposit back. I get nothing but the run around. I stopped payment on the check and they sent a letter from the legal department saying that I better pay in full or legal action willbe taken ...FOR furniture I never received!! Im still trying to get the deposit back. go somewhere else. home decore furniture is way better and cheaper and NICER!!!

1
★☆☆☆☆

the sales people are either never there, arrogant or just plain snotty. The prices are not on the items so you HAVE to have a salesperson with you to interpret the board with the price on it, and then it's still confusing. I think they are trying to baffle you. If you do order something...then they tell you well it will be one week before it comes in...when that never happens and you want to cancel your order...it takes another 3/4 weeks to get you money or deposit back. I get nothing but the run around. I stopped payment on the check and they sent a letter from the legal department saying that I better pay in full or legal action willbe taken ...FOR furniture I never received!! Im still trying to get the deposit back. go somewhere else. home decore furniture is way better and cheaper and NICER!!!

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I bought a bedroom set and have it delivered to our brand new house.The delivery guys put a scratch and dents to my glass door and I've been fighting with the customer service in Georgia to come and have it fix but to no avail and I got tired of calling them.The manager wants me to get all the legg work in getting 2 estimates which I don't think its fair.Since then I refused to buy from your store.We have since then fix our front door out of our own pocket.I am needing a dinnette but I can go somewhere else.More power to rtg in selling their furnitures

1
★☆☆☆☆

I bought a bedroom set and have it delivered to our brand new house.The delivery guys put a scratch and dents to my glass door and I've been fighting with the customer service in Georgia to come and have it fix but to no avail and I got tired of calling them.The manager wants me to get all the legg work in getting 2 estimates which I don't think its fair.Since then I refused to buy from your store.We have since then fix our front door out of our own pocket.I am needing a dinnette but I can go somewhere else.More power to rtg in selling their furnitures

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My husband and I spent $8,000 for living room master bed room and Kitchen furniture. When the furniture was delivered The master Bed had many problems head board split head post cracked dresser scratched and nicked. Missing parts to the bed, Sofa material coming apart. Coffee table clear coat peeling off. I am seven months pregnant and having to sleep on the floor until August the 8th for thing to be resent back out from the warehouse. I will never buy another thing from ROOM'S TO GO !!!
The service manager was suppose to call us and we have not heard a word as of yet.. Take your money and don't care......... 7-16-2007

1
★☆☆☆☆

My husband and I spent $8,000 for living room master bed room and Kitchen furniture. When the furniture was delivered The master Bed had many problems head board split head post cracked dresser scratched and nicked. Missing parts to the bed, Sofa material coming apart. Coffee table clear coat peeling off. I am seven months pregnant and having to sleep on the floor until August the 8th for thing to be resent back out from the warehouse. I will never buy another thing from ROOM'S TO GO !!!
The service manager was suppose to call us and we have not heard a word as of yet.. Take your money and don't care......... 7-16-2007

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1 out of 1 people found this review helpful.

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We went to Rooms To Go to purchase an entire house full of furniture. We were in the store over 30 mins. and could not get a sales person to help us. If this is how they treat people in the store I would hate to think how you get treated after the sale. I will not ever go into that store again.
We went across the street to Haverty's Furniture . We were greeted promptly by Julia, she took the time to listen to our needs and showed us furniture we were interested in. Julia worked with us for over an hour, because of her positive attitude, and genuine concern for us we bought from Haverty's Furniture . The sale was over $11,000.00(cash).Rooms To Go you lost out.

1
★☆☆☆☆

We went to Rooms To Go to purchase an entire house full of furniture. We were in the store over 30 mins. and could not get a sales person to help us. If this is how they treat people in the store I would hate to think how you get treated after the sale. I will not ever go into that store again.
We went across the street to Haverty's Furniture . We were greeted promptly by Julia, she took the time to listen to our needs and showed us furniture we were interested in. Julia worked with us for over an hour, because of her positive attitude, and genuine concern for us we bought from Haverty's Furniture . The sale was over $11,000.00(cash).Rooms To Go you lost out.

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1 out of 1 people found this review helpful.

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a well-constructed business model to allow for maximum sales staff accessibility and quite sparing service staff accessibility....which is brilliant because you will not get service.

0
★☆☆☆☆

a well-constructed business model to allow for maximum sales staff accessibility and quite sparing service staff accessibility....which is brilliant because you will not get service.

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Rooms To Go sells items for your home. Unfortunately, they need to improve their stock and lower their prices.

Rooms To Go could be an option in the future if they hire some new buyers and set their prices so they are commiserate with the quality of what they're selling.

The staff is friendly and there's always the possibility that you may see something that you like but it would really pay to wait for a sale here because they are asking too much for low quality items.

2
★★☆☆☆

Rooms To Go sells items for your home. Unfortunately, they need to improve their stock and lower their prices.

Rooms To Go could be an option in the future if they hire some new buyers and set their prices so they are commiserate with the quality of what they're selling.

The staff is friendly and there's always the possibility that you may see something that you like but it would really pay to wait for a sale here because they are asking too much for low quality items.

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This store is all glass and attractive from the outside so it is disappointing when you go inside to look at the furniture. The quality of everything in there is cheap. There wasn't anything I would consider buying for my home. They have long term, put off interest payment plans.

2
★★☆☆☆

This store is all glass and attractive from the outside so it is disappointing when you go inside to look at the furniture. The quality of everything in there is cheap. There wasn't anything I would consider buying for my home. They have long term, put off interest payment plans.

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1 out of 1 people found this review helpful.

 

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