Once Upon A Child

★★★★☆
  • 1650 Sam Rittenberg Blvd # 11

    Charleston, SC 29407

    Map & Directions
  • 843-402-9191

About Once Upon A Child

Hours
Weekdays 9:00-7:00 Saturday 10:00-7:00 Sunday 12:00-5:00
3.6 5
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RUDE & UNPROFESSIONAL! I wish i could give a -5 star. Very poor level of customer service and professionalism is displayed by the new owners Todd & Piggie Hines. I will never return to this store nor the North Area store and every parent that I come in contact with at my child's school, at work, church, shopping or in general conversation will be told to not patronize their establishments.

Readers make sure to read the responses by Peggie because you can 'feel' and see her lack of professionalism rear it ugly face in the tone of her responses. RUDE & UNPROFESSIONAL! NOT to go into details but she had the audacity to say to me 'I feel sorry for your children.' Really? The fact that my CHILD (1) was present was what stopped me from saying anything more than how rude you and your husband are. And please understand the improper way to address a grown woman is NOT 'Honey.' I am not your honey. And for your information I did not curse anyone at your North Area store. I call the NA store to in fact inquire if OUAC has a corporate location to file a complaint about the poor service that I initially received when dropping off my items. What I said was I don't know who the employee was but she was a b*#@! Peggie (and I am sure the name is spelled correctly because when asked for her name she unprofessionally came from behind the counter and stood over my shoulder and said "it's -ie make sure you spell it right." Really? What proprietor treats a customer as such.

Todd (Piggie's husband) then follows me out of the store and then got personal with the one sided insults. Mr. Hines, very rude and unprofessional.

I will give credit where credit is due and will state that the new owners have improved on the look and smell of the store and the young ladies that are employed at the WA store are very polite but that won't last long with owners with such a poor level of customer service. Mrs. Peggie-Word of mouth is the best advertisement good & BAD!

1
★☆☆☆☆

RUDE & UNPROFESSIONAL! I wish i could give a -5 star. Very poor level of customer service and professionalism is displayed by the new owners Todd & Piggie Hines. I will never return to this store nor the North Area store and every parent that I come in contact with at my child's school, at work, church, shopping or in general conversation will be told to not patronize their establishments.

Readers make sure to read the responses by Peggie because you can 'feel' and see her lack of professionalism rear it ugly face in the tone of her responses. RUDE & UNPROFESSIONAL! NOT to go into details but she had the audacity to say to me 'I feel sorry for your children.' Really? The fact that my CHILD (1) was present was what stopped me from saying anything more than how rude you and your husband are. And please understand the improper way to address a grown woman is NOT 'Honey.' I am not your honey. And for your information I did not curse anyone at your North Area store. I call the NA store to in fact inquire if OUAC has a corporate location to file a complaint about the poor service that I initially received when dropping off my items. What I said was I don't know who the employee was but she was a b*#@! Peggie (and I am sure the name is spelled correctly because when asked for her name she unprofessionally came from behind the counter and stood over my shoulder and said "it's -ie make sure you spell it right." Really? What proprietor treats a customer as such.

Todd (Piggie's husband) then follows me out of the store and then got personal with the one sided insults. Mr. Hines, very rude and unprofessional.

I will give credit where credit is due and will state that the new owners have improved on the look and smell of the store and the young ladies that are employed at the WA store are very polite but that won't last long with owners with such a poor level of customer service. Mrs. Peggie-Word of mouth is the best advertisement good & BAD!

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I went here 9/16/13 for the first time they were rude as so as we walked in saying that the stuff needed to be in box which was fine they just need to be nicer when telling the customer. I bought a lot of clothes and shoes to sale and

3
★★★★★

I went here 9/16/13 for the first time they were rude as so as we walked in saying that the stuff needed to be in box which was fine they just need to be nicer when telling the customer. I bought a lot of clothes and shoes to sale and

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If you are on a tight budget and need children's clothing and supplies, Once Upon A Child is the place to go. I have found the merchandise to usually be all over the place, so you really have to dig hard to find something you want. Nothing is separated by size. It does take a while to find decent clothing that isn't too worn-out, but the prices are terrific. If you have the time to hunt, shopping at Once Upon A Child can save you a load of money. Other than clothing, they also offer cribs, strollers, car seats, and toys.

3
★★★☆☆

If you are on a tight budget and need children's clothing and supplies, Once Upon A Child is the place to go. I have found the merchandise to usually be all over the place, so you really have to dig hard to find something you want. Nothing is separated by size. It does take a while to find decent clothing that isn't too worn-out, but the prices are terrific. If you have the time to hunt, shopping at Once Upon A Child can save you a load of money. Other than clothing, they also offer cribs, strollers, car seats, and toys.

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Once Upon A Child is a great place to find great bargains on boutique brand clothing. They carry several new brands and then all of the gently used clothing. They have a wonderful selection of cribs and strollers. The staff is very nice. I shop there frequently for my daughters. They just remodeled not too long ago and have doubled their space. It is very roomy.

PROS: Great Bargains
CONS: Don't pay much for items that are brought in.

4
★★★★☆

Once Upon A Child is a great place to find great bargains on boutique brand clothing. They carry several new brands and then all of the gently used clothing. They have a wonderful selection of cribs and strollers. The staff is very nice. I shop there frequently for my daughters. They just remodeled not too long ago and have doubled their space. It is very roomy.

PROS: Great Bargains
CONS: Don't pay much for items that are brought in.

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I love Once upon a child. I have two children under 2 years old and it is so great to be able to buy new looking clothes for minimum price. Although I have taken a good bit of clothes there that my girls have out grown and it doesn't seem like they give you very much for them. That's my only complaint.

PROS: Great Childrens clothes
CONS: They don't buy back at a very good rate

4
★★★★☆

I love Once upon a child. I have two children under 2 years old and it is so great to be able to buy new looking clothes for minimum price. Although I have taken a good bit of clothes there that my girls have out grown and it doesn't seem like they give you very much for them. That's my only complaint.

PROS: Great Childrens clothes
CONS: They don't buy back at a very good rate

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