Hendrick Toyota North Charleston

★★★★☆
  • 7151 Rivers Avenue

    North Charleston, SC 29406

    Map & Directions
  • 843-804-6648

About Hendrick Toyota North Charleston

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Toyota
  • Toyota
  • Toyota
  • Toyota
  • Toyota
  • Toyota
  • Toyota
  • Auto Body Paint & Repair
  • Auto Parts & Accessories
  • Tires
Hours
M-Sa 7:30am-9pm, Su 1pm-7pm
Special Offer
Click to view inventory
Brands
  • Toyota
  • TRD
4.0 6
Hi! Sign in to let us know how Hendrick Toyota North Charleston was?
Write a Review
.

Had an great experience! Tyrone Mcdonald and Mario Miller were exceptional. They had great customer service and Got me the truck I wanted. So if youre ever wanting to buy a Toyota ask for Tyrone or Mario.

3
★★★★★

Had an great experience! Tyrone Mcdonald and Mario Miller were exceptional. They had great customer service and Got me the truck I wanted. So if youre ever wanting to buy a Toyota ask for Tyrone or Mario.

.

August 20, 2012\r
To Mr. Paul Whatley, General Manager:\r
I recently had the dubious pleasure of doing business in your establishment, Hendrick Toyota. The process was both miserable and tortuous. The Fire Marshall should not allow you

3
★★★★★

August 20, 2012\r
To Mr. Paul Whatley, General Manager:\r
I recently had the dubious pleasure of doing business in your establishment, Hendrick Toyota. The process was both miserable and tortuous. The Fire Marshall should not allow you

.

Toyota of North Charleston is the WORST dealership I have EVER done business with. Rick Hendrick should never ever have another dealership. This dealer gives Toyota a bad name! I had the worst experience with this dealer.
I was pushed into a car that did not suit the needs of my family.
The salesman LOST the registration to my trade-in.
In the following weeks I had to make 3 additional trips to the dealer to complete paperwork that should had be completed the first time.
A month later my husband was told by the service department that there was nothing wrong with our brand new tires just to discover that there was a problem that could have had disastrous effects if put on the highway. I have 3 small children and that does not work for me. He didn't even apologize about his mistake.
Against better judgment my husband traded-in his BMW 6 weeks ago for a Honda Civic that continues to slip out of 3rd gear. At the time of the trade my husband informed the salesman that both of our names were on the BMW. Salesman then informed him that my signature was not needed and everything would be fine.
I receive a call 6 weeks later from the title clerk just to be told that I need to come to the dealership and sign paperwork.
I will NOT continue to deal with incompetence.

0
★☆☆☆☆

Toyota of North Charleston is the WORST dealership I have EVER done business with. Rick Hendrick should never ever have another dealership. This dealer gives Toyota a bad name! I had the worst experience with this dealer.
I was pushed into a car that did not suit the needs of my family.
The salesman LOST the registration to my trade-in.
In the following weeks I had to make 3 additional trips to the dealer to complete paperwork that should had be completed the first time.
A month later my husband was told by the service department that there was nothing wrong with our brand new tires just to discover that there was a problem that could have had disastrous effects if put on the highway. I have 3 small children and that does not work for me. He didn't even apologize about his mistake.
Against better judgment my husband traded-in his BMW 6 weeks ago for a Honda Civic that continues to slip out of 3rd gear. At the time of the trade my husband informed the salesman that both of our names were on the BMW. Salesman then informed him that my signature was not needed and everything would be fine.
I receive a call 6 weeks later from the title clerk just to be told that I need to come to the dealership and sign paperwork.
I will NOT continue to deal with incompetence.

.

Absolutely the best buying experience ever. Barry was our salesperson- he was very knowledgeable, straight forward, and a great deal on top of that. I will be back!

5
★★★★★

Absolutely the best buying experience ever. Barry was our salesperson- he was very knowledgeable, straight forward, and a great deal on top of that. I will be back!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

These guys were great! Very friendly, answered all my questions. Highly recommend them! This was my first solo car buying experience and will easily go back when its time for my next car.

2
★★★★★

These guys were great! Very friendly, answered all my questions. Highly recommend them! This was my first solo car buying experience and will easily go back when its time for my next car.

.

This place only seems to care about getting you to the sales desk. You deal with so many people you can't even remember all their names and in the end you don't know who you would have to contact, if anything was ever to happen. Leased a brand new car and after about 1500 miles it already had issues. Took it there, said it was fixed and after I drove off, the same issue occurred. Left back a second time and it happened again. After the 3rd time, I asked to speak to a Manager and they would not even let me do that. I feel as though once I got into the car, they didn't care anymore about customer service.

0
★☆☆☆☆

This place only seems to care about getting you to the sales desk. You deal with so many people you can't even remember all their names and in the end you don't know who you would have to contact, if anything was ever to happen. Leased a brand new car and after about 1500 miles it already had issues. Took it there, said it was fixed and after I drove off, the same issue occurred. Left back a second time and it happened again. After the 3rd time, I asked to speak to a Manager and they would not even let me do that. I feel as though once I got into the car, they didn't care anymore about customer service.

Pros: Selection

Cons: Customer Service, too many people handling one sale, disregard to anyone's time

Message from Hendrick Toyota North Charleston

Facebook fans save even more with discounts on new and used cars and trucks, exclusive offers, even savings on service and maintenance for your Toyota or Scion - visit www.facebook.com/ToyotaofNorthCharleston!



More about Hendrick Toyota North Charleston

Not just a Toyota Scion dealer but locals, friends & families helping serve our greater Charleston, SC community & neighbors in all things automotive!

 

Wait, you're the expert.

If you've been to or used Hendrick Toyota North Charleston, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review