Kathleen's Grille

★★★☆☆

About Kathleen's Grille

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I want to start by saying this was a bad restaurant. We (4 in the party) walked in at about 8:30 on a Saturday night and nobody was there except for one couple sitting outside?? I guess that should have told us something! We had a very pleasant waitress who took our order and later served us a salad that we didn't care for. She also served us some bread that appeared to be day old and store bought. But the straw that broke the camel??s back was after an hour of waiting and being told several times that our dinner was coming we were then told by our nice waitress that the kitchen had run out of food. We questioned this as there wasn't anybody in the restaurant except us and the other couple sitting outside. She was upset and also told us that she had just quit her job and was leaving. Soo... we paid for our drinks and left for another restaurant. This will be the last time for us to visit this restaurant as we have crossed it off our list.

1
★☆☆☆☆

I want to start by saying this was a bad restaurant. We (4 in the party) walked in at about 8:30 on a Saturday night and nobody was there except for one couple sitting outside?? I guess that should have told us something! We had a very pleasant waitress who took our order and later served us a salad that we didn't care for. She also served us some bread that appeared to be day old and store bought. But the straw that broke the camel??s back was after an hour of waiting and being told several times that our dinner was coming we were then told by our nice waitress that the kitchen had run out of food. We questioned this as there wasn't anybody in the restaurant except us and the other couple sitting outside. She was upset and also told us that she had just quit her job and was leaving. Soo... we paid for our drinks and left for another restaurant. This will be the last time for us to visit this restaurant as we have crossed it off our list.

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After my recent visit to Beaufort; looking for photos for my scrap book for Kathleen's I came across this page. WOW were we in the same place the same night? I loved the Sax player and our food was most excellent! What kind of meat would you put on your chef salad? I loved everything about the place. You did get one thing perfect the crab cakes are for real! They had to be the best in Beaufort, SC. My server was a bit odd then it comes with the job I guess! I would never take back my evening there and would return over and over
Jenny
SD California

4
★★★★☆

After my recent visit to Beaufort; looking for photos for my scrap book for Kathleen's I came across this page. WOW were we in the same place the same night? I loved the Sax player and our food was most excellent! What kind of meat would you put on your chef salad? I loved everything about the place. You did get one thing perfect the crab cakes are for real! They had to be the best in Beaufort, SC. My server was a bit odd then it comes with the job I guess! I would never take back my evening there and would return over and over
Jenny
SD California

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DO NOT eat at this restaurant! We were there on 7/30/10 and the food and service were both HORRIBLE! I had a "chef" salad....hmmmm, iceberg lettuce, 2 slices of tomato, 4 baby carrots (not cut up), 1 egg slice, and get ready........LUNCH meat ham! 1 oz of dried up shredded cheddar cheese on the side and 1 celery stick! All of this goodness served on a WARM plate for around $12! NOT!!!! Our bill was $135!!!! There were 4 adults and 3 kids. As far as I can tell is that only 1 meal tasted half decent was the crab cake. The food was room temperature, SLOW and WAY overpriced for what was presented to us. The service was horrible! It was so loud, due to the saxophone player, that we could not even talk. The saddest thing is that they weren't even busy! I WOULD NEVER recommend this restaurant! Sadly the computer would not let me give this less then 1 star!

1
★☆☆☆☆

DO NOT eat at this restaurant! We were there on 7/30/10 and the food and service were both HORRIBLE! I had a "chef" salad....hmmmm, iceberg lettuce, 2 slices of tomato, 4 baby carrots (not cut up), 1 egg slice, and get ready........LUNCH meat ham! 1 oz of dried up shredded cheddar cheese on the side and 1 celery stick! All of this goodness served on a WARM plate for around $12! NOT!!!! Our bill was $135!!!! There were 4 adults and 3 kids. As far as I can tell is that only 1 meal tasted half decent was the crab cake. The food was room temperature, SLOW and WAY overpriced for what was presented to us. The service was horrible! It was so loud, due to the saxophone player, that we could not even talk. The saddest thing is that they weren't even busy! I WOULD NEVER recommend this restaurant! Sadly the computer would not let me give this less then 1 star!

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0 out of 1 people found this review helpful.

.

best hot crab and shrimp appitizer ive ever had!!!! we ride down about 3 times a year from charleston where i work as a server and always send my customers to kathleens when they are planning a trip!!!

5
★★★★★

best hot crab and shrimp appitizer ive ever had!!!! we ride down about 3 times a year from charleston where i work as a server and always send my customers to kathleens when they are planning a trip!!!

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3.24.10

Spring Break: 2010
Fantastic dinner at Savannah's Olde Pink House.

Neat dining experience at Charlie's Crab (HHI).

Comparing lunch to dinner does not need to be apples to oranges.
We first considered nearby Plums and found true fast food and salads with true indifferent reception, and servers. Plums offered "fish soup," middling sandwiches, salads .... for lunch. argh!

Kathleen's had a well trained hostess, wait staff ,and real she crab soup for lunch.

The she crab soup, soft shell crab, and crab cake were prepared to order. The uncrowded river porch, service, and lunches were far superior to Plum's. Far from the "Maddin Crowd."

Kathleen's is a fine choice for a moderate lunch.

4
★★★★☆

3.24.10

Spring Break: 2010
Fantastic dinner at Savannah's Olde Pink House.

Neat dining experience at Charlie's Crab (HHI).

Comparing lunch to dinner does not need to be apples to oranges.
We first considered nearby Plums and found true fast food and salads with true indifferent reception, and servers. Plums offered "fish soup," middling sandwiches, salads .... for lunch. argh!

Kathleen's had a well trained hostess, wait staff ,and real she crab soup for lunch.

The she crab soup, soft shell crab, and crab cake were prepared to order. The uncrowded river porch, service, and lunches were far superior to Plum's. Far from the "Maddin Crowd."

Kathleen's is a fine choice for a moderate lunch.

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I was in town for the Marine graduation in Parris Island. Before we left to go back to Ohio our soldier wanted a good meal. We weren't disappointed! It was a party of 11 including a one year old.Everyone was very accomodating in setting up the tables.The service was slow but we attributed it to our large number. I owe an apology to one of your waitresses.We were there Friday, March 5 around 12:30 seated in the back room.Our primary waitress was a young girl with black hair . Several other waitresses assited her serving us our meal. As this women handed me my dish I barked at her that it wasn't what I ordered but in reality it was.I was on the phone , stressed out about travelling with the group and I responded harshly. Please extend my apologies.

4
★★★★☆

I was in town for the Marine graduation in Parris Island. Before we left to go back to Ohio our soldier wanted a good meal. We weren't disappointed! It was a party of 11 including a one year old.Everyone was very accomodating in setting up the tables.The service was slow but we attributed it to our large number. I owe an apology to one of your waitresses.We were there Friday, March 5 around 12:30 seated in the back room.Our primary waitress was a young girl with black hair . Several other waitresses assited her serving us our meal. As this women handed me my dish I barked at her that it wasn't what I ordered but in reality it was.I was on the phone , stressed out about travelling with the group and I responded harshly. Please extend my apologies.

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I have eatin in Kathleen's Grille many times over the past few years. Keep in mind that it is a bar and grille not a country club. Also keep in mind its not a mc donalds dont expect your food in 5 mins. The service is great and the entertainment is normally great as well. I have never had a problem with any food I ordered there.

4
★★★★☆

I have eatin in Kathleen's Grille many times over the past few years. Keep in mind that it is a bar and grille not a country club. Also keep in mind its not a mc donalds dont expect your food in 5 mins. The service is great and the entertainment is normally great as well. I have never had a problem with any food I ordered there.

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I recently visited Kathleen's during the Shrimp Festival. It was HORRIBLE!. I completely agree with the last comment. Service was slow and terrible, the staff had no idea what was going on, and the food wasn't that good. All in all I would never recommend this to any one ever. I ordered drinks from the bar while we were waiting for our table, which was either going to be 15 mins or 45 min depending on which server you spoke with. The total for my drinks was 10.50, I was feeling generous so I left the bartender 3.00 tip. After I came back to NC the following week I was balancing my checkbook and noticed that they had charged me 15.50! um what. So I called the restaurant to speak to the manager who told me she didn't' have time to talk to me, they were too busy and I needed to call back in an hour and a half........again what! So now I'm supposed to call back to get my money when it's convenient to them......not likely , you know what you can keep the two bucks you probably need it more than I do!

1
★☆☆☆☆

I recently visited Kathleen's during the Shrimp Festival. It was HORRIBLE!. I completely agree with the last comment. Service was slow and terrible, the staff had no idea what was going on, and the food wasn't that good. All in all I would never recommend this to any one ever. I ordered drinks from the bar while we were waiting for our table, which was either going to be 15 mins or 45 min depending on which server you spoke with. The total for my drinks was 10.50, I was feeling generous so I left the bartender 3.00 tip. After I came back to NC the following week I was balancing my checkbook and noticed that they had charged me 15.50! um what. So I called the restaurant to speak to the manager who told me she didn't' have time to talk to me, they were too busy and I needed to call back in an hour and a half........again what! So now I'm supposed to call back to get my money when it's convenient to them......not likely , you know what you can keep the two bucks you probably need it more than I do!

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Business Response:

So Sorry Tiffany, Please accept my apoligies for all of the above issues. I have been out for several weeks at a time throughout the last year and would like to make it up to each and every customer that has been treated as you have... I would like to make it up to you and should you come this way please let me buy your meal. email me your mailing address and I will make every attempt to make it up to you and your family. Kathy Bussing
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I visited Kathleen's Grille during my recent vacation. Service was terrible to say the best. I feel bad for what I'm about to write but I don't want other customers wasting their time and money when there appeared to be many other options for food in the city. Our server was young and this must have been her first job ever. We waited for over 35 min for salads. After the food arrived she didn't check on us until long after we had eaten. I asked for more to drink and she never brought it. She tried to apologize but it just been a terrible experience. I heard her apologize to the next table as well. We had company from overseas and I just hated for them to think this was typical service for our county.

The smell inside was terrible - I'm assuming it was combination of smoke and old building? Had to sit outside.

Don't eat here. Period. There were more options. Go somewhere else.

1
★☆☆☆☆

I visited Kathleen's Grille during my recent vacation. Service was terrible to say the best. I feel bad for what I'm about to write but I don't want other customers wasting their time and money when there appeared to be many other options for food in the city. Our server was young and this must have been her first job ever. We waited for over 35 min for salads. After the food arrived she didn't check on us until long after we had eaten. I asked for more to drink and she never brought it. She tried to apologize but it just been a terrible experience. I heard her apologize to the next table as well. We had company from overseas and I just hated for them to think this was typical service for our county.

The smell inside was terrible - I'm assuming it was combination of smoke and old building? Had to sit outside.

Don't eat here. Period. There were more options. Go somewhere else.

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Business Response:

Customer Service Dianne, Please accept my apologies, as of today your insight to the lack of customer service as well as many others in the past few months is being addressed at Kathleen's. My lack of being full time involved the last year has made a huge impact. I will assure you the current staff or the new staff will be 100% Customer Service trained... I would like to make this up to you. Please email me your mailing address and I will make sure to get you your next meal in Beaufort as well as a very special something from me. Kathy Bussing
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hey if your under 21 this is a great place to spend a weeknight. this is probably the only bar in town that allows under 21 in. great job guys. i would recommend them

5
★★★★★

hey if your under 21 this is a great place to spend a weeknight. this is probably the only bar in town that allows under 21 in. great job guys. i would recommend them

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This is a great restaurant in the heart of historic Beaufort. The steak was excellent as was dessert. We had a wonderful, romantic dinner here. It's a short walk from nearby historic inns like the Rhett House.

5
★★★★★

This is a great restaurant in the heart of historic Beaufort. The steak was excellent as was dessert. We had a wonderful, romantic dinner here. It's a short walk from nearby historic inns like the Rhett House.

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Message from Kathleen's Grille

Please accept my personal apology for the last year or more as I have been out for several weeks at a time. I am BACK and better, things are looking up...



Kathy

 

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