Cook Motor Company

★☆☆☆☆
CIADA Quality Dealer of the Year
  • 9933 Highway 78

    Ladson, SC 29456

    Map & Directions
  • 843-851-1500

About Cook Motor Company

Categories
Hours
Mon - Sat, 8am - 7pm

Automotive

Automotive
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I bought a Jeep several months ago with a broken sunroof. I was promised that it would be fixed within a few weeks. It has now been over 4 months of waiting, with no help, no returned phone calls, and no satisfaction. Don't be fooled! The cars look beautiful on the lot, but underneath the surface, they are not worth the money. And forget it if you need service...they will forget about you the moment they have your money and you drive off of their lot.

1
★☆☆☆☆

I bought a Jeep several months ago with a broken sunroof. I was promised that it would be fixed within a few weeks. It has now been over 4 months of waiting, with no help, no returned phone calls, and no satisfaction. Don't be fooled! The cars look beautiful on the lot, but underneath the surface, they are not worth the money. And forget it if you need service...they will forget about you the moment they have your money and you drive off of their lot.

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I was looking for a used car for my daughter. I was treated as if I was a "bother". I WON'T GO BACK. Maybe they just had a bad day...better to give the benefit of the doubt, I suppose. I just expect excellent customer service because my time is valuable, too.

1
★☆☆☆☆

I was looking for a used car for my daughter. I was treated as if I was a "bother". I WON'T GO BACK. Maybe they just had a bad day...better to give the benefit of the doubt, I suppose. I just expect excellent customer service because my time is valuable, too.

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0 out of 1 people found this review helpful.

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This is where my family bought my brother's used car. It's an Oldsmobile. They offered no warranty. They didn't even give us a full tank of gas. Just handed us a five dollar bill and told us to fill it ourselves. The car started acting up a few months after we bought it. Now occasionally the dashboard has all the lights come on.

2
★★☆☆☆

This is where my family bought my brother's used car. It's an Oldsmobile. They offered no warranty. They didn't even give us a full tank of gas. Just handed us a five dollar bill and told us to fill it ourselves. The car started acting up a few months after we bought it. Now occasionally the dashboard has all the lights come on.

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Message from Cook Motor Company

Please give us a try for a different car buying experience without all the run around!!!

More about Cook Motor Company

CIADA Quality Dealer of the Year!!! Cook Motor Company is your family owned and operated new car alternative dealer. With hand-picked vehicles and a rigorous 52-point inspection on every vehicle you can rest assured we've done our best to find and correct any foreseeable problems. At Cook we are an NIADA Eagle Award recipient, but we are most proud of our many repeat customers. These great relationships are a result of doing things the way they should be done. We have an approachable atmosphere and great customer service, Call Kris at 888-316-4985 today, and you will see why we believe 30 years of customer satisfaction is only the beginning!

 

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