Village Cleaners

★★★☆☆

About Village Cleaners

Hours
Mon - Fri, 7am - 7pm; Sat, 9am - 4pm; Sun, closed

Personal Services

Personal Services
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3.4 10
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WARING WARING WARING!!!! This place might be the most dishonest dry cleaners in town. I am new to the area after recently being married and took my wedding dress to this dry cleaners. The lady at the register said that she did not know how much it would be because every dress is different but she would call me in the next day and let me know. She called me back the following day and said that the dress would be 175.00. I told her that was fine because I had a 25% off coupon. I went to pick up my dress my total was 175 plus tax. I told her that I had the 25 percent coupon and she said to hold on and she needed to ask if it was ok if I used it. She then talked to a lady named ERIN who said "No, that price includes the 25% off." I asked her how that was possible because on the phone they said the original price was 175.00 and she said that was the quote with the 25% off. I told her that she gave me that price before I told her about the coupon and she said no and started yelling saying "What are you trying to do! Get 50% off!!!" I was over the yelling so I told her that I would pay for it but she is making up prices. She said, "Your original price was 250!!!! We already took off 25%. Do you want me to ring it back up as 250 and then you can take off your coupon!" I paid because I wanted my wedding dress back and left. However, if the original price was 250 and they took of 25% then my my total bill would of been 187.50 not 175!!!! Even the math on what she said does not add up.

1
★☆☆☆☆

WARING WARING WARING!!!! This place might be the most dishonest dry cleaners in town. I am new to the area after recently being married and took my wedding dress to this dry cleaners. The lady at the register said that she did not know how much it would be because every dress is different but she would call me in the next day and let me know. She called me back the following day and said that the dress would be 175.00. I told her that was fine because I had a 25% off coupon. I went to pick up my dress my total was 175 plus tax. I told her that I had the 25 percent coupon and she said to hold on and she needed to ask if it was ok if I used it. She then talked to a lady named ERIN who said "No, that price includes the 25% off." I asked her how that was possible because on the phone they said the original price was 175.00 and she said that was the quote with the 25% off. I told her that she gave me that price before I told her about the coupon and she said no and started yelling saying "What are you trying to do! Get 50% off!!!" I was over the yelling so I told her that I would pay for it but she is making up prices. She said, "Your original price was 250!!!! We already took off 25%. Do you want me to ring it back up as 250 and then you can take off your coupon!" I paid because I wanted my wedding dress back and left. However, if the original price was 250 and they took of 25% then my my total bill would of been 187.50 not 175!!!! Even the math on what she said does not add up.

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This is for the Village Cleaners on HWY 17... WARING WARING WARING!!!! This place by be the most dishonest dry cleaners in town. I am new to the area after recently being married and took my wedding dress to this dry cleaners. The lady at

3
★★★★★

This is for the Village Cleaners on HWY 17... WARING WARING WARING!!!! This place by be the most dishonest dry cleaners in town. I am new to the area after recently being married and took my wedding dress to this dry cleaners. The lady at

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They did a beautiful job with my winter wools. All of my sweaters are ready to be stored. I trust them completely!

5
★★★★★

They did a beautiful job with my winter wools. All of my sweaters are ready to be stored. I trust them completely!

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My husband and I go there every Saturday. We've been using this cleaners for many years. We are quite pleased and have shared our experiences with all of our neighbors in Snee Farm. They do the best work of any Dry Cleaners in Mt.Pleasant. We highly recommend them.

5
★★★★★

My husband and I go there every Saturday. We've been using this cleaners for many years. We are quite pleased and have shared our experiences with all of our neighbors in Snee Farm. They do the best work of any Dry Cleaners in Mt.Pleasant. We highly recommend them.

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Used them for over 4 years and just found out that they are the most dishonest dry cleaner in the area. After spending over $800.00 per month with them and paying for pickup and delivery two times a week, I found out that when they have a dry cleaning problem, the customer is to blame. They ruined a dress and then proceeded to tell me that they did not clean it (after I was charged for cleaning) but they only "steamed" it so they were not to blame for the damage. They were willing to loose a very good customer instead of reimbursing for the damage they caused. Poor customer service and even worse is the fact they would not own up to their mistake.

1
★☆☆☆☆

Used them for over 4 years and just found out that they are the most dishonest dry cleaner in the area. After spending over $800.00 per month with them and paying for pickup and delivery two times a week, I found out that when they have a dry cleaning problem, the customer is to blame. They ruined a dress and then proceeded to tell me that they did not clean it (after I was charged for cleaning) but they only "steamed" it so they were not to blame for the damage. They were willing to loose a very good customer instead of reimbursing for the damage they caused. Poor customer service and even worse is the fact they would not own up to their mistake.

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1 out of 1 people found this review helpful.

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These folks know the business. Finally a place that does a great job every time. I'm never disappointed.

5
★★★★★

These folks know the business. Finally a place that does a great job every time. I'm never disappointed.

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I travel alot and it is important to have a good, reliable dry cleaners who can accomodate my lifestyle. The folks at Village Cleaners on Hwy 17 are supurb! They are professional and timely. I never have to send things back to be

3
★★★★★

I travel alot and it is important to have a good, reliable dry cleaners who can accomodate my lifestyle. The folks at Village Cleaners on Hwy 17 are supurb! They are professional and timely. I never have to send things back to be

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I began using this dry cleaning service when they bought out Ray's. They were ok.....until they damaged a shirt of my husbands. Now, if this were some random inexpensive button-down I'd let it go, but this is a StoneRose $200 button down - worn twice!!! It now has a 4 inch rip up the arm. When I called to speak with someone about it, I had to leave a message for Ann, which I did....EVERY day for a week - on both her phone and the location phone! When she FINALLY called back (at 9pm on a friday night), her reason for not calling me for so long was because "it's been so hot"! She then proceeded to make excuses for the shirt saying she couldn't do anything about it until after school started (again, - excuse me??). She requested I drop off his shirt, I declined and offered to meet her at one of the locations so we could look at the shirt and discuss a solution to this non-repairable shirt. She declined, again, because of the weather. Ann became very unprofessional and hung up on me, then called back and proceeded to tell my husband (who is also in the customer service industry) to go ahead and take our business elsewhere. Because of this incident, I now have a non-repairable shirt and have begun to seach for a new dry cleaners. I would not recommend taking anything to this dry cleaners due to the owners lack of responsibility and customer service!

1
★☆☆☆☆

I began using this dry cleaning service when they bought out Ray's. They were ok.....until they damaged a shirt of my husbands. Now, if this were some random inexpensive button-down I'd let it go, but this is a StoneRose $200 button down - worn twice!!! It now has a 4 inch rip up the arm. When I called to speak with someone about it, I had to leave a message for Ann, which I did....EVERY day for a week - on both her phone and the location phone! When she FINALLY called back (at 9pm on a friday night), her reason for not calling me for so long was because "it's been so hot"! She then proceeded to make excuses for the shirt saying she couldn't do anything about it until after school started (again, - excuse me??). She requested I drop off his shirt, I declined and offered to meet her at one of the locations so we could look at the shirt and discuss a solution to this non-repairable shirt. She declined, again, because of the weather. Ann became very unprofessional and hung up on me, then called back and proceeded to tell my husband (who is also in the customer service industry) to go ahead and take our business elsewhere. Because of this incident, I now have a non-repairable shirt and have begun to seach for a new dry cleaners. I would not recommend taking anything to this dry cleaners due to the owners lack of responsibility and customer service!

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1 out of 2 people found this review helpful.

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I am new to town and was looking for a dependable, quality dry cleaners. The second time I took my clothes to this store, they lost 1/2 my order of 30 pieces. The owner of the store has taken no responsibility and has been very rude and completely disinterested in customer concerns. I do not recommend this cleaners to anyone.

1
★☆☆☆☆

I am new to town and was looking for a dependable, quality dry cleaners. The second time I took my clothes to this store, they lost 1/2 my order of 30 pieces. The owner of the store has taken no responsibility and has been very rude and completely disinterested in customer concerns. I do not recommend this cleaners to anyone.

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1 out of 2 people found this review helpful.

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I HAD A BEDSPREAD CLEANED AND WHEN I GOT IT BACK, IT DID NOT LOOK ANY DIFFERENT THEN WHEN I TOOK IT IN. IT HAD SAME SPOTS AND DID NOT SMELL CLEANED.
THEY HAVE LOST CLOTHES AS WELL (TWO OF MY HUSBANDS SHIRTS) AND I NEVER GOT THEM BACK.
THE OWNER IS VERY NICE, BUT UNFORTUNATELY I AM GOING ELSEWHERE.

3
★★★☆☆

I HAD A BEDSPREAD CLEANED AND WHEN I GOT IT BACK, IT DID NOT LOOK ANY DIFFERENT THEN WHEN I TOOK IT IN. IT HAD SAME SPOTS AND DID NOT SMELL CLEANED.
THEY HAVE LOST CLOTHES AS WELL (TWO OF MY HUSBANDS SHIRTS) AND I NEVER GOT THEM BACK.
THE OWNER IS VERY NICE, BUT UNFORTUNATELY I AM GOING ELSEWHERE.

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1 out of 1 people found this review helpful.

 

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