Flooring America

★☆☆☆☆
  • 3275 Sunset Blvd

    West Columbia, SC 29169

    Map & Directions
  • 803-794-1220

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I went to this place wanting to buy 1600 sq feet of flooring....we are talking big bucks in flooring. Serivce nice at the store....I called for a measure.......never called back....called again and finally spoke to some one saying she was suppose to be returing phone calls and was fixing to call me.....yeah right........so i scheduled my flooring measure....he was 47 mins. late. I called after about the frist 15 mins he was late and asked the store if i'de been forgotten about, she said no and he had already left and was on his way....i live 10 mins from this store......30 mins later he shows up.....and after measure says he will call me first thing monday morning w/ a price ( I was ready to buy this flooring that day, we are talking $15,000 + oder.......well he never calls so tuesday after noon i call the store to ask them if this is how they run their business by not calling customers back....once again was told he would call me and i gave my cell.......did i hear from him??? NO but when i got home around 6 he had called my house...knowing i wasnt there. and then the price was almost $20,000 way over priced and would not break down the cost for me. 2 plus 2 equals 4 not 9, they obviously charge too much and will not break down figures for the customer....needless to say they lost our business.....whats sad is that we were being helped by general manager.....I would never do business with this store what a rip off and serivce is horrible

0
★☆☆☆☆

I went to this place wanting to buy 1600 sq feet of flooring....we are talking big bucks in flooring. Serivce nice at the store....I called for a measure.......never called back....called again and finally spoke to some one saying she was suppose to be returing phone calls and was fixing to call me.....yeah right........so i scheduled my flooring measure....he was 47 mins. late. I called after about the frist 15 mins he was late and asked the store if i'de been forgotten about, she said no and he had already left and was on his way....i live 10 mins from this store......30 mins later he shows up.....and after measure says he will call me first thing monday morning w/ a price ( I was ready to buy this flooring that day, we are talking $15,000 + oder.......well he never calls so tuesday after noon i call the store to ask them if this is how they run their business by not calling customers back....once again was told he would call me and i gave my cell.......did i hear from him??? NO but when i got home around 6 he had called my house...knowing i wasnt there. and then the price was almost $20,000 way over priced and would not break down the cost for me. 2 plus 2 equals 4 not 9, they obviously charge too much and will not break down figures for the customer....needless to say they lost our business.....whats sad is that we were being helped by general manager.....I would never do business with this store what a rip off and serivce is horrible

Pros: absolutely NONE

Cons: Obviously don't want/ need the business will not return phone calls

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