Epps Bros Lawn & Garden Center

★☆☆☆☆
  • 701 Farrs Bridge Road

    Greenville, SC 29611

    Map & Directions
  • 864-246-3252

About Epps Bros Lawn & Garden Center

Categories
  • Lawn & Garden Equipment Manufacturers
Details
  • Lawn Mower Sharpening
  • Lawn Mower Repair
Hours
M-F 8am-5pm, Sa 9am-12pm, Su Closed
Special Offer
Call Today!

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These people are so rude. My husband is a man of color and a good man. He needed our lawnmower repaired and a new tire. We were more than kind, but were completely ignored. They would not even look our way!!!! My husband became frustrated and we just decided to leave. I can't believe that in this day and this economy, that these people would not even acknowledge that we were there. They were not at all busy, no customers. I cannot imagine what kind of people they must be. I'll never give them our business and I will let everyone I know how awful they are!!!

0
★☆☆☆☆

These people are so rude. My husband is a man of color and a good man. He needed our lawnmower repaired and a new tire. We were more than kind, but were completely ignored. They would not even look our way!!!! My husband became frustrated and we just decided to leave. I can't believe that in this day and this economy, that these people would not even acknowledge that we were there. They were not at all busy, no customers. I cannot imagine what kind of people they must be. I'll never give them our business and I will let everyone I know how awful they are!!!

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This is the most unfriendly and unprofessional business I have dealt with in quite a while. While they repaired my mower for a average fee, the lack of communication and rudeness spoke a thousand words. I was told that I would be called when it was ready, quote should be ready tomorrow = no call, no fix, I had to call and was promised the next day and then no call that day...etc... This happened 4 times. After picking up the mower, I called a week later to ask a question about my mower was rudely told "I have NEVER fixed a mower over the phone, I have 7 people here and no time to discuss this" and hung up on. WOW what customer service. I will NEVER take or purchase anything from this business and I will steer all of my friends, family and even strangers from Epps! This business doesn't show appreciation towards it's customers and in todays economy I am amazed. THEY just LOST my business and 100's of others.

0
★☆☆☆☆

This is the most unfriendly and unprofessional business I have dealt with in quite a while. While they repaired my mower for a average fee, the lack of communication and rudeness spoke a thousand words. I was told that I would be called when it was ready, quote should be ready tomorrow = no call, no fix, I had to call and was promised the next day and then no call that day...etc... This happened 4 times. After picking up the mower, I called a week later to ask a question about my mower was rudely told "I have NEVER fixed a mower over the phone, I have 7 people here and no time to discuss this" and hung up on. WOW what customer service. I will NEVER take or purchase anything from this business and I will steer all of my friends, family and even strangers from Epps! This business doesn't show appreciation towards it's customers and in todays economy I am amazed. THEY just LOST my business and 100's of others.

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We called and asked for a quote for a minor repair. The quote was reasonable and was "around $45-65.00" The repair was made, and we were billed $83.00. We were happy to have our product returned in good working order, but a "quote" should certainly not exceed the high-end that was given us over the phone, particularly when parts were three dollars and labor was seventy five dollars. I would not recommend this business.

0
★☆☆☆☆

We called and asked for a quote for a minor repair. The quote was reasonable and was "around $45-65.00" The repair was made, and we were billed $83.00. We were happy to have our product returned in good working order, but a "quote" should certainly not exceed the high-end that was given us over the phone, particularly when parts were three dollars and labor was seventy five dollars. I would not recommend this business.

Pros: The repaired our product efficently

Cons: They were not truthful in their pricing policy

Message from Epps Bros Lawn & Garden Center

Welcome to Epps Lawn and Garden, where the variety of outdoor power equipment is second to none. In all of Greenville, SC, there isn't a friendlier or more knowledgeable staff than ours. We're happy to help you find either the perfect outdoor power equipment or the parts you've been looking for. Check out our brochures to see what we have. If you need help in making your selection, call or stop in—we're always ready to help!

Yext PowerListings

 

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