Spa At Charleston

★★★☆☆
  • 621 Wappoo Rd

    Charleston, SC 29407

    Map & Directions
  • 843-766-3530

About Spa At Charleston

Details
Hours
Mon - Sat, 9am - 7pm; Sun, closed

Personal Services

Personal Services
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3.0 5
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.

I received a package gift certificate for this spa as a Christmas present. What a huge disappointment and waste of time and money. The certificate offers a "complimentary beverage" which is tap water; not even a bottle of water. I went

3
★★★★★

I received a package gift certificate for this spa as a Christmas present. What a huge disappointment and waste of time and money. The certificate offers a "complimentary beverage" which is tap water; not even a bottle of water. I went

.

I booked a spa day the day before my best friends wedding and their were about 15 of us. the owner closed the place for us and we were thrilled but it turned out disastrous because she was understaffed and rushed us all through our mani/pedi's and did a terrible job and still charged us full price- they were basically polish changes. she was rude to the bride's sister-in-law when the massage therapist accidentally gave her a complimentary 10 minute chair massage because we were all waiting sooo long. i had to take her aside and make her realize she should be giving us ALL complimentary massages due to the inconvenience! when her other staff member finally showed up an hour and a half late she did the manicures listening to her ipod the whole time! the owner never once apologized for being understaffed or for the "quickie" mani/pedis. it was not what i was hoping for at all. don't waste your money here.

0
★☆☆☆☆

I booked a spa day the day before my best friends wedding and their were about 15 of us. the owner closed the place for us and we were thrilled but it turned out disastrous because she was understaffed and rushed us all through our mani/pedi's and did a terrible job and still charged us full price- they were basically polish changes. she was rude to the bride's sister-in-law when the massage therapist accidentally gave her a complimentary 10 minute chair massage because we were all waiting sooo long. i had to take her aside and make her realize she should be giving us ALL complimentary massages due to the inconvenience! when her other staff member finally showed up an hour and a half late she did the manicures listening to her ipod the whole time! the owner never once apologized for being understaffed or for the "quickie" mani/pedis. it was not what i was hoping for at all. don't waste your money here.

Pros: can't think of any

Cons: owner was very rude, poor customer service, over priced

.

I decided to give this salon a try. I have paid the same amount at other salons and have received wash, cut, dry, and style. You don't get all of that here. The staff was very nice, but I expected more for my money.

1
★★☆☆☆

I decided to give this salon a try. I have paid the same amount at other salons and have received wash, cut, dry, and style. You don't get all of that here. The staff was very nice, but I expected more for my money.

Pros: very friendly

Cons: too much $$

.

After my deep tissue massage at The Spa at Charleston, the chronic pain in my back didn't return for months. Their specialists are very talented. I highly recommend a massage here.

4
★★★★☆

After my deep tissue massage at The Spa at Charleston, the chronic pain in my back didn't return for months. Their specialists are very talented. I highly recommend a massage here.

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I booked service and was not advised male does service. When I called to cancel because I found out(was not advised), I was treated very rudely and told to find someone else to do it somewhere else if I wasn't happy.

1
★★☆☆☆

I booked service and was not advised male does service. When I called to cancel because I found out(was not advised), I was treated very rudely and told to find someone else to do it somewhere else if I wasn't happy.

Pros: good decor, past client

Cons: rude, doesn't value custome, dnot advise male serv

 

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