Berry House

★★☆☆☆

About Berry House

Categories
  • Gift Shops
  • Stationery Stores
2.0 1
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The owners require a minimum charge if using a credit or debit card which is against most if not all credit card policies. If you do not adhere to this minimum the owners complain about you using your card which I feel is unprofessional and rude. My mother once had a customer service problem and when I called to discuss it with the owner she offered only a backhanded apology and hung up on me mid-sentence without offering any solution. Although I once loved this store I do not think it is worth being made to feel like criminal to shop there because of the method of payment I choose to use, nor will I indulge store owners that have poor customer relations.

2
★★☆☆☆

The owners require a minimum charge if using a credit or debit card which is against most if not all credit card policies. If you do not adhere to this minimum the owners complain about you using your card which I feel is unprofessional and rude. My mother once had a customer service problem and when I called to discuss it with the owner she offered only a backhanded apology and hung up on me mid-sentence without offering any solution. Although I once loved this store I do not think it is worth being made to feel like criminal to shop there because of the method of payment I choose to use, nor will I indulge store owners that have poor customer relations.

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