Outspokin' Bicycles

★★★★☆
  • 3223 Devine Street

    Columbia, SC 29205

    Map & Directions
  • 803-254-9797

Health & Medical

Health & Medical
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4.0 5
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I came in for a bike fitting and Brian did a great job. He gave me tips on form and we bought some bike supplies as well, which were reasonably priced..
I did my first century ride this weekend and my bike set-up was great! I only had a small amount of tingling in my hands which resolved when I adjusted position and I had virtually no numbness in my feet (the two reasons I got fit). I had no soreness whatsoever the next day!
The customer service was excellent and they really cared that they got things right.
This store is a 45 min drive from my house, but will be the only bike shop I use!

5
★★★★★

I came in for a bike fitting and Brian did a great job. He gave me tips on form and we bought some bike supplies as well, which were reasonably priced..
I did my first century ride this weekend and my bike set-up was great! I only had a small amount of tingling in my hands which resolved when I adjusted position and I had virtually no numbness in my feet (the two reasons I got fit). I had no soreness whatsoever the next day!
The customer service was excellent and they really cared that they got things right.
This store is a 45 min drive from my house, but will be the only bike shop I use!

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They asked the right questions, and helped me find a bike I just love. They were the only store that offered to do a fitting even before I committed to buying a bike. Everyone I talked to was friendly and knowledgeable. I would recommend them strongly.

5
★★★★★

They asked the right questions, and helped me find a bike I just love. They were the only store that offered to do a fitting even before I committed to buying a bike. Everyone I talked to was friendly and knowledgeable. I would recommend them strongly.

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After I'd read the good reviews here, I was really looking forward to spending some money on a new bike at Outspokin. But now that I've been there, I have to ask: "How could anyone label this as the best bike shop in Columbia?"

Maybe if you are a dedicated road racer or into mountainbikes, but if you are shopping for a hybrid you will find the selection very meager. It's basically limited to a single Trek. One.freaking.bike. If I wanted an off-the shelf bike with a questionable fit, I'd buy one at Wal-Mart for 1/4 the price.

PROS: ?
CONS: Limited hybrid selection, grumpy bald guy, showroom bikes had problems

2
★★☆☆☆

After I'd read the good reviews here, I was really looking forward to spending some money on a new bike at Outspokin. But now that I've been there, I have to ask: "How could anyone label this as the best bike shop in Columbia?"

Maybe if you are a dedicated road racer or into mountainbikes, but if you are shopping for a hybrid you will find the selection very meager. It's basically limited to a single Trek. One.freaking.bike. If I wanted an off-the shelf bike with a questionable fit, I'd buy one at Wal-Mart for 1/4 the price.

PROS: ?
CONS: Limited hybrid selection, grumpy bald guy, showroom bikes had problems

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Business Response:

No excuse for bad behavior The selection of hybrids was very limited, both of our suppliers, Trek and Specialized were out of stock on hybrids completely. The reason for my grouchiness was just what you described, I couldn't offer you the selection I would have liked, and the one bicycle I did have to show you was not assembled properly. That being said, my ranting was counterproductive. We have since made several personnel and procedural changes to make sure that your experience was an abberation.
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OutSpokin' is a great bicycle store, despite the horrible pun in their name. They have a very knowledgeable sales staff that is excellent when it comes to bicycle maintenance and repair. They are a little pricey when it comes to gear, and the store is fairly crowded so it can take awhile to get service, but they're definitely the best bike store in town.

4
★★★★☆

OutSpokin' is a great bicycle store, despite the horrible pun in their name. They have a very knowledgeable sales staff that is excellent when it comes to bicycle maintenance and repair. They are a little pricey when it comes to gear, and the store is fairly crowded so it can take awhile to get service, but they're definitely the best bike store in town.

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Now, just because it's Columbia's finest doesn't mean it's a great bike shop... kidding. The folks at Outspokin have done a fantastic job at building a great shop. They offer some of the best bikes for all different rider levels, they've got some great mechanics there and they're very focused on service. Sure, they're not the cheapest in town. But, all around, they probably do the best job.

PROS: Good location, good service, Seano
CONS: Little pricey, and the bald guy that works there can be grumpy

4
★★★★☆

Now, just because it's Columbia's finest doesn't mean it's a great bike shop... kidding. The folks at Outspokin have done a fantastic job at building a great shop. They offer some of the best bikes for all different rider levels, they've got some great mechanics there and they're very focused on service. Sure, they're not the cheapest in town. But, all around, they probably do the best job.

PROS: Good location, good service, Seano
CONS: Little pricey, and the bald guy that works there can be grumpy

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