Hidden Paradise Pet Kennel

★★☆☆☆
24 hour drop off and pick up 7 days a week.
  • 2001 N 3rd Ave 2

    Sioux Falls, SD 57104

    Map & Directions
  • 605-336-7387

About Hidden Paradise Pet Kennel

Hours
Monday 8:00am - 6:00pm, Tuesday 8:00am - 6:00pm, Wednesday 8:00am - 6:00pm, Thursday 8:00am - 6:00pm, Friday 8:00am - 6:00pm, Saturday 9:00am - 1:00pm, Sunday 2:00pm - 5:00pm

Pets & Animals

Pets & Animals
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The setting has kennels which have inside sections connected by a doggie door to an outside section. In principle this is a fair idea as the dog can go out when needed. However, the facility has a concrete floor BOTH on the inside and on the outside areas. The dogs can pass from the inside concrete to the outside concrete, but there is no comfortable bed for the dogs to sleep on. There is a very hard rubber mat thing which is no better than the concrete. To a dog that is house trained, like my dogs, they could not tell what was the sleeping area and what was the pooping area.

I brought a nice carpet for my dogs to use as a bed, but the staff would not let me put it on the floor, and I left it on the shelf and was told, "I will put it down later." I doubt the carpet was ever used, as it was exactly as I had left it when I picked up the dogs. My dogs both had skinned knees from being forced to sleep on the concrete. I would much preferred to have a carpet that had been sprayed or marked by my dogs, (that was the staff's worry, that the dog would pee on a carpet) rather than have my dogs both have skin injuries on their legs from the concrete. Overall, I was disappointed and will look elsewhere for kenneling next time.

2
★★☆☆☆

The setting has kennels which have inside sections connected by a doggie door to an outside section. In principle this is a fair idea as the dog can go out when needed. However, the facility has a concrete floor BOTH on the inside and on the outside areas. The dogs can pass from the inside concrete to the outside concrete, but there is no comfortable bed for the dogs to sleep on. There is a very hard rubber mat thing which is no better than the concrete. To a dog that is house trained, like my dogs, they could not tell what was the sleeping area and what was the pooping area.

I brought a nice carpet for my dogs to use as a bed, but the staff would not let me put it on the floor, and I left it on the shelf and was told, "I will put it down later." I doubt the carpet was ever used, as it was exactly as I had left it when I picked up the dogs. My dogs both had skinned knees from being forced to sleep on the concrete. I would much preferred to have a carpet that had been sprayed or marked by my dogs, (that was the staff's worry, that the dog would pee on a carpet) rather than have my dogs both have skin injuries on their legs from the concrete. Overall, I was disappointed and will look elsewhere for kenneling next time.

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I have been using this kennel for quite some time now with no cpmplaints. Being able to drop my dog off and pick her up 24/7 is a great option for me. Clean kennel, my dog does not smell like an old hound dog when I pick her up like at some kennels I have used.

4
★★★★☆

I have been using this kennel for quite some time now with no cpmplaints. Being able to drop my dog off and pick her up 24/7 is a great option for me. Clean kennel, my dog does not smell like an old hound dog when I pick her up like at some kennels I have used.

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0 out of 1 people found this review helpful.

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LOST MY DOG. 'unsatisfactory' doesn't begin to cover it. My vacation was cut short and ruined. This kennel is not qualified to care for small animals. I left my two Chihuahuas there this last weekend (the first time they have ever been kenneled) and while the owner was cleaning the kennel one of them got loose in the city. When I was told about this over 3 hours after the fact they didn't even sound upset, and all indication told me they weren't out looking for my dog. The kennels have a gap so small dogs can get out anytime. My other dog that didn't get loose was really scared when we picked her up and has contracted a throat virus. My lost dog was picked up by animal control with minor bumps and soreness, but this could have ended horribly. I have been receiving calls from this kennel's owner asking how they can fix this, and they can't. They need to fix the kennels so that small dogs cannot escape. If your dog is less than 15 lbs., go elsewhere. If it's bigger this may be the kennel for you. And the 24 hour pickup was handy... when I had to pick up my other dog early so they didn't loose her too.

1
★☆☆☆☆

LOST MY DOG. 'unsatisfactory' doesn't begin to cover it. My vacation was cut short and ruined. This kennel is not qualified to care for small animals. I left my two Chihuahuas there this last weekend (the first time they have ever been kenneled) and while the owner was cleaning the kennel one of them got loose in the city. When I was told about this over 3 hours after the fact they didn't even sound upset, and all indication told me they weren't out looking for my dog. The kennels have a gap so small dogs can get out anytime. My other dog that didn't get loose was really scared when we picked her up and has contracted a throat virus. My lost dog was picked up by animal control with minor bumps and soreness, but this could have ended horribly. I have been receiving calls from this kennel's owner asking how they can fix this, and they can't. They need to fix the kennels so that small dogs cannot escape. If your dog is less than 15 lbs., go elsewhere. If it's bigger this may be the kennel for you. And the 24 hour pickup was handy... when I had to pick up my other dog early so they didn't loose her too.

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1 out of 2 people found this review helpful.

Message from Hidden Paradise Pet Kennel

24 hour drop off and pick up 7 days a week.

More about Hidden Paradise Pet Kennel

At Hidden Paradise Pet Resort in Sioux Falls, S.D., we offer 24/7 access to drop off or pick up your dog! We have the only private outdoor kennel within the city limits. Our goal is to make your family friend a friend of ours by making your pet's stay with us stress free and very enjoyable for everyone involved. Your pet will experience a touch of country living in the city. We'll even take your dog for a walk along the bike trail! Our services include: - Boarding - Grooming - Training - Multi-dog family suites Be sure to ask about our shuttle service available by appointment during normal business hours within Sioux Falls city limits. Call us today.

 

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