Once Upon A Child

★★★☆☆
  • 3804 S Western Ave

    Sioux Falls, SD 57105

    Map & Directions
  • 605-334-0922

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3.2 5
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Buying stuff here is awesome when on sale.. but selling back is another story. When our son was 3 monts we went in with a few nice outfits worn once for special occasions (origianally $25+ outfits), a brand new crib sheet unopened, other pants and onsies, couple pairs of shoes, etc. They paid us a whopping 5 bucks. Obviously they are going to make huge profit on those items. Disappointing.

3
★★★☆☆

Buying stuff here is awesome when on sale.. but selling back is another story. When our son was 3 monts we went in with a few nice outfits worn once for special occasions (origianally $25+ outfits), a brand new crib sheet unopened, other pants and onsies, couple pairs of shoes, etc. They paid us a whopping 5 bucks. Obviously they are going to make huge profit on those items. Disappointing.

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It's very sad to read some of these reviews. I worked at the store for 5 months until I had my child. This store treats their staff wonderfully as well as their customers. The road goes both ways. There may be times where the customers are just down right rude and nothing you can do pleases them. However, I do know that there are some staff that would rather just look at you than help you. I hope that the manager see's these reviews and does corrective action plan to ensure that the customers are the number one priority and that staff are treating them with the upmost kindess and willingness to help.

I love the prices, the clothes are color coded and grouped into their appropriate place and the store recently updated their look which provides customers with a much easier access to all their merchandise. I love this store and will continue to support it as long as I have kids that can fit into their clothes, otherwise I will then go to their sister store and do the same.

4
★★★★☆

It's very sad to read some of these reviews. I worked at the store for 5 months until I had my child. This store treats their staff wonderfully as well as their customers. The road goes both ways. There may be times where the customers are just down right rude and nothing you can do pleases them. However, I do know that there are some staff that would rather just look at you than help you. I hope that the manager see's these reviews and does corrective action plan to ensure that the customers are the number one priority and that staff are treating them with the upmost kindess and willingness to help.

I love the prices, the clothes are color coded and grouped into their appropriate place and the store recently updated their look which provides customers with a much easier access to all their merchandise. I love this store and will continue to support it as long as I have kids that can fit into their clothes, otherwise I will then go to their sister store and do the same.

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I will say that you can find some very nice clothing for your child at a reduced cost but be prepared that if you will be needing help of any kind chances are real high that this is not the store your going to get it in. The gals that work here are so busy talking about their love lives and gossiping that they are much too busy to help you. And if you should ask for anything they make you feel that your being a bother to them. Very very unfriendly bunch here!! I've gotten sighs when asked if they could show me where something is. I've been treated rudely and been spoken to in snotty tones when completely not necessary. Be very carefully buying toys there. They will tell you that they have all been checked and work properly but I wouldn't take their word for it. I live 60 miles out of sioux falls and have been burned too many times by toys they didn't want to take the time to put batteries in to show me they worked and reassuring me that all toys are checked very well before being placed for sale and then after getting home I find out their junk and don't work. I'm not going to make a special trip to bring an item back that they so fully reassured me would work and they will not take it back after 2 weeks so then I get stuck once again. Just like the clothes that they put the wrong size on the tag but then I get stuck with that too! I have found other second hand stores in town that are just as good if not better and the staff in the other stores blows these guys out of the water! Maybe they should take lessons?!?!

2
★★☆☆☆

I will say that you can find some very nice clothing for your child at a reduced cost but be prepared that if you will be needing help of any kind chances are real high that this is not the store your going to get it in. The gals that work here are so busy talking about their love lives and gossiping that they are much too busy to help you. And if you should ask for anything they make you feel that your being a bother to them. Very very unfriendly bunch here!! I've gotten sighs when asked if they could show me where something is. I've been treated rudely and been spoken to in snotty tones when completely not necessary. Be very carefully buying toys there. They will tell you that they have all been checked and work properly but I wouldn't take their word for it. I live 60 miles out of sioux falls and have been burned too many times by toys they didn't want to take the time to put batteries in to show me they worked and reassuring me that all toys are checked very well before being placed for sale and then after getting home I find out their junk and don't work. I'm not going to make a special trip to bring an item back that they so fully reassured me would work and they will not take it back after 2 weeks so then I get stuck once again. Just like the clothes that they put the wrong size on the tag but then I get stuck with that too! I have found other second hand stores in town that are just as good if not better and the staff in the other stores blows these guys out of the water! Maybe they should take lessons?!?!

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The Service wasnt so good. I knew what I wanted and walked right in, got it and stood at the counter while the clerks talked to each other. One just looked at me and kept talking to the other one. There was another woman working the register but she was helping someone else. Finally.. and I mean a good 5 or so mins passed.. one of the two chatter boxes decided to help me and wasn't friendly at all.

3
★★★☆☆

The Service wasnt so good. I knew what I wanted and walked right in, got it and stood at the counter while the clerks talked to each other. One just looked at me and kept talking to the other one. There was another woman working the register but she was helping someone else. Finally.. and I mean a good 5 or so mins passed.. one of the two chatter boxes decided to help me and wasn't friendly at all.

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This store is great for buying good condition children's clothes. And you can also sell your used clothing there as well. There prices are so much cheaper than buying the clothes new. Highly recommend. They just expanded their store so they have plenty of room. They also have toys and lots of books. It would be nice if they would have the books sorted a little bit better though. They do have the clothes sorted very well.

PROS: Lots of selection
CONS: Prices for selling clothing could be higher

4
★★★★☆

This store is great for buying good condition children's clothes. And you can also sell your used clothing there as well. There prices are so much cheaper than buying the clothes new. Highly recommend. They just expanded their store so they have plenty of room. They also have toys and lots of books. It would be nice if they would have the books sorted a little bit better though. They do have the clothes sorted very well.

PROS: Lots of selection
CONS: Prices for selling clothing could be higher

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