Belleza Salon And Spa

★★★☆☆
  • 6209 Kingston Pike

    Knoxville, TN 37919

    Map & Directions
  • 865-558-8424

About Belleza Salon And Spa

Details
Hours
Mon & Tues: 8am – 8pm Thurs & Fri: 8am – 8pm Wednesday: 9am – 5pm Saturday: 9 am – 4 pm Sunday: Closed
Reservations
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3.4286 14
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The worst experience ever. I visited the turkey creek location for a touch up on my blonde highlights as well as a solid brown on the bottom of my hair in the back. This was my first and LAST visit. When I left, I had orange/red hair ALL OVER..What a mess, and this was after HE processed it twice and still no highlights. The cost was $176.00 as well as 3 hours of my time.When I left I had color all over my face. This is a color disaster that should have never happened with a senior colorist/stylist?????Shame on you Belleza for not only ruining my hair but also my vacation.

1
★☆☆☆☆

The worst experience ever. I visited the turkey creek location for a touch up on my blonde highlights as well as a solid brown on the bottom of my hair in the back. This was my first and LAST visit. When I left, I had orange/red hair ALL OVER..What a mess, and this was after HE processed it twice and still no highlights. The cost was $176.00 as well as 3 hours of my time.When I left I had color all over my face. This is a color disaster that should have never happened with a senior colorist/stylist?????Shame on you Belleza for not only ruining my hair but also my vacation.

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I was in town from Ohio for a business meeting and needed a last minute highlight and cut. Belleza was very accomodating and scheduled me for an appointment with Chris. Chris did an amazing job...I've never received such wonderful service (and educational information), not to mention, the best cut and color I've ever had, and I'm very picky (I love the shiny and vibrant results of the Goldwell blonde line). Since I'm in Knoxville often, I'm going to make it a point to schedule my appointments with Chris going forward. Keep up the great work, Belleza!

2
★★★★★

I was in town from Ohio for a business meeting and needed a last minute highlight and cut. Belleza was very accomodating and scheduled me for an appointment with Chris. Chris did an amazing job...I've never received such wonderful service (and educational information), not to mention, the best cut and color I've ever had, and I'm very picky (I love the shiny and vibrant results of the Goldwell blonde line). Since I'm in Knoxville often, I'm going to make it a point to schedule my appointments with Chris going forward. Keep up the great work, Belleza!

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After using most of Knoxville's ""best"" salons for the past 12 years I can easily say this was my WORST experience. I made an appointment for a $75 special (cut/color) that they advertised. They accidentally booked me with a specialist and never told me. I was then charged $150 - DOUBLE what I was suppose to pay. They refused to count the cost for their mistake. I was ripped off, overcharged, and lied to. I am not one to ever complain or write a poor report for a company but this was a horrible experience. A company should take responsibility for their mistakes and strive to make their customers satisfied. Belleza did exactly the opposite.

0
★☆☆☆☆

After using most of Knoxville's ""best"" salons for the past 12 years I can easily say this was my WORST experience. I made an appointment for a $75 special (cut/color) that they advertised. They accidentally booked me with a specialist and never told me. I was then charged $150 - DOUBLE what I was suppose to pay. They refused to count the cost for their mistake. I was ripped off, overcharged, and lied to. I am not one to ever complain or write a poor report for a company but this was a horrible experience. A company should take responsibility for their mistakes and strive to make their customers satisfied. Belleza did exactly the opposite.

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I took my 18 year old son who is a Marine to Belleza for a massage after his ordeal at bootcamp. He had been having terrible backaches since his 13 weeks of training. Heather was his therapist and she did an amazing job for him. I had Jessica and I was well beyond pleased. I am getting ready to plan a day for my two bestfriends and myself. Anyone who has ever had a true massage knows that if you still feel good weeks after, a repeat is a MUST. PaganOne is just whining.

2
★★★★★

I took my 18 year old son who is a Marine to Belleza for a massage after his ordeal at bootcamp. He had been having terrible backaches since his 13 weeks of training. Heather was his therapist and she did an amazing job for him. I had Jessica and I was well beyond pleased. I am getting ready to plan a day for my two bestfriends and myself. Anyone who has ever had a true massage knows that if you still feel good weeks after, a repeat is a MUST. PaganOne is just whining.

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These are Discriminatory persons. They will not allow Men in their Salon. I tried to make an appointment, never have been there in my life, and they refused service because I was a guy. These people are sad, and I have reported them for legal review on civil rights. STAY AWAY FROM BELLEZA! They will start banning services for people of color and religion next.

0
★☆☆☆☆

These are Discriminatory persons. They will not allow Men in their Salon. I tried to make an appointment, never have been there in my life, and they refused service because I was a guy. These people are sad, and I have reported them for legal review on civil rights. STAY AWAY FROM BELLEZA! They will start banning services for people of color and religion next.

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I won't use her name but she is an older big women who should NOT be cutting or manicuring nails. She cut my toe nails past the skin and made my toe bleed. I was horrified and asked for the manager! NO charge, but no offer to make it right. And do you wait 3 weeks for your nails to grow back?

1
★☆☆☆☆

I won't use her name but she is an older big women who should NOT be cutting or manicuring nails. She cut my toe nails past the skin and made my toe bleed. I was horrified and asked for the manager! NO charge, but no offer to make it right. And do you wait 3 weeks for your nails to grow back?

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I just went for a dramatic haircut at Belleza today. First time I've ever been there. Amber was wonderful. Very professional yet down to earth. I just found my honeypot of beauty. Very satisfied.

2
★★★★★

I just went for a dramatic haircut at Belleza today. First time I've ever been there. Amber was wonderful. Very professional yet down to earth. I just found my honeypot of beauty. Very satisfied.

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I went to Belleza and scheduled a bridal package for me and my bridesmaid to get our hair, make-up and nails done before the wedding. I did this several months before my wedding so I would be sure to have an appointment somewhere. Well my schedule began filling up, and I even planned events around the Belleza appointments. For example, I scheduled my bridal shoot the same day as my trial hair appointment, so I would have my hair done for my photos. Well Belleza called me a few months after I scheduled the appointment and informed me that a ""nail training seminar"" was scheduled for the week of my appointment, and they would have to cancel. Now my wedding is soon approaching, and I have no place for my make-up, nails and hair. That was very unprofessional of Belleza. For a spa to be so expensive, I expect them to keep my appointment and follow through. I do not recommend this spa AT ALL! Very unreliable...and when I went there to spend $400 on the bridal package, I stood there for 15 minutes before anyone even talked to me. Then I had to wait another 20 minutes just to be put on the calendar. Poor service!!!!

1
★★☆☆☆

I went to Belleza and scheduled a bridal package for me and my bridesmaid to get our hair, make-up and nails done before the wedding. I did this several months before my wedding so I would be sure to have an appointment somewhere. Well my schedule began filling up, and I even planned events around the Belleza appointments. For example, I scheduled my bridal shoot the same day as my trial hair appointment, so I would have my hair done for my photos. Well Belleza called me a few months after I scheduled the appointment and informed me that a ""nail training seminar"" was scheduled for the week of my appointment, and they would have to cancel. Now my wedding is soon approaching, and I have no place for my make-up, nails and hair. That was very unprofessional of Belleza. For a spa to be so expensive, I expect them to keep my appointment and follow through. I do not recommend this spa AT ALL! Very unreliable...and when I went there to spend $400 on the bridal package, I stood there for 15 minutes before anyone even talked to me. Then I had to wait another 20 minutes just to be put on the calendar. Poor service!!!!

Pros: Good location

Cons: Expensive, Poor service, Unreliable

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My first experience was a full body massage and facial - one of the most relaxing massages I've ever had. They really put thought into the spa ambiance. Highly recommend this service - I actually had an epiphany on the massage table and decided to quit my job and change my life direction - it was that relaxing! then they do your make-up for free afterwards. Talk about feeling like a queen. If you want to treat someone special, give them a gift certificate to come here.\r\n\r\nSalon - I'm always wary about spending lots of money on a haircut, but I've never gotten so many compliments on a cut. Three months later, and it still looks good! I didn't spring for a senior stylist - I was pleased with the quality of the cut and will definitely go back. Again, they did my make-up afterwards, which is such a nice touch. They also carry Bare Escentuals, so I don't have to order those online anymore.

2
★★★★★

My first experience was a full body massage and facial - one of the most relaxing massages I've ever had. They really put thought into the spa ambiance. Highly recommend this service - I actually had an epiphany on the massage table and decided to quit my job and change my life direction - it was that relaxing! then they do your make-up for free afterwards. Talk about feeling like a queen. If you want to treat someone special, give them a gift certificate to come here.\r\n\r\nSalon - I'm always wary about spending lots of money on a haircut, but I've never gotten so many compliments on a cut. Three months later, and it still looks good! I didn't spring for a senior stylist - I was pleased with the quality of the cut and will definitely go back. Again, they did my make-up afterwards, which is such a nice touch. They also carry Bare Escentuals, so I don't have to order those online anymore.

Pros: I love how I felt when I left

Cons: the cost, but you get what you pay for

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Horrible experience! Nice facial and pleasant personnel. However, the music piped into the small room was so loud and obtrusive I left the spa with a headache.(The music could not be turned off!) I will not go there again!

2
★★☆☆☆

Horrible experience! Nice facial and pleasant personnel. However, the music piped into the small room was so loud and obtrusive I left the spa with a headache.(The music could not be turned off!) I will not go there again!

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I have been going to Belleza for about 4 years now! I really like the stylists and I love the products. I recommend Ronnie or Stephanie.

2
★★★★★

I have been going to Belleza for about 4 years now! I really like the stylists and I love the products. I recommend Ronnie or Stephanie.

Pros: I like the atmosphere and it seems very professional.

Cons: It is a little expensive, but it's worth it.

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I'm new to the area, and went there for the 1st time 2 wks before my wedding, for highlights and a cut. I was nervous about going to a new salon that close to my wedding, but they did an excellent job! I was impressed with the fact that they stand behind their work, and said that if I was dissatisfied, to let them know within 2 weeks and they'd correct it. Everyone there was very friendly. I did think it was a little on the pricey side (but comparable for this type of salon), but to be fair, it cost me more because I had some corrective color issues, and I also paid more for a ""senior"" stylist, but I wanted someone with the extra experience, and I think it was well worth it.

2
★★★★★

I'm new to the area, and went there for the 1st time 2 wks before my wedding, for highlights and a cut. I was nervous about going to a new salon that close to my wedding, but they did an excellent job! I was impressed with the fact that they stand behind their work, and said that if I was dissatisfied, to let them know within 2 weeks and they'd correct it. Everyone there was very friendly. I did think it was a little on the pricey side (but comparable for this type of salon), but to be fair, it cost me more because I had some corrective color issues, and I also paid more for a ""senior"" stylist, but I wanted someone with the extra experience, and I think it was well worth it.

Pros: Friendly, Professional

.

Wonderful spa! Two sides, the salon and the spa. Both excellent. Colorists on the Salon side are very knowledgable and will not steer you wrong! They will often "fix you up!" from the last place you went to that tried the "new technique" on you!

Spa is one of the best in the city! Full services of body, facial, etc.

PROS: Very personable staff, very knowledgable.
CONS: Are a bit pushy trying to get you to buy their products.

5
★★★★★

Wonderful spa! Two sides, the salon and the spa. Both excellent. Colorists on the Salon side are very knowledgable and will not steer you wrong! They will often "fix you up!" from the last place you went to that tried the "new technique" on you!

Spa is one of the best in the city! Full services of body, facial, etc.

PROS: Very personable staff, very knowledgable.
CONS: Are a bit pushy trying to get you to buy their products.

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I use Belleza for all my beauty needs. Everything I have ever had done here from highlights to waxing has been excellent. I would recommend Matt for haircuts and highlights. He's the best!

2
★★★★★

I use Belleza for all my beauty needs. Everything I have ever had done here from highlights to waxing has been excellent. I would recommend Matt for haircuts and highlights. He's the best!

Pros: Clean, great service, good value

 

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