Crowder Jr, Robert A, Md - Heritage Medical Assoc

★★★☆☆
  • 222 22nd Ave N # 100

    Nashville, TN 37203

    Map & Directions
  • 615-284-2222

About Crowder Jr, Robert A, Md - Heritage Medical Assoc

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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I have only been to this office 3 times and the last time I went in I was treated horribly by their receptionist. I was coming out of the exam room when the receptionist yelled at me that I did not have insurance after I initially explained that I had COBRA insurance. I was trying to talk calmly with her but she kept getting an attitude about her that no one could have reasoned with. I was so embarrased as other patients and workers could here this. I talked with Dr. Scudder about it and she stated that this receptionist DOES NO WRONG... I then released her as my doctor and refuse to ever go back there. Patients need to be treated with respect. My other Specialists are absolutely wonderful - but I would not recommend Dr. Scudder nor her office staff. Horrible Experience and Very Embarrassing for me as a patient. Doctors need to learn that their staff is a reflection of them and that your office staff can in fact make you or break you as a business/medical doctor...

1
★☆☆☆☆

I have only been to this office 3 times and the last time I went in I was treated horribly by their receptionist. I was coming out of the exam room when the receptionist yelled at me that I did not have insurance after I initially explained that I had COBRA insurance. I was trying to talk calmly with her but she kept getting an attitude about her that no one could have reasoned with. I was so embarrased as other patients and workers could here this. I talked with Dr. Scudder about it and she stated that this receptionist DOES NO WRONG... I then released her as my doctor and refuse to ever go back there. Patients need to be treated with respect. My other Specialists are absolutely wonderful - but I would not recommend Dr. Scudder nor her office staff. Horrible Experience and Very Embarrassing for me as a patient. Doctors need to learn that their staff is a reflection of them and that your office staff can in fact make you or break you as a business/medical doctor...

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You cannot find a more compassionate, tuned in doctor. When I lost my insurance and went homeless and needed comprehensive help, he told me to come in on a Saturday and he would help me free that day. I was amazed. He ate the lab and xray fees. I've been going to Dr. Ray for years now and he has been on top of things always. I cannot say enough about him, his staff or Heritage Medical. I LOVE DR. RAY!

PROS: he LISTENS and is comprehensive
CONS: NOT A THING

5
★★★★★

You cannot find a more compassionate, tuned in doctor. When I lost my insurance and went homeless and needed comprehensive help, he told me to come in on a Saturday and he would help me free that day. I was amazed. He ate the lab and xray fees. I've been going to Dr. Ray for years now and he has been on top of things always. I cannot say enough about him, his staff or Heritage Medical. I LOVE DR. RAY!

PROS: he LISTENS and is comprehensive
CONS: NOT A THING

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