Appliance Parts Today

★★★★☆
  • 1172 Fort Campbell Blvd

    Clarksville, TN 37042

    Map & Directions
  • 931-553-7900

4.0 1
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A couple of months ago my dry stopped working and I had no idea what to do. I looked up the information best that I could online to try and get a replacement part that was supposibly the part needed. I was going to order from a "major" appliance center, but they didn't have the item in stock and it would of been a couple of days to have it shipped to my home. I was 9 months pregnant, had clothes waiting to be dried and didn't dare try to laod it all to go to a laundry mat. So I searched the yellow pages and called this business since I had seen when passing by. I inquired about it and took a trip to the store. When I got there, they helped with the part that I thought I needed. Come to find out it was the wrong one! I got all the way home and found this out after trying to get the dry to work after putting it on. So I call them back and ask if it might be something else. The guy on the phone, walks me through where the part is, I take it off and go in. He tests the part for me, and its good. I explain what happened, and he suggests another part. He was RIGHT! If I had just did that in the beginning it would of saved a big headache. Needless to say I had called the other company and explained what happened and the first part is what they suggested was the problem. I know that in the future, I will go here first before trying any other place. Just because you have a known name, doesn't mean you know the right information. When you take the time to go to a smaller business chances are they know what they are doing. I think I have learned my lesson.

PROS: knowledgible, good pricing, great service
CONS:

4
★★★★☆

A couple of months ago my dry stopped working and I had no idea what to do. I looked up the information best that I could online to try and get a replacement part that was supposibly the part needed. I was going to order from a "major" appliance center, but they didn't have the item in stock and it would of been a couple of days to have it shipped to my home. I was 9 months pregnant, had clothes waiting to be dried and didn't dare try to laod it all to go to a laundry mat. So I searched the yellow pages and called this business since I had seen when passing by. I inquired about it and took a trip to the store. When I got there, they helped with the part that I thought I needed. Come to find out it was the wrong one! I got all the way home and found this out after trying to get the dry to work after putting it on. So I call them back and ask if it might be something else. The guy on the phone, walks me through where the part is, I take it off and go in. He tests the part for me, and its good. I explain what happened, and he suggests another part. He was RIGHT! If I had just did that in the beginning it would of saved a big headache. Needless to say I had called the other company and explained what happened and the first part is what they suggested was the problem. I know that in the future, I will go here first before trying any other place. Just because you have a known name, doesn't mean you know the right information. When you take the time to go to a smaller business chances are they know what they are doing. I think I have learned my lesson.

PROS: knowledgible, good pricing, great service
CONS:

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