Citizens Bank

★★★★☆
  • 2013 Jefferson St

    Nashville, TN 37208

    Map & Directions
  • 615-327-9787

About Citizens Bank

Finance

Finance
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4.0 2
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This is the worst bank I have ever banked with. There is no customer service to speak with after 5pm. Their ATM and Check Card systems are always down, unable to do any transactions. It hurts me that this is an African American owned and operated bank, and it can not be ran accordingly to satisfy their customers. Even their "suppose to be" online banking services are horrible. After logging in you are more than unlikely to be able to view your account information. I have switched banks to a much better service. I wouldn't recommend Citizens Bank to anyone.....

4
★★★★☆

This is the worst bank I have ever banked with. There is no customer service to speak with after 5pm. Their ATM and Check Card systems are always down, unable to do any transactions. It hurts me that this is an African American owned and operated bank, and it can not be ran accordingly to satisfy their customers. Even their "suppose to be" online banking services are horrible. After logging in you are more than unlikely to be able to view your account information. I have switched banks to a much better service. I wouldn't recommend Citizens Bank to anyone.....

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If your looking for customer service, do not open an account here. I never can get them on the phone, when I do they hang up. My balances are always wrong, please do not use this bank.

4
★★★★☆

If your looking for customer service, do not open an account here. I never can get them on the phone, when I do they hang up. My balances are always wrong, please do not use this bank.

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