Roma Pizza & Pasta-Franklin

★★☆☆☆
  • 116 Royal Oaks Blvd # 118

    Franklin, TN 37067

    Map & Directions
  • 615-791-4884

About Roma Pizza & Pasta-Franklin

Hours
Mon. - Thu., Sun. 10am - 12pm;Fri. - Sat. 10am - 1am

Food

Food
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1.75 4
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.

Horrible customer service. Canceled my order & didnt deliver. Wasnt even going to call to tell me until i called them back 1 1/2 hours later to see where my pizza was. Do not do business with.

1
★☆☆☆☆

Horrible customer service. Canceled my order & didnt deliver. Wasnt even going to call to tell me until i called them back 1 1/2 hours later to see where my pizza was. Do not do business with.

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We order from Roma at least 3 times a week from the office where i'm employed. Today I had a HORRIBLE experience which was proceeded by quite a few other incidents. First, today they said that they were busy but our delivered order didn't get here until 2 hours after we called it in. When it finally arrived, it was missing food from it. I asked for a discount and refund and was denied. Then when I called to let them know that my order was left off, the guy(Andrew) said that he would have my order brought to me but that it would be at least 30 minutes. After I refused the food that should have already been here, he said that he didn't have time to refund the money. I told him that I would hold until the money was refunded. Finally, he refunded the money that I paid for food that I didn't get. We will not be doing business with them anymore as they have slowly ruiined their own reputations with me and several others for mishaps like this constantly.

1
★☆☆☆☆

We order from Roma at least 3 times a week from the office where i'm employed. Today I had a HORRIBLE experience which was proceeded by quite a few other incidents. First, today they said that they were busy but our delivered order didn't get here until 2 hours after we called it in. When it finally arrived, it was missing food from it. I asked for a discount and refund and was denied. Then when I called to let them know that my order was left off, the guy(Andrew) said that he would have my order brought to me but that it would be at least 30 minutes. After I refused the food that should have already been here, he said that he didn't have time to refund the money. I told him that I would hold until the money was refunded. Finally, he refunded the money that I paid for food that I didn't get. We will not be doing business with them anymore as they have slowly ruiined their own reputations with me and several others for mishaps like this constantly.

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1 out of 1 people found this review helpful.

.

Pizza is good, but don't order the brown bag special. They advertise that it comes with a SUB + 1 Coke + 1 Bag of chips. Or a 10inch pizza with coke for $6.99. Everytime we order it, they charge us full price for a sub or pizza then extra for a coke. AND we NEVER get the chips. In my opinion these people suck, they rip you off, then give you an attitude when you complain. Your better off going to CiCi's. Atleast there you can blame the attitude on the fact that all the employees working there are minors... Roma's is not a good deal, save your money...

1
★☆☆☆☆

Pizza is good, but don't order the brown bag special. They advertise that it comes with a SUB + 1 Coke + 1 Bag of chips. Or a 10inch pizza with coke for $6.99. Everytime we order it, they charge us full price for a sub or pizza then extra for a coke. AND we NEVER get the chips. In my opinion these people suck, they rip you off, then give you an attitude when you complain. Your better off going to CiCi's. Atleast there you can blame the attitude on the fact that all the employees working there are minors... Roma's is not a good deal, save your money...

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1 out of 1 people found this review helpful.

.

Roma's has an awesome thin crust pizza. They offer side dishes of a variety of pastas to go with it. We had the Alfredo and it tasted like homemade. It was great.

4
★★★★☆

Roma's has an awesome thin crust pizza. They offer side dishes of a variety of pastas to go with it. We had the Alfredo and it tasted like homemade. It was great.

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