Firestone Complete Auto Care

★☆☆☆☆
Whatever you drive, drive a Firestone
  • 2529 Franklin Pike

    Nashville, TN 37204

    Map & Directions
  • 615-200-9454

About Firestone Complete Auto Care

Hours
Mon-Fri 7am to 7pm, Sat 7am to 6pm, Sun 9am to 5pm

Automotive

Automotive
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My daughters 1997 Ford Taurus was having problems with no heat and then it over heated on a Sunday. She took it to them to have it checked. They said a freeze plug was leaking and coolant leaked out. They filled it and told her to take it to a dealer. They said it would be ok to drive as long as she kept an eye on the coolant. on Monday evening coming home it over heated again after she got off the intersate and she checked the coolant before leaving from work. I live 500 miles from Nashville and could not drive there till the next weekend. She had to have her car to get to work so I told her to take it back to Firestone and have them replace the Waterpump and Thermostat. I told her it would probably cost $250 to $300. Waterpump $50 & Thermostat $9 at Autozone. She took it to them Tuesday morning. They said they would replace but would not gaurantee that would fix her overheat and lack of heat problems because it could be a clogged radiator and heater core. They charged her $505 to replace and refill. They did not flush the engine or radiator for that price. When they took the water pump off, sure enough, the vanes were worn off the waterpump. That's $500 plus the money she paid them on Sunday for the incorrect diagnosis.

1
★☆☆☆☆

My daughters 1997 Ford Taurus was having problems with no heat and then it over heated on a Sunday. She took it to them to have it checked. They said a freeze plug was leaking and coolant leaked out. They filled it and told her to take it to a dealer. They said it would be ok to drive as long as she kept an eye on the coolant. on Monday evening coming home it over heated again after she got off the intersate and she checked the coolant before leaving from work. I live 500 miles from Nashville and could not drive there till the next weekend. She had to have her car to get to work so I told her to take it back to Firestone and have them replace the Waterpump and Thermostat. I told her it would probably cost $250 to $300. Waterpump $50 & Thermostat $9 at Autozone. She took it to them Tuesday morning. They said they would replace but would not gaurantee that would fix her overheat and lack of heat problems because it could be a clogged radiator and heater core. They charged her $505 to replace and refill. They did not flush the engine or radiator for that price. When they took the water pump off, sure enough, the vanes were worn off the waterpump. That's $500 plus the money she paid them on Sunday for the incorrect diagnosis.

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i went there on a sunday morning because they were the only ones open i only need my tire patched . they told me they couldnt patch it it would have to be replaced the tire was 54.00 quoted by the time they finished charging me to put it on it was 74.00 then i get home to find they put the wrong size tire on my car i had to go back the next day for them to fix thier mistake . i will never go back do not trust your car to these incompitant people

0
★☆☆☆☆

i went there on a sunday morning because they were the only ones open i only need my tire patched . they told me they couldnt patch it it would have to be replaced the tire was 54.00 quoted by the time they finished charging me to put it on it was 74.00 then i get home to find they put the wrong size tire on my car i had to go back the next day for them to fix thier mistake . i will never go back do not trust your car to these incompitant people

Cons: bad service

Message from Firestone Complete Auto Care

Our skilled technicians at your Nashville, TN Firestone Complete Auto Care are ready to serve all of your vehicle needs, keeping your car newer longer. From tires, auto services, and brakes, to alignments, transmissions, and batteries, your Firestone Complete Auto Care is your total car care company! You can drive easy with our Fixed Right Promise, too. We promise your car will be fixed right the first time, at the right price, and delivered right on time. Call or make an appointment online at one of our 1,700 locations. We re open late and on weekends!

 

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