White Lace and Promises

★★☆☆☆
  • 8025 Kingston Pike Ste 4

    Knoxville, TN 37919

    Map & Directions
  • 865-693-9399

About White Lace and Promises

Categories
  • Bridal Shops
Details
  • Tuxedos
Hours
M-Sa 10am-6pm, Su 1pm-6pm
Emails
  • whitelacebridalcp@gmail.com
Phones
  • Fax (865-693-3212)
Products
  • Wedding Dress Dyeing
  • Warranties
  • By Appointment
  • Fashion Shows
  • Pattern Making
  • Student Discounts
  • Online Shopping
  • Bridal Gown Cleaning
  • Pick-Up Services
  • Consultations
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • PayPal
  • Visa
Brands
  • Private Label by G
  • Givenchy
  • Oscar De La Renta
  • Alfred Angelo
  • Christos
  • Mori Lee
  • Versace
  • Perry Ellis
  • Watters & Watters
  • Champagne Formals

Shopping

Shopping
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Products

Bridal Shops

    2.1667 6
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    .

    I found my wedding dress here last year. It took MONTHS to get it in, even after my "rush order". My "rush" upcharge was not returned to me, even after the contract stated what "rush" meant.
    Their contract is ridiculous and you WILL be paying for rush alterations regardless of when you place your order.
    Oh, and did I mention they gave me the WRONG dress? I had to raise H*** to get them to move and find my dress. Took them a week. I know what my dress looked like.
    They need to quit hiring high school teenagers and maybe get some people in that know what they're doing. They will rip you off at every opprotunity and please, ladies, I am still mad a year later.
    Oh, and they also ordered my dress 5 INCHES too long. It was a lace dress so I couldn't alter the length--I had to buy platforms and hold my dress up as I walked down the isle.
    Ridiculous. They were very unapologetic. They know you will most likely only need them once, and use this to their advantage. Find your dress elsewhere ladies, I'm warning you now!

    0
    ★☆☆☆☆

    I found my wedding dress here last year. It took MONTHS to get it in, even after my "rush order". My "rush" upcharge was not returned to me, even after the contract stated what "rush" meant.
    Their contract is ridiculous and you WILL be paying for rush alterations regardless of when you place your order.
    Oh, and did I mention they gave me the WRONG dress? I had to raise H*** to get them to move and find my dress. Took them a week. I know what my dress looked like.
    They need to quit hiring high school teenagers and maybe get some people in that know what they're doing. They will rip you off at every opprotunity and please, ladies, I am still mad a year later.
    Oh, and they also ordered my dress 5 INCHES too long. It was a lace dress so I couldn't alter the length--I had to buy platforms and hold my dress up as I walked down the isle.
    Ridiculous. They were very unapologetic. They know you will most likely only need them once, and use this to their advantage. Find your dress elsewhere ladies, I'm warning you now!

    Pros: good dress selection

    Cons: Unable to perform as a business

    .

    24 days to my wedding and my dress isn't here. My dress was ordered over five months ago!

    0
    ★☆☆☆☆

    24 days to my wedding and my dress isn't here. My dress was ordered over five months ago!

    .

    Absolutely the best experience I could have had in a bridal boutique. I loved Lori, the manager. She knew exactly how to make me feel special and the service was fast and accurate. Well worth the price!

    5
    ★★★★★

    Absolutely the best experience I could have had in a bridal boutique. I loved Lori, the manager. She knew exactly how to make me feel special and the service was fast and accurate. Well worth the price!

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    .

    It is a week and a half before the wedding and the dress is still not in. The order was placed MONTHS ago! There is no excuse except this bridal wants to make money for rushed alterations! NEVER use this bridal shop!!!

    0
    ★☆☆☆☆

    It is a week and a half before the wedding and the dress is still not in. The order was placed MONTHS ago! There is no excuse except this bridal wants to make money for rushed alterations! NEVER use this bridal shop!!!

    .

    My daughter got married last fall and we purchased her "Reem Acra" gown and my gown at White Lace & Promises. I DO NOT recommend this shop under any circumstances. My daughters gown was ordered too small and too short. My daughter is 5' 10" . The sales person ( a young girl of 19) failed to recommend extra length for the skirt. The salesperson is supposed to be the expert! Fortunately the dress was able to be let out in the side seam and let down at the hem and in the end the dress fit but what if it didn't! What would they have done then???? The stress this created for my daughter was awful! Now , with my gown the alterations and fit were fine but when I picked the dress up, I didn't look at it. MISTAKE!!! When I got home (40 miles away) and did look at it , the dress didn't look like it was ever pressed and the whole hem was puckered. So back I go with the dress and they tell me that 's how the hem is supposed to look. And these people are the professionals!!!! I HAD TO TELL THEM HOW TO PRESS THE HEM!!! After spending $3,000 in this store, my recommendation is that you buy ELSEWHERE!

    0
    ★☆☆☆☆

    My daughter got married last fall and we purchased her "Reem Acra" gown and my gown at White Lace & Promises. I DO NOT recommend this shop under any circumstances. My daughters gown was ordered too small and too short. My daughter is 5' 10" . The sales person ( a young girl of 19) failed to recommend extra length for the skirt. The salesperson is supposed to be the expert! Fortunately the dress was able to be let out in the side seam and let down at the hem and in the end the dress fit but what if it didn't! What would they have done then???? The stress this created for my daughter was awful! Now , with my gown the alterations and fit were fine but when I picked the dress up, I didn't look at it. MISTAKE!!! When I got home (40 miles away) and did look at it , the dress didn't look like it was ever pressed and the whole hem was puckered. So back I go with the dress and they tell me that 's how the hem is supposed to look. And these people are the professionals!!!! I HAD TO TELL THEM HOW TO PRESS THE HEM!!! After spending $3,000 in this store, my recommendation is that you buy ELSEWHERE!

    .

    ......this is the place to go!! Tons and tons of desinger wedding gowns, bridesmaid & flower girl dresses. They girls who work there are great and the main seamstress was a lifesaver! They might be a little more pricey than the average bridal store but we had to go all out for our wedding day!

    4
    ★★★★☆

    ......this is the place to go!! Tons and tons of desinger wedding gowns, bridesmaid & flower girl dresses. They girls who work there are great and the main seamstress was a lifesaver! They might be a little more pricey than the average bridal store but we had to go all out for our wedding day!

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    Message from White Lace and Promises

    At WLP we genuinely care about you, your wedding and your story! We seek to know each bride. We only work with the best designers in the industry, and we carefully choose our inventory to accommodate every type of bride, venue and budget. You'll feel like you've shopped at tons of salons without actually having to! Our mission at White Lace & Promises is to offer the best experience, selection and sincerity for every bride. Buying your wedding gown should be the ultimate shopping experience for any girl, and we want to ensure that it is. Here are a few things to know as you prepare to start shopping!

    Yext PowerListings

     

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