New Way Cleaners

★★★★☆

About New Way Cleaners

Personal Services

Personal Services
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I took an Italian made suit here that had a vertical tear on the pants of no more than than a centimeter. I showed it to the woman at the place and she mentioned that since it was so small, all they needed to do way iron on a small patch

3
★★★★★

I took an Italian made suit here that had a vertical tear on the pants of no more than than a centimeter. I showed it to the woman at the place and she mentioned that since it was so small, all they needed to do way iron on a small patch

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I don't know what the previous reviewer was talking about, but my experiences with this cleaners have been very positive. I used to go to Heritage, but they burned a suit and jerked me around. This Cleaner's is great. If I'm not happy with the way the clothes are, they re-do them to my liking for free. This includes spots that won't come out the first time. Heritage would never do that. The staff is very pleasant, and their prices are very reasonable.

2
★★★★★

I don't know what the previous reviewer was talking about, but my experiences with this cleaners have been very positive. I used to go to Heritage, but they burned a suit and jerked me around. This Cleaner's is great. If I'm not happy with the way the clothes are, they re-do them to my liking for free. This includes spots that won't come out the first time. Heritage would never do that. The staff is very pleasant, and their prices are very reasonable.

Pros: Great customer service, cleaning

Cons: None

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If there was a way to rate this business less than one star, I would. The staff is incredibly rude and unknowledgeable about their own policies. They ruined one of my favorite skirts, and refused to accept any responsibility for it or even apologize. If you want your clothes returned to you the same size and quality you left them, I wouldn't recommend visiting this cleaners or their satellite store (Grassland Cleaners on Hillsboro in Franklin). I can't say enough about how awful my experience was with this business.

0
★☆☆☆☆

If there was a way to rate this business less than one star, I would. The staff is incredibly rude and unknowledgeable about their own policies. They ruined one of my favorite skirts, and refused to accept any responsibility for it or even apologize. If you want your clothes returned to you the same size and quality you left them, I wouldn't recommend visiting this cleaners or their satellite store (Grassland Cleaners on Hillsboro in Franklin). I can't say enough about how awful my experience was with this business.

Cons: horrible customer service, employees don't know company's own policies, destroyed my clothes

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I go there all the time. The staff is really friendly, and my clothes always look great and they're always on time. What more could you ask for from a cleaners?

2
★★★★★

I go there all the time. The staff is really friendly, and my clothes always look great and they're always on time. What more could you ask for from a cleaners?

Pros: Friendly staff, Convenient, Dependable

 

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