Toyota of Cleveland

★★★★★
  • 3560 Village North Blvd

    McDonald, TN 37353

    Map & Directions
  • 423-664-9715

Automotive

Automotive
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5.0 73
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Prompt service, took care of the recall issue.

5
★★★★★

Prompt service, took care of the recall issue.

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pleasant and productive. .

5
★★★★★

pleasant and productive. .

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Truck was serviced .

5
★★★★★

Truck was serviced .

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Hesitation in starting the car. Had new battery in May, 2015. Anthony checked it out and put a new battery on.

5
★★★★★

Hesitation in starting the car. Had new battery in May, 2015. Anthony checked it out and put a new battery on.

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very friendly and helpful.

5
★★★★★

very friendly and helpful.

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Compared to the other dealerships I had talked to and try to deal with, it was a much easier experience.

5
★★★★★

Compared to the other dealerships I had talked to and try to deal with, it was a much easier experience.

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Friendly people and on time service

5
★★★★★

Friendly people and on time service

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Had a major service completed today. Took around one hour which is reasonable if not quicker than I had anticipated. Yay!!! They finally washed the car! I had also asked about the psi in the tires and the SA went out and double checked.

5
★★★★★

Had a major service completed today. Took around one hour which is reasonable if not quicker than I had anticipated. Yay!!! They finally washed the car! I had also asked about the psi in the tires and the SA went out and double checked.

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The service is good, overall. I bought my tires there and this service visit is the first time they've been balanced well enough that there is no shudder.

5
★★★★★

The service is good, overall. I bought my tires there and this service visit is the first time they've been balanced well enough that there is no shudder.

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good trade in value and great quick service

5
★★★★★

good trade in value and great quick service

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Love being able to schedule my service online. Showed up and everything goes so smoothly. I was a bit early on mileage for my service because we were heading on vacation the following day, but it was no problem. Great peace of mind knowing it has been professionally serviced right before a trip. Thank you!

5
★★★★★

Love being able to schedule my service online. Showed up and everything goes so smoothly. I was a bit early on mileage for my service because we were heading on vacation the following day, but it was no problem. Great peace of mind knowing it has been professionally serviced right before a trip. Thank you!

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You have no service people listed who assist those customers who only need service on their cars. Shawn assisted me with my car. Your service and customer assistance is excellent.

5
★★★★★

You have no service people listed who assist those customers who only need service on their cars. Shawn assisted me with my car. Your service and customer assistance is excellent.

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Went in for a regular service on my Venza. Anthony took great care of me & the service team had my car ready in a timely manner

5
★★★★★

Went in for a regular service on my Venza. Anthony took great care of me & the service team had my car ready in a timely manner

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Everyone that I came into contact with went out of their way to assist my needs. Whether in Service, checking out and even Sales. I cannot remember all of the people that helped me. And the job was done in a very timely manner. Thanks Toyota Team. Great Job!

5
★★★★★

Everyone that I came into contact with went out of their way to assist my needs. Whether in Service, checking out and even Sales. I cannot remember all of the people that helped me. And the job was done in a very timely manner. Thanks Toyota Team. Great Job!

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I made an appointment, arrived on time, vehicle serviced in a reasonable time, and costs were close to estimate given. Waiting area is very comfortable and folks were friendly. I'll return for future service.

5
★★★★★

I made an appointment, arrived on time, vehicle serviced in a reasonable time, and costs were close to estimate given. Waiting area is very comfortable and folks were friendly. I'll return for future service.

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Still surprised to have a front wheel bearing go out on the 2010 Prius?!? Keith had given me a price to replace it and he was spot-on! Service was quick and courteous! Car seems to be running great.

5
★★★★★

Still surprised to have a front wheel bearing go out on the 2010 Prius?!? Keith had given me a price to replace it and he was spot-on! Service was quick and courteous! Car seems to be running great.

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Bill is always very helpful and professional and will go the extra mile to make you happy

5
★★★★★

Bill is always very helpful and professional and will go the extra mile to make you happy

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Oil change and tire rotation was fast. .

5
★★★★★

Oil change and tire rotation was fast. .

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very fast service I was there less then 30 min great job

5
★★★★★

very fast service I was there less then 30 min great job

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Normal 20k service on my tundra. .

5
★★★★★

Normal 20k service on my tundra. .

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all were professional and friendly
have been there before for service and purchase
bought our last Sienna from you
am pleased with your service
really, did not think of going any where else.
Mike Davis is very nice and friendly, helpful, and informative, listens and answers questions, courteous, and you are fortunate to have him in your employ.

5
★★★★★

all were professional and friendly
have been there before for service and purchase
bought our last Sienna from you
am pleased with your service
really, did not think of going any where else.
Mike Davis is very nice and friendly, helpful, and informative, listens and answers questions, courteous, and you are fortunate to have him in your employ.

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.

Simple no hassle. Items I wanted added were. Karen in Finance was wonderful. The entire process was in & out with ease.

5
★★★★★

Simple no hassle. Items I wanted added were. Karen in Finance was wonderful. The entire process was in & out with ease.

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I assume that the service done to my vehicle was done correctly. However, I requested a car wash that I had to ask for again before I left, and in the car wash one of my magnetic signs (Bernina Sew & Quilt Studio) was blown off the car. When I went back to retrieve it, it took me a while to locate it in the sales department. I do find that the lounge area is a pleasant place to wait for service to be done, and it is really nice to have a separate place for children to play! Thanks, Tom!

5
★★★★★

I assume that the service done to my vehicle was done correctly. However, I requested a car wash that I had to ask for again before I left, and in the car wash one of my magnetic signs (Bernina Sew & Quilt Studio) was blown off the car. When I went back to retrieve it, it took me a while to locate it in the sales department. I do find that the lounge area is a pleasant place to wait for service to be done, and it is really nice to have a separate place for children to play! Thanks, Tom!

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.

Know about the dealership but had not purchased anything. They had what we where looking for STD truck -2014 with less than 10,000 miles. All the people was very business like n treated me with respect. I would go back and recommend others to trade there. Wayne May our sales person worked hard but didn't try to over pressure us he allowed us time to make our mind up to purchase the truck. Good experience. Dennis Dockins.

5
★★★★★

Know about the dealership but had not purchased anything. They had what we where looking for STD truck -2014 with less than 10,000 miles. All the people was very business like n treated me with respect. I would go back and recommend others to trade there. Wayne May our sales person worked hard but didn't try to over pressure us he allowed us time to make our mind up to purchase the truck. Good experience. Dennis Dockins.

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The dealership in Cleveland is top notch. Mike Davis was very professional, courteous, new his product well and was not pushy at all. Mark Smith, the sales manager helped close the deal and he was super nice. Caleb from the Internet sales dept was great also. Everyone worked together and I got exactly what I wanted. I love my sequoia!!

5
★★★★★

The dealership in Cleveland is top notch. Mike Davis was very professional, courteous, new his product well and was not pushy at all. Mark Smith, the sales manager helped close the deal and he was super nice. Caleb from the Internet sales dept was great also. Everyone worked together and I got exactly what I wanted. I love my sequoia!!

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Very efficient and fast. .

5
★★★★★

Very efficient and fast. .

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Got 3 vehicles serviced and Anthony Sims waited on me took excellent care of me he is why I drive Toyotas he is the Best of the Best in customer service and knowledge he is an example what all employees should be

5
★★★★★

Got 3 vehicles serviced and Anthony Sims waited on me took excellent care of me he is why I drive Toyotas he is the Best of the Best in customer service and knowledge he is an example what all employees should be

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Wayne May was the salesman. His name was not ava. in the staff list for the above question. He was friendly, a good listener, and Susan and I were comfortable talking with him. Mr. Armao did his job quickly which we needed.

5
★★★★★

Wayne May was the salesman. His name was not ava. in the staff list for the above question. He was friendly, a good listener, and Susan and I were comfortable talking with him. Mr. Armao did his job quickly which we needed.

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service dept was quick to handle my problem .

5
★★★★★

service dept was quick to handle my problem .

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Service was great .

5
★★★★★

Service was great .

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.

Very knowledgeable, helpful, friendly. Made my car purchase stress free and I got the deal I wanted

5
★★★★★

Very knowledgeable, helpful, friendly. Made my car purchase stress free and I got the deal I wanted

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6 month service. Excellent experience in all areas - Service Advisors, schelduling appointment, work done promptly, comfortable waiting area.

5
★★★★★

6 month service. Excellent experience in all areas - Service Advisors, schelduling appointment, work done promptly, comfortable waiting area.

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Tyler, Caleb and Karen were overwhelmingly helpful, courteous, honest and up-front. I very much appreciated the level of respect and service I received.

5
★★★★★

Tyler, Caleb and Karen were overwhelmingly helpful, courteous, honest and up-front. I very much appreciated the level of respect and service I received.

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Service was prompt and the staff were helpful.

5
★★★★★

Service was prompt and the staff were helpful.

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Mike was very personable and patient with us. .

5
★★★★★

Mike was very personable and patient with us. .

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very professional and very satisfaction. .

5
★★★★★

very professional and very satisfaction. .

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Greg and Eddie did a great job of making my buying experience enjoyable.

5
★★★★★

Greg and Eddie did a great job of making my buying experience enjoyable.

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Sent friend to get the service, he had to call to get my address for service

5
★★★★★

Sent friend to get the service, he had to call to get my address for service

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first class best service experience of any dealership that i have dealt with. Tom Trout is very professional in his dealing with customers.

5
★★★★★

first class best service experience of any dealership that i have dealt with. Tom Trout is very professional in his dealing with customers.

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Toyota of Cleveland sales and service are some of the best folks around to buy and service your vehicle

5
★★★★★

Toyota of Cleveland sales and service are some of the best folks around to buy and service your vehicle

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Lee did a great job showing us several different cars and helping with our decision

5
★★★★★

Lee did a great job showing us several different cars and helping with our decision

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Very Good.EXCELLENT SERVICE,AND GREG POPE WAS A VERY GOOD SALE PERSON.

5
★★★★★

Very Good.EXCELLENT SERVICE,AND GREG POPE WAS A VERY GOOD SALE PERSON.

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they were very friendly and courteous answered all my questions made me a fair trade on my vehicle and put me in a new truck with the size pmts. i wanted all in all i would say the best experience i have ever had on a car lot

5
★★★★★

they were very friendly and courteous answered all my questions made me a fair trade on my vehicle and put me in a new truck with the size pmts. i wanted all in all i would say the best experience i have ever had on a car lot

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Sean was aware of my vehicle needs and the service was completed in good time.

5
★★★★★

Sean was aware of my vehicle needs and the service was completed in good time.

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Good experience buying a new car and Greg went the extra mile to make sure that we were comfortable with our purchase;

5
★★★★★

Good experience buying a new car and Greg went the extra mile to make sure that we were comfortable with our purchase;

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Very pleasant and productive!

5
★★★★★

Very pleasant and productive!

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Good car buying experience - I feel I received a good price for my car and a good price for the auto I purchased. Will McCann did a very good job in the process

5
★★★★★

Good car buying experience - I feel I received a good price for my car and a good price for the auto I purchased. Will McCann did a very good job in the process

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Most definitely excellent.

5
★★★★★

Most definitely excellent.

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Service was excellent .

5
★★★★★

Service was excellent .

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Always use this place and Keith Jackson is the MAN!!

5
★★★★★

Always use this place and Keith Jackson is the MAN!!

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