Nashville Pet Products

★★★★☆
  • 2621 Cruzen St

    Nashville, TN 37211

    Map & Directions
  • 615-242-2223

About Nashville Pet Products

Hours
Sun 10:30am-6pm, Mon-Sat 9am-7pm
4.1429 7
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This shop is really amazing, they are always open to all animals in need and they always make sure that the pet owners are doing the right thing for the animals.

3
★★★★★

This shop is really amazing, they are always open to all animals in need and they always make sure that the pet owners are doing the right thing for the animals.

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I really have to agree with you on every point. NPP offers a great food selection, however the way the business is run really leaves a lot to be desired. I was there a few weeks ago to pick up some food for our dog and cats and at around 10:30 in the morning on a Tuesday, there were no less than 15 employees in the store just standing around. There were two customers including myself. The only thing that I could think was "how much is this total lack of management of employee scheduling costing me?" What this leads to is total annoyance on my part because I'm convinced that these guys work on commission. I don't need 5 people letting me in the door. 5 people checking me out and 5 people carrying my food to my car. Granted this doesn't happen every time I go in there, but I do find the place pretty annoying. I may be in my car finishing up a phone conversation and I feel like I've got people stalking me while I'm in the car to open the door for me. I'm no less than 2 steps in the store and I have at least one, often times more people asking me what I'm looking for. I'll tell them, "just food". "Well what kind of food?, Have you tried our really expensive exclusive retailer food here?" And while, funny enough, that's exactly what I came in there to get, they drive me freaking crazy. There have been more than a few times where we've been in there and damn near gotten into an argument with the staff over what we want vs. what they think we should get. This is of course after asking 200 questions. And, "I'm just looking around" doesn't work either. Since the word doesn't get around, another employee will very quickly pray upon you like fresh meat. I mean, I hate to be so frustrated with this place. They really do have great customer service. If your dog/cat doesn't like the food you buy, or whatever product you buy doesn't work, you can return it. Which is great! i wish more companies offered this type of customer service. I just wish I wasn't so annoyed when I went in there.

1
★★★☆☆

I really have to agree with you on every point. NPP offers a great food selection, however the way the business is run really leaves a lot to be desired. I was there a few weeks ago to pick up some food for our dog and cats and at around 10:30 in the morning on a Tuesday, there were no less than 15 employees in the store just standing around. There were two customers including myself. The only thing that I could think was "how much is this total lack of management of employee scheduling costing me?" What this leads to is total annoyance on my part because I'm convinced that these guys work on commission. I don't need 5 people letting me in the door. 5 people checking me out and 5 people carrying my food to my car. Granted this doesn't happen every time I go in there, but I do find the place pretty annoying. I may be in my car finishing up a phone conversation and I feel like I've got people stalking me while I'm in the car to open the door for me. I'm no less than 2 steps in the store and I have at least one, often times more people asking me what I'm looking for. I'll tell them, "just food". "Well what kind of food?, Have you tried our really expensive exclusive retailer food here?" And while, funny enough, that's exactly what I came in there to get, they drive me freaking crazy. There have been more than a few times where we've been in there and damn near gotten into an argument with the staff over what we want vs. what they think we should get. This is of course after asking 200 questions. And, "I'm just looking around" doesn't work either. Since the word doesn't get around, another employee will very quickly pray upon you like fresh meat. I mean, I hate to be so frustrated with this place. They really do have great customer service. If your dog/cat doesn't like the food you buy, or whatever product you buy doesn't work, you can return it. Which is great! i wish more companies offered this type of customer service. I just wish I wasn't so annoyed when I went in there.

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Twice in less than 6 months.. over $6.00 rate hike on food. I'm all for supporting the local business but this is crazy. Why should I be so out of pocket to support a business that clearly doesn't pinch on their end to help out their very loyal customers? I've been buying the food there for years. Not anymore. This is the kind of stuff that puts an end to a small/local business. Drop a manager, take less out of your profits boss. Are we supposed to think npp will reduce their prices when the economy gets better? Just exactly why am I loosing money by supporting you?

1
★★★☆☆

Twice in less than 6 months.. over $6.00 rate hike on food. I'm all for supporting the local business but this is crazy. Why should I be so out of pocket to support a business that clearly doesn't pinch on their end to help out their very loyal customers? I've been buying the food there for years. Not anymore. This is the kind of stuff that puts an end to a small/local business. Drop a manager, take less out of your profits boss. Are we supposed to think npp will reduce their prices when the economy gets better? Just exactly why am I loosing money by supporting you?

Pros: great customer service, cat rescuers

Cons: waaaaaaaaaaaaaay too expensive

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This is the best pet products store in Nashville, hands down! The people there are awesome...they genuinely love animals, and encourage you to bring your in with you when you shop. Our dogs love going there because they are always sure to get lots of hugs and even more treats. They have good prices on all of their merchandise, and lots to choose from.

5
★★★★★

This is the best pet products store in Nashville, hands down! The people there are awesome...they genuinely love animals, and encourage you to bring your in with you when you shop. Our dogs love going there because they are always sure to get lots of hugs and even more treats. They have good prices on all of their merchandise, and lots to choose from.

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This place sells pet supplies and products for grooming, feeding and caring for your pet. They specialize in aquariums and fish food, but also carry products for dogs, cats, reptiles, hamsters and other little critters. Although they do not carry a large variety of products, you should still be able to find what you need.

4
★★★★☆

This place sells pet supplies and products for grooming, feeding and caring for your pet. They specialize in aquariums and fish food, but also carry products for dogs, cats, reptiles, hamsters and other little critters. Although they do not carry a large variety of products, you should still be able to find what you need.

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This is a fun place to go to shop around, talk to the clerks, etc. but it isn't really practical for large purchases due to the high cost and low selection.

3
★★★☆☆

This is a fun place to go to shop around, talk to the clerks, etc. but it isn't really practical for large purchases due to the high cost and low selection.

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.

This is by far the best pet supply store I've ever been to. The people really know what they are talking about if you have a question or problem, and are very friendly. It's never too crowded here either, like some are.

5
★★★★★

This is by far the best pet supply store I've ever been to. The people really know what they are talking about if you have a question or problem, and are very friendly. It's never too crowded here either, like some are.

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