Cotton Cleaners

★☆☆☆☆
  • 5551 Edmondson Pike

    Nashville, TN 37211

    Map & Directions
  • 615-832-3626

About Cotton Cleaners

Hours
Sun 7:30am-5pm, Mon-Sat 6:30am-7pm

Personal Services

Personal Services
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I brought in a silk jacket that had hairspray stains on the lapel. What I got back was additional grease stains and now the jacket is totally unwearable. I got the runaround trying to speak with the manager. I've been back 3 times and called the 4th time to make sure the manager was there - he was not. These folks have no clue to customer service or to resolve unsatisfactory service.

1
★☆☆☆☆

I brought in a silk jacket that had hairspray stains on the lapel. What I got back was additional grease stains and now the jacket is totally unwearable. I got the runaround trying to speak with the manager. I've been back 3 times and called the 4th time to make sure the manager was there - he was not. These folks have no clue to customer service or to resolve unsatisfactory service.

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I dropped off several garments to be cleaned. Mostly suits and skirts. The dry cleaning was done so poorly. It seems to me that all they did was iron the clothes and never cleaned them. II spent $46 for them to just iron the clothing. There are still stains on the clothing. Also, they use cheap plastic bags to bag the clothing and put multiple items in one bag. Very poor quality cleaning and prices are not cheap. Awful. Will never recommend or return to this dry cleaner.

0
★☆☆☆☆

I dropped off several garments to be cleaned. Mostly suits and skirts. The dry cleaning was done so poorly. It seems to me that all they did was iron the clothes and never cleaned them. II spent $46 for them to just iron the clothing. There are still stains on the clothing. Also, they use cheap plastic bags to bag the clothing and put multiple items in one bag. Very poor quality cleaning and prices are not cheap. Awful. Will never recommend or return to this dry cleaner.

Pros: None

Cons: Very poor dry cleaning

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I would not recommend this dry cleaners. They were extremely rude to my wife. Their prices seemed high, and their time estimate was excessive. They may do excellent work, but we won't ever find out, because I can't see us going back to this location. Their location and parking are convient too bad I can't say the same for their service.

2
★★☆☆☆

I would not recommend this dry cleaners. They were extremely rude to my wife. Their prices seemed high, and their time estimate was excessive. They may do excellent work, but we won't ever find out, because I can't see us going back to this location. Their location and parking are convient too bad I can't say the same for their service.

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