Business Removed

★★★★☆
  • 981 N Germantown Pkwy

    Cordova, TN 38018

    Map & Directions
  • 901-751-1198

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absolutely terrible service. I ordered cleats 25 days ago and they still haven't come.\r

3
★★★★★

absolutely terrible service. I ordered cleats 25 days ago and they still haven't come.\r

.

Ordered a hat 45 days ago. I still haven't received it. They won't respond to my emails. I just filed a complaint through PAYPAL.
I find if funny that 2 of their positive reviews for this "ONLINE STORE" come from people who live in the same city in which Dowdle is located. Obviously these people are directly affiliated with Dowdle Sports and are desperately trying to save face for what, for me, is by far my worst internet purchasing experience. Never again will I do business with Dowdle and I will pass my experience onto others.
To Dowdle: customer service is the most important part of a business. It can make or break you.
Again, No Thanks,
Jim Wellman

0
★☆☆☆☆

Ordered a hat 45 days ago. I still haven't received it. They won't respond to my emails. I just filed a complaint through PAYPAL.
I find if funny that 2 of their positive reviews for this "ONLINE STORE" come from people who live in the same city in which Dowdle is located. Obviously these people are directly affiliated with Dowdle Sports and are desperately trying to save face for what, for me, is by far my worst internet purchasing experience. Never again will I do business with Dowdle and I will pass my experience onto others.
To Dowdle: customer service is the most important part of a business. It can make or break you.
Again, No Thanks,
Jim Wellman

.

I was searching for Nike football cleats online and found Dowdle Sports had the best prices. I placed an order and recieved it in 4 days. I would recommend this company and will order from them again.

2
★★★★★

I was searching for Nike football cleats online and found Dowdle Sports had the best prices. I placed an order and recieved it in 4 days. I would recommend this company and will order from them again.

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Ordered a custom Schutt football helmet and shoulder pads online. We received the shoulder pads first and the custom helmet arrived a day or two later. They also had a large selection of other football equipment and we went back to them for cleats and a support brace. I will continue to shop them whenever we need sports equipment.

2
★★★★★

Ordered a custom Schutt football helmet and shoulder pads online. We received the shoulder pads first and the custom helmet arrived a day or two later. They also had a large selection of other football equipment and we went back to them for cleats and a support brace. I will continue to shop them whenever we need sports equipment.

Pros: Fast delivery

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We ordered softball cleats for our daughter and received them in 3 days. I read the other reviews prior to ordering and thought I would give them a try. Bottom line, they had what we needed and at a good price! We received an order confirmation and shipping information by email. I would not hesitate to use them again.

5
★★★★★

We ordered softball cleats for our daughter and received them in 3 days. I read the other reviews prior to ordering and thought I would give them a try. Bottom line, they had what we needed and at a good price! We received an order confirmation and shipping information by email. I would not hesitate to use them again.

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.

Bad online store-Very poor customer service, can't talk to anyone, they won't tell you what is in stock and what is out and finally they won't send you an email letting you know the item you ordered is out of stock. You have to email them asking if the item is coming or not. Bottom line, don't order baseball equipment from dowdle.

1
★☆☆☆☆

Bad online store-Very poor customer service, can't talk to anyone, they won't tell you what is in stock and what is out and finally they won't send you an email letting you know the item you ordered is out of stock. You have to email them asking if the item is coming or not. Bottom line, don't order baseball equipment from dowdle.

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.

We needed a left-handed throwing baseball glove to replace one that was lost/stolen. We had to have it by the weekend and Dowdle came through for us big time! I can't praise them enough for getting this order to us in time. We will shop here for all our athletic equipment as they have really good prices, too!

2
★★★★★

We needed a left-handed throwing baseball glove to replace one that was lost/stolen. We had to have it by the weekend and Dowdle came through for us big time! I can't praise them enough for getting this order to us in time. We will shop here for all our athletic equipment as they have really good prices, too!

Pros: Fast shipment

Cons: none

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Can't say they're awful, because I couldn't get that far. Slow to answer e-mails. No phone contact, just an "endless loop" voice mail thing. I'm sure they are great if there aren't any issues. Just wish they had "live people" to talk to.

1
★★☆☆☆

Can't say they're awful, because I couldn't get that far. Slow to answer e-mails. No phone contact, just an "endless loop" voice mail thing. I'm sure they are great if there aren't any issues. Just wish they had "live people" to talk to.

Pros: Decent Prices

Cons: Can't talk with anyone

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I ordered Lacrosse cleats for my son and softball cleats for my daughter and needed them overnighted for the weekend. I was pleasantly suprised to have the cleats in time for both games. We are customers for life!...thanks Dowdle!

2
★★★★★

I ordered Lacrosse cleats for my son and softball cleats for my daughter and needed them overnighted for the weekend. I was pleasantly suprised to have the cleats in time for both games. We are customers for life!...thanks Dowdle!

Pros: Fast Shipment

Cons: None

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Ordered cleats on Saturday and received a confirm. We were unable to track the order, so I sent an email asking for tracking information on Tuesday. Didn't get a reply until late Friday afternoon; we were told that we SHOULD have be told that the item was out of stock. (They never told us that.) They cannot be reached by phone and in a follow-up email I was told they don't call customers.
Never an apology. But they did ask if we want to order something else. Yeah, right.

0
★☆☆☆☆

Ordered cleats on Saturday and received a confirm. We were unable to track the order, so I sent an email asking for tracking information on Tuesday. Didn't get a reply until late Friday afternoon; we were told that we SHOULD have be told that the item was out of stock. (They never told us that.) They cannot be reached by phone and in a follow-up email I was told they don't call customers.
Never an apology. But they did ask if we want to order something else. Yeah, right.

Pros: None.

Cons: Poor Customer Service

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Dowdle Sports is a very nice store. They sell everything you can imagine. But they also have scuba diving training available. I took a class a few years ago to become PADI certified. The intsructor was excellent - a few classes at the shop, a few classes in the pool, and then a trip to Heber Springs. All the equipment was provided except for mask, snorkel, and fins. It was pricy, but it's the going rate. Great experience in a great store.

4
★★★★☆

Dowdle Sports is a very nice store. They sell everything you can imagine. But they also have scuba diving training available. I took a class a few years ago to become PADI certified. The intsructor was excellent - a few classes at the shop, a few classes in the pool, and then a trip to Heber Springs. All the equipment was provided except for mask, snorkel, and fins. It was pricy, but it's the going rate. Great experience in a great store.

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