All Occasion Florist

★★★★☆
  • 2120 Murfreesboro Pike

    Nashville, TN 37217

    Map & Directions
  • 615-332-7661

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.

The worst service I have EVER experienced!!! I wouldn't recommend this place to anyone looking to purchase a bouquet or arrangement.\r
My daughter had purchased an arrangement for Mother's Day. She paid extra to have it delivered on or

3
★★★★★

The worst service I have EVER experienced!!! I wouldn't recommend this place to anyone looking to purchase a bouquet or arrangement.\r
My daughter had purchased an arrangement for Mother's Day. She paid extra to have it delivered on or

.

Ordered a corsage and boutonniere for my inlaws 60th Wedding Anniversary. The corsage was to be 3 white roses with off white ribbon and a one rose boutonniere.\r
When I arrived to pick them up, no one was at the counter. there was a

3
★★★★★

Ordered a corsage and boutonniere for my inlaws 60th Wedding Anniversary. The corsage was to be 3 white roses with off white ribbon and a one rose boutonniere.\r
When I arrived to pick them up, no one was at the counter. there was a

.

My husband ordered a bouquet for my birthday to be delivered to me as a surprise. I got a beautiful bouquet of lilies, tulips, baby's breath and orchids. They were absolutely gorgeous, but only 3 of the lilies had bloomed, or even opened.....There were about 8 other lilies that were still closed. Well I refilled the vase with water, and the next morning I wake up to 2 dying lilies! The other had browning leaves around the edges. Over the next 2 days that lily died as well as about 4 tulips that had just bloomed. I refilled the vase every day, so water was no issue. All the flowers were dying very soon after they'd bloomed. I called the florist and she said they would replace my bouquet......I just got it and the only thing in the vase are some tulips and lilies.....Nothing else. They don't even appear to have been arranged.

I thank them for replacing the bouquet at no charge, but it's nothing like the original one I received. The first bouquet was gorgeous, but the flowers were just no good. Not sure if we'll be using them again.....

1
★★☆☆☆

My husband ordered a bouquet for my birthday to be delivered to me as a surprise. I got a beautiful bouquet of lilies, tulips, baby's breath and orchids. They were absolutely gorgeous, but only 3 of the lilies had bloomed, or even opened.....There were about 8 other lilies that were still closed. Well I refilled the vase with water, and the next morning I wake up to 2 dying lilies! The other had browning leaves around the edges. Over the next 2 days that lily died as well as about 4 tulips that had just bloomed. I refilled the vase every day, so water was no issue. All the flowers were dying very soon after they'd bloomed. I called the florist and she said they would replace my bouquet......I just got it and the only thing in the vase are some tulips and lilies.....Nothing else. They don't even appear to have been arranged.

I thank them for replacing the bouquet at no charge, but it's nothing like the original one I received. The first bouquet was gorgeous, but the flowers were just no good. Not sure if we'll be using them again.....

.

I'VE BEEN ORDERING FROM THIS FLORISTS FOR YEARS. THEY HAVE AN EXCELLENT STAFF THAT ALWAYS GOES OUT OF THEIR WAY WHEN DELIVERING MY ORDERS! THEY'VE SAVED ME FROM BEING IN THE DOG HOUSE MORE THAN ONCE ON MY ANNIVERSARY! THANKS SO MUCH!

2
★★★★★

I'VE BEEN ORDERING FROM THIS FLORISTS FOR YEARS. THEY HAVE AN EXCELLENT STAFF THAT ALWAYS GOES OUT OF THEIR WAY WHEN DELIVERING MY ORDERS! THEY'VE SAVED ME FROM BEING IN THE DOG HOUSE MORE THAN ONCE ON MY ANNIVERSARY! THANKS SO MUCH!

Pros: VERY FRIENDLY!

.

Excellent Customer Service. Went above and beyond to have the delivery same day, within a few short hours of the order! The sales person was so nice and friendly, made sure they had the correct flowers in stock for the bouquet we picked on the site, and the best part of this experience was that sales person assured she would take good care of our order. I felt this was Great Customer Service.

5
★★★★★

Excellent Customer Service. Went above and beyond to have the delivery same day, within a few short hours of the order! The sales person was so nice and friendly, made sure they had the correct flowers in stock for the bouquet we picked on the site, and the best part of this experience was that sales person assured she would take good care of our order. I felt this was Great Customer Service.

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.

My daughter was married on Oct. 28th and All Occasion's did a beautiful job on the flowers. They even stayed over an hour longer than scheduled as our caterer was an hour late. I appreciated the extra time and effort. Their crew was very professional to work with. Thank you for making a stressful situation a whole lot easier!

2
★★★★★

My daughter was married on Oct. 28th and All Occasion's did a beautiful job on the flowers. They even stayed over an hour longer than scheduled as our caterer was an hour late. I appreciated the extra time and effort. Their crew was very professional to work with. Thank you for making a stressful situation a whole lot easier!

Pros: The staff and quality

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I was in the dog house and late in the day I called this shop. With luck they were able to still deliver downtown before 5 PM to my girlfriends business. She was very impressed with the roses I ordered and saved me from getting the axe. Thanks

2
★★★★★

I was in the dog house and late in the day I called this shop. With luck they were able to still deliver downtown before 5 PM to my girlfriends business. She was very impressed with the roses I ordered and saved me from getting the axe. Thanks

Pros: Fast Service

Cons: none

.

My boyfriend went to their shop to order flowers for me for my birthday, they showed him some roses, he said were beautiful, they said, they had others, he ordered those.. those are not what came to me... mine were not healthy, nor did they look very nice. I may give them another try. not to bad on prices etc. but he got no where with a call of complaint!

1
★★☆☆☆

My boyfriend went to their shop to order flowers for me for my birthday, they showed him some roses, he said were beautiful, they said, they had others, he ordered those.. those are not what came to me... mine were not healthy, nor did they look very nice. I may give them another try. not to bad on prices etc. but he got no where with a call of complaint!

Pros: fairly easy location

.

I totally forgot Valentines Day and the shop went out of there way to make a delivery the day of. And they were very nice and helpful.

2
★★★★★

I totally forgot Valentines Day and the shop went out of there way to make a delivery the day of. And they were very nice and helpful.

Pros: Friendliness, Convenience, Fast service

.

I HAVE NEVER HAD SUCH A GOOD EXPERIENCE WITH ANOTHER FLORIST. I GAVE THE FLOWER SHOP THE WRONG ADDRESS FOR MY WIFE ON VALENTINES DAY AND THEY REROUTED THE DELIVERY FROM BRENTWOOD TO DONELSON ON VALENTINES DAY JUST SO SHE WOULD GET THEM ON TIME. I REALLY APPRECIATED THEM SAVING ME FOM PUNISHMENT!

2
★★★★★

I HAVE NEVER HAD SUCH A GOOD EXPERIENCE WITH ANOTHER FLORIST. I GAVE THE FLOWER SHOP THE WRONG ADDRESS FOR MY WIFE ON VALENTINES DAY AND THEY REROUTED THE DELIVERY FROM BRENTWOOD TO DONELSON ON VALENTINES DAY JUST SO SHE WOULD GET THEM ON TIME. I REALLY APPRECIATED THEM SAVING ME FOM PUNISHMENT!

Pros: SERVICE, QUALITY, VALUE

.

Lets start by saying my husband tried to have flowers delivered on valentines day, well, he wanted them here by 1, they werent, i realize one is a stretch but they had not come by when the office closed, nor was a note, sticker etc left of attempted delivery.
we called & spoke with someone saying she was the mgr, apparently she was not. anyway, she told us no refund, period, and that the other customers that did not recieve thier flowers were not upset.. well that speaks volumns right there.
well today, they brought the flowers, i got there and was not there long they came to take them..they had gotten an unhappy email, instead of calling, they sent someone to get them and give a credit, they sent an email instead of calling. they should have offered the flowers and credit or half credit, instead they took the flowers, said they would credit, but not for delivery chg. well they were not delivered on valentines day.. they keep saying, not our fault you left the office, well .... there was not even an attempt made.. someone was here for hours after the requested time of 1.
no apology, just we dont guarentee. the flowers were somewhat wilted, it was a spring arrangement which im sure had been made since monday-not blaming them for that, florist have to work ahead with the huge volumne of orders. im upset because no evidence of any attempted delivery was made on valentines day and because of the attitude involving the transaction. if they had stated a refund could be made on valentines night. None of the harsh words etc would have been stated. Once again, No evidence of any delivery attempt were at the office on wed, until they were delivered after 10am the day after.

2
★★☆☆☆

Lets start by saying my husband tried to have flowers delivered on valentines day, well, he wanted them here by 1, they werent, i realize one is a stretch but they had not come by when the office closed, nor was a note, sticker etc left of attempted delivery.
we called & spoke with someone saying she was the mgr, apparently she was not. anyway, she told us no refund, period, and that the other customers that did not recieve thier flowers were not upset.. well that speaks volumns right there.
well today, they brought the flowers, i got there and was not there long they came to take them..they had gotten an unhappy email, instead of calling, they sent someone to get them and give a credit, they sent an email instead of calling. they should have offered the flowers and credit or half credit, instead they took the flowers, said they would credit, but not for delivery chg. well they were not delivered on valentines day.. they keep saying, not our fault you left the office, well .... there was not even an attempt made.. someone was here for hours after the requested time of 1.
no apology, just we dont guarentee. the flowers were somewhat wilted, it was a spring arrangement which im sure had been made since monday-not blaming them for that, florist have to work ahead with the huge volumne of orders. im upset because no evidence of any attempted delivery was made on valentines day and because of the attitude involving the transaction. if they had stated a refund could be made on valentines night. None of the harsh words etc would have been stated. Once again, No evidence of any delivery attempt were at the office on wed, until they were delivered after 10am the day after.

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.

My flowers werent delivered on the 14th, no note, sticker or show of attempt either.
we spoke with mgmt, they said they dont refund, or guarantee delivery time, in same breath, did not offer anything except day old flowers. which i have and are wilted!

0
★☆☆☆☆

My flowers werent delivered on the 14th, no note, sticker or show of attempt either.
we spoke with mgmt, they said they dont refund, or guarantee delivery time, in same breath, did not offer anything except day old flowers. which i have and are wilted!

 

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