Rice Chrysler Jeep Dodge RAM

★★★☆☆
Chrysler, Jeep, Dodge, and Ram dealer in Alcoa, TN
  • 3033 Alcoa Hwy

    Alcoa, TN 37701

    Map & Directions
  • 865-970-7423

3.0 2
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I took a truck in to rice chrysler for service that was under warranty an got a big bill in ruturn an still truck was not fixed. The truck has been there four different times for the same problem an still not fixed . All they do at rice chrysler is change parts an hope they get it right ! They put stuff on my truck that didnt even need to be put on there an charged it to my warranty.

1
★☆☆☆☆

I took a truck in to rice chrysler for service that was under warranty an got a big bill in ruturn an still truck was not fixed. The truck has been there four different times for the same problem an still not fixed . All they do at rice chrysler is change parts an hope they get it right ! They put stuff on my truck that didnt even need to be put on there an charged it to my warranty.

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I woke up one morning to a dead car, would not start at all, or jump off with my husbands cables. We towed it to Rice. I worried all day that I would be looking at a $800.00 repair.
Rice service mgr called me at 2:00 to tell me that I could pick the van up, it was ready. I cringed as I asked the price. They said $39.00. I was stunned! They told me that I only had a lose wire. Since then, I have used them many times.
Rice Chrysler goes out of their way to see that their customers are pleased . I recently bought a new van, & guess where I bought it???

PROS: Excellent Dealership, very, very good service department
CONS: none

5
★★★★★

I woke up one morning to a dead car, would not start at all, or jump off with my husbands cables. We towed it to Rice. I worried all day that I would be looking at a $800.00 repair.
Rice service mgr called me at 2:00 to tell me that I could pick the van up, it was ready. I cringed as I asked the price. They said $39.00. I was stunned! They told me that I only had a lose wire. Since then, I have used them many times.
Rice Chrysler goes out of their way to see that their customers are pleased . I recently bought a new van, & guess where I bought it???

PROS: Excellent Dealership, very, very good service department
CONS: none

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