Once Upon A Child Franklin

★★☆☆☆
  • 7090 Bakers Bridge Ave

    Franklin, TN 37067

    Map & Directions
  • 615-790-8081

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Good cloths for a good price. They do have a couple rude employees that work there that have made me think twice about going back to buy from them.

3
★★★☆☆

Good cloths for a good price. They do have a couple rude employees that work there that have made me think twice about going back to buy from them.

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This place has horrible customer service and sadly I will not do business with them a longer. They seem to be put out to even ring you up or look at your consignment items.... I would rather do business somewhere that I feel good about supporting.....

1
★☆☆☆☆

This place has horrible customer service and sadly I will not do business with them a longer. They seem to be put out to even ring you up or look at your consignment items.... I would rather do business somewhere that I feel good about supporting.....

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I don't know but when you are employed in retail, I just think you should act like you might enjoy waiting on customers...or at least pretend like you do. Always made to feel I'm a bother. So, I'll just take my bothersome money somewhere else.

0
★☆☆☆☆

I don't know but when you are employed in retail, I just think you should act like you might enjoy waiting on customers...or at least pretend like you do. Always made to feel I'm a bother. So, I'll just take my bothersome money somewhere else.

Pros: Convenient

Cons: Staff

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I read the reviews about Once Upon a Child years ago and then, they were mostly unfavorable. I shopped there and consigned dozens of items there despite the poor reviews. Over the years, I have encountered a rude employee or two while there, but I am not the type to complain, so I just dismissed it. I CAN NO LONGER dismiss the fact that I was treated so poorly at Once Upon a Child in Franklin. I spend about $800-$1000 a year at Once Upon a Child in Franklin and I have 4 children. I will never, never set foot in their store after the way I was told that they could not hold my bin of items even long enough to let me shop to consign as they didn't have room. They are a consignment store and they have stiff competition in Franklin, TN. Then, I asked to exchange a pair of jeans that I purchased for my daughter that she had not worn because they had been hemmed by the previous owner and were too short. I was told that I could not even exchange them because I did not have a receipt. The manager, LuLu- or however you spell it- gave me the rudest look and pointed to their policy sign. I'm all for policy, but if you are going to ruin a sale, then I think that you should find a way to make the transaction work. Good Luck Once Upon a Child in Franklin, TN in finding 3-4 regular clients to replace a family with 4 children to clothe

1
★☆☆☆☆

I read the reviews about Once Upon a Child years ago and then, they were mostly unfavorable. I shopped there and consigned dozens of items there despite the poor reviews. Over the years, I have encountered a rude employee or two while there, but I am not the type to complain, so I just dismissed it. I CAN NO LONGER dismiss the fact that I was treated so poorly at Once Upon a Child in Franklin. I spend about $800-$1000 a year at Once Upon a Child in Franklin and I have 4 children. I will never, never set foot in their store after the way I was told that they could not hold my bin of items even long enough to let me shop to consign as they didn't have room. They are a consignment store and they have stiff competition in Franklin, TN. Then, I asked to exchange a pair of jeans that I purchased for my daughter that she had not worn because they had been hemmed by the previous owner and were too short. I was told that I could not even exchange them because I did not have a receipt. The manager, LuLu- or however you spell it- gave me the rudest look and pointed to their policy sign. I'm all for policy, but if you are going to ruin a sale, then I think that you should find a way to make the transaction work. Good Luck Once Upon a Child in Franklin, TN in finding 3-4 regular clients to replace a family with 4 children to clothe

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.

I read the reviews about Once Upon a Child years ago and then, they were mostly unfavorable. I shopped there and consigned dozens of items there despite the poor reviews. Over the years, I have encountered a rude employee or two while there, but I am not the type to complain, so I just dismissed it. I CAN NO LONGER dismiss the fact that I was treated so poorly at Once Upon a Child in Franklin. I spend about $800-$1000 a year at Once Upon a Child in Franklin and I have 4 children. I will never, never set foot in their store after the way I was told that they could not hold my bin of items even long enough to let me shop to consign as they didn't have room. They are a consignment store and they have stiff competition in Franklin, TN. Then, I asked to exchange a pair of jeans that I purchased for my daughter that she had not worn because they had been hemmed by the previous owner and were too short. I was told that I could not even exchange them because I did not have a receipt. The manager, LuLu- or however you spell it- gave me the rudest look and pointed to their policy sign. I'm all for policy, but if you are going to ruin a sale, then I think that you should find a way to make the transaction work. Good Luck Once Upon a Child in Franklin, TN in finding 3-4 regular clients to replace a family with 4 children to clothe.

0
★☆☆☆☆

I read the reviews about Once Upon a Child years ago and then, they were mostly unfavorable. I shopped there and consigned dozens of items there despite the poor reviews. Over the years, I have encountered a rude employee or two while there, but I am not the type to complain, so I just dismissed it. I CAN NO LONGER dismiss the fact that I was treated so poorly at Once Upon a Child in Franklin. I spend about $800-$1000 a year at Once Upon a Child in Franklin and I have 4 children. I will never, never set foot in their store after the way I was told that they could not hold my bin of items even long enough to let me shop to consign as they didn't have room. They are a consignment store and they have stiff competition in Franklin, TN. Then, I asked to exchange a pair of jeans that I purchased for my daughter that she had not worn because they had been hemmed by the previous owner and were too short. I was told that I could not even exchange them because I did not have a receipt. The manager, LuLu- or however you spell it- gave me the rudest look and pointed to their policy sign. I'm all for policy, but if you are going to ruin a sale, then I think that you should find a way to make the transaction work. Good Luck Once Upon a Child in Franklin, TN in finding 3-4 regular clients to replace a family with 4 children to clothe.

Cons: horrible customer service

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I have been there a handful of times and I have not had a good experience. I brought in maternity clothes to sell, left them there, came back in about 1 hour, and they not only gave me a terrible price, but they lost the bottoms to a Mimi Maternity bathing suit (expensive and only used once) and just said to me, "Sorry, can't find it". How in the world can you lose it in 1 hr! And then did nothing to make it up to me! They should have given me something considering you can do nothing with a one piece tankini! Also wanted to give me pennies on the dollar for my baby furniture. I was appauled at their offer, left the store and sold it for 4 times the price through craigslist! Owners are always short tempered and rude in every case when I have been in there. I don't recommend supporting them.

0
★☆☆☆☆

I have been there a handful of times and I have not had a good experience. I brought in maternity clothes to sell, left them there, came back in about 1 hour, and they not only gave me a terrible price, but they lost the bottoms to a Mimi Maternity bathing suit (expensive and only used once) and just said to me, "Sorry, can't find it". How in the world can you lose it in 1 hr! And then did nothing to make it up to me! They should have given me something considering you can do nothing with a one piece tankini! Also wanted to give me pennies on the dollar for my baby furniture. I was appauled at their offer, left the store and sold it for 4 times the price through craigslist! Owners are always short tempered and rude in every case when I have been in there. I don't recommend supporting them.

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The store carries a lot of gently used kids clothing, furniture, toys and accessories. It is a great place to find a good deal on Little Tykes toys (and similar brands) such as the kitchen sets. They carry new hair-bows for little girls as well. The staff is very helpful. The prices are affordable especially for the quality of the items they stock.

4
★★★★☆

The store carries a lot of gently used kids clothing, furniture, toys and accessories. It is a great place to find a good deal on Little Tykes toys (and similar brands) such as the kitchen sets. They carry new hair-bows for little girls as well. The staff is very helpful. The prices are affordable especially for the quality of the items they stock.

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.

I recently visited the store and was very impressed with the custom bedding lines that were available in the store. I have been to every baby store in Nashville and have seen nothing that compared with the fabric choices and combinations available. They also carry a wide range of other bedding lines in addition to the custom line such as Glenna Jean, Banana Fish (their lower price point) and a few others. The owner waited on me and she was very knowledgeable and very helpful. I will go back!

2
★★★★★

I recently visited the store and was very impressed with the custom bedding lines that were available in the store. I have been to every baby store in Nashville and have seen nothing that compared with the fabric choices and combinations available. They also carry a wide range of other bedding lines in addition to the custom line such as Glenna Jean, Banana Fish (their lower price point) and a few others. The owner waited on me and she was very knowledgeable and very helpful. I will go back!

Pros: Friendly and helpful staff

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Before driving the 35 minute one-way trip to Franklin, I called to inqure about the availability of gliders that this store carries. Shelly, the owner, was quite rude and said that she did not have time to answer my question. She must have felt remorseful about the way that she treated me because she called me back with a much friendler tone later that day. She confirmed that they did indeed sell gliders, and she told me that they were open Monday-Friday until 7pm. I drove the 35 minute one-way trip on a Wednesday night to arrive at 5:55. A sales associate greeted me by saying, "Are you here to shop? We are closing in 3 minutes" (In retrospect, I should have responded that I had come to order a pizza.) They close at 6pm on Wednesday instead of 7pm which Shelly failed to mention. I left the store and traveled back again the following week. I asked a specific question about one of the floor model gliders, and another sales associate said, "I can find that out only if you are really serious about buying it." Then she asked my child not to sit in a glider, even though I was considering purchasing it. It was a floor model with a ripped and stained slipcover which I was considering having re-upholstered. I left without a purchase, and I do not plan to return.

0
★☆☆☆☆

Before driving the 35 minute one-way trip to Franklin, I called to inqure about the availability of gliders that this store carries. Shelly, the owner, was quite rude and said that she did not have time to answer my question. She must have felt remorseful about the way that she treated me because she called me back with a much friendler tone later that day. She confirmed that they did indeed sell gliders, and she told me that they were open Monday-Friday until 7pm. I drove the 35 minute one-way trip on a Wednesday night to arrive at 5:55. A sales associate greeted me by saying, "Are you here to shop? We are closing in 3 minutes" (In retrospect, I should have responded that I had come to order a pizza.) They close at 6pm on Wednesday instead of 7pm which Shelly failed to mention. I left the store and traveled back again the following week. I asked a specific question about one of the floor model gliders, and another sales associate said, "I can find that out only if you are really serious about buying it." Then she asked my child not to sit in a glider, even though I was considering purchasing it. It was a floor model with a ripped and stained slipcover which I was considering having re-upholstered. I left without a purchase, and I do not plan to return.

Pros: can't think of any

Cons: rude and unhelpful staff members (including owner)

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This store has a lot of variety of children's clothing and accessories. They even carry larger children and baby items such as furniture and carseats and larger play toys. You can find a decent price most of the time. They will buy the clothes from you or let you consign them. Check it out.

4
★★★★☆

This store has a lot of variety of children's clothing and accessories. They even carry larger children and baby items such as furniture and carseats and larger play toys. You can find a decent price most of the time. They will buy the clothes from you or let you consign them. Check it out.

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.

This store has great prices, is very clean, and the employees are always friendly and helpful. I always enjoy shopping here. They offer everything from kids clothes, to kids furniture, to maternity wear. I have not found a better consignment store to shop at. I truly enjoy every shoppoing experience here!

5
★★★★★

This store has great prices, is very clean, and the employees are always friendly and helpful. I always enjoy shopping here. They offer everything from kids clothes, to kids furniture, to maternity wear. I have not found a better consignment store to shop at. I truly enjoy every shoppoing experience here!

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