Carwise Automotive

★★★★☆
  • 100 Country Village Dr

    Smyrna, TN 37167

    Map & Directions
  • 615-459-8216

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Can you rate someone a NO STAR? These crooks tried to drain my bank account. I have a truck that needed just a front end alignment, so I dropped it off to them because I had to work. They call me about 10:00 a.m. and I was expecting to

3
★★★★★

Can you rate someone a NO STAR? These crooks tried to drain my bank account. I have a truck that needed just a front end alignment, so I dropped it off to them because I had to work. They call me about 10:00 a.m. and I was expecting to

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I took my vehicle to them because I had just bought it, and it was new to me. It was an older vehicle, so I knew it probably had some issues, but I never expected to get a quote like theirs. Not only did they try to sell me absolutely

3
★★★★★

I took my vehicle to them because I had just bought it, and it was new to me. It was an older vehicle, so I knew it probably had some issues, but I never expected to get a quote like theirs. Not only did they try to sell me absolutely

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I had been a loyal customer with CarWise Automotive Service (formerly NAPA Automotive Service) for 6 years, until my last visit! I had a rear axle leaking oil.

The mechanic recommended replacing both axles so that new seals would stop

3
★★★★★

I had been a loyal customer with CarWise Automotive Service (formerly NAPA Automotive Service) for 6 years, until my last visit! I had a rear axle leaking oil.

The mechanic recommended replacing both axles so that new seals would stop

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They have always been a great help when we needed repairs. The guys have always been nice to us. Always rapid service, and they install OEM parts, which is a plus for me.

5
★★★★★

They have always been a great help when we needed repairs. The guys have always been nice to us. Always rapid service, and they install OEM parts, which is a plus for me.

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I have been coming to this shop for years. They have always been fair, and will even show you exactly what they are recommending. I have several vehicles, and they have been always returned in top notch condition.
They have a nationwide warranty now.

5
★★★★★

I have been coming to this shop for years. They have always been fair, and will even show you exactly what they are recommending. I have several vehicles, and they have been always returned in top notch condition.
They have a nationwide warranty now.

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1 out of 1 people found this review helpful.

.

I went to Carwise Auto 3/16/11 after visiting shop after shop. I was lossing coolant and each shop said it was something different, some in the $900 range and one even said I needed an engine!!! Spoke with Tom, he and other mechanic (Eric I believe) looked at it, even brought me out to the shop to show me the problem. They were nice to me even though I may was upset with the other shops. The cost was reasonable, and most importantly they fixed my problem! Eric performed thorough work and was nice also. I would recommend these guys to everyone I know. A mechanic that you can trust is hard to find.
Again thanks Tom & Eric!!!

5
★★★★★

I went to Carwise Auto 3/16/11 after visiting shop after shop. I was lossing coolant and each shop said it was something different, some in the $900 range and one even said I needed an engine!!! Spoke with Tom, he and other mechanic (Eric I believe) looked at it, even brought me out to the shop to show me the problem. They were nice to me even though I may was upset with the other shops. The cost was reasonable, and most importantly they fixed my problem! Eric performed thorough work and was nice also. I would recommend these guys to everyone I know. A mechanic that you can trust is hard to find.
Again thanks Tom & Eric!!!

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1 out of 1 people found this review helpful.

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The last 2 visits I was treated as if my presence was an inconvenience. Most people are reasonably helpful, but Thomas was a real jerk and acted is if me being there was a bother to him. I thought maybe last time he was just having a bad day, but it was even worse this time. I will never bring our families vehicles to this location again.

1
★☆☆☆☆

The last 2 visits I was treated as if my presence was an inconvenience. Most people are reasonably helpful, but Thomas was a real jerk and acted is if me being there was a bother to him. I thought maybe last time he was just having a bad day, but it was even worse this time. I will never bring our families vehicles to this location again.

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0 out of 1 people found this review helpful.

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Went for refill on low fluid following an oil change at NAPA. I had only met 1500 miles. Manager charged $46 diagnostic fee to add inexpensive fluid. He told me what he was doing.....yet ALL I needed was fluid....not a diagnosis. Technician said the fluid was most likely not even added on my first trip to NAPA. So disappointing.

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This store is also inconsistent with coupons.

0
★☆☆☆☆

Went for refill on low fluid following an oil change at NAPA. I had only met 1500 miles. Manager charged $46 diagnostic fee to add inexpensive fluid. He told me what he was doing.....yet ALL I needed was fluid....not a diagnosis. Technician said the fluid was most likely not even added on my first trip to NAPA. So disappointing.

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This store is also inconsistent with coupons.

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They have a very clean, well stocked store, with very friendly employees that seem to know what they are talking about. We've been going there as long as we've lived here. Good, reasonable prices also.

5
★★★★★

They have a very clean, well stocked store, with very friendly employees that seem to know what they are talking about. We've been going there as long as we've lived here. Good, reasonable prices also.

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1 out of 1 people found this review helpful.

Message from Carwise Automotive

Thank you for the opportunity to serve you. We appreciate all of our customers!

More about Carwise Automotive

We repair most makes and models of vehicles. CarWise Automotive in Smyrna, TN can fix your a/c, brakes, engine, transmission, cooling system, driveline, shocks, struts, and more!

 

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