Cherry Point Animal Hospital

★★★★☆
  • 101 Island Rd

    Kingsport, TN 37664

    Map & Directions
  • 423-279-9996

About Cherry Point Animal Hospital

Hours
Sun 5pm-6pm, Mon-Fri 7:30am-6pm, Sat 8am-1pm

Pets & Animals

Pets & Animals
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Indian Ridge Animal Hospital: Stribling Buddy DVM

1100 Indian Trail Dr Kingsport, TN

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Andes Straley Veterinary Hospital

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3.6667 3
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Stay away from this place. As any other business, they will have clients that love them, and those that dont care for them. Like us, we took our dog there... were told a specific price. And when we got the final bill, I simply questioned

3
★★★★★

Stay away from this place. As any other business, they will have clients that love them, and those that dont care for them. Like us, we took our dog there... were told a specific price. And when we got the final bill, I simply questioned

.

Yesterday my dog became sick. He had a fever and incontinence so I took him to Cherry Point. Dr Bottcher told me he needed 2 xrays. She found he had a prostate infection.
She wanted to keep him all day to observe him. She gave me
an estimate of $487, I told them he had a rabies vaccine, so they took that off the bill. I was told to pay $150 for the visit. I called back and asked that they neutor the dog. It was supposed to cost $160 for the surgery. I came back to check on him and he was stuffed in a small cage and wasn't able to stand up. It was the largest they had and it was in a bathroom. I took him home so he would be able to relax and stand up if he wished. I took him back the next day and they did the surgery. They gave him an antibiotic the day before but didn't put it on the first bill. It was $128!!!! When I picked him up that afternoon, I was given the final fee of $694! That was in addition to the $150 I had to pay down. So the total for the infected prostate and neutoring was - get this - $840! I was appalled. I told her the estimate she gave me was for $450 plus $160 for neutoring.
That would have been $610, which is still astronomical.
How can they have a good conscience and sleep at night?
I think they should have given a correct estimate of charges before the procedure was done. She was deceptive. That is poor business.
They will have to give account to God for taking advantage of people.
ONE WEEK LATER- I called to see if I could take the dog back to get his stitches out. They said it was ok to bring him in. Then they called right back and said they could not see him and that he would have to go elsewhere. I explained that I had paid the full $840 and she said she didn't know why but he or I couldn't come back. I suppose it is because I told online that they were deceptive and the truth hurts. A good name is rather to be chosen than great riches.

1
★☆☆☆☆

Yesterday my dog became sick. He had a fever and incontinence so I took him to Cherry Point. Dr Bottcher told me he needed 2 xrays. She found he had a prostate infection.
She wanted to keep him all day to observe him. She gave me
an estimate of $487, I told them he had a rabies vaccine, so they took that off the bill. I was told to pay $150 for the visit. I called back and asked that they neutor the dog. It was supposed to cost $160 for the surgery. I came back to check on him and he was stuffed in a small cage and wasn't able to stand up. It was the largest they had and it was in a bathroom. I took him home so he would be able to relax and stand up if he wished. I took him back the next day and they did the surgery. They gave him an antibiotic the day before but didn't put it on the first bill. It was $128!!!! When I picked him up that afternoon, I was given the final fee of $694! That was in addition to the $150 I had to pay down. So the total for the infected prostate and neutoring was - get this - $840! I was appalled. I told her the estimate she gave me was for $450 plus $160 for neutoring.
That would have been $610, which is still astronomical.
How can they have a good conscience and sleep at night?
I think they should have given a correct estimate of charges before the procedure was done. She was deceptive. That is poor business.
They will have to give account to God for taking advantage of people.
ONE WEEK LATER- I called to see if I could take the dog back to get his stitches out. They said it was ok to bring him in. Then they called right back and said they could not see him and that he would have to go elsewhere. I explained that I had paid the full $840 and she said she didn't know why but he or I couldn't come back. I suppose it is because I told online that they were deceptive and the truth hurts. A good name is rather to be chosen than great riches.

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This is one of the better vets in our area! I take all 3 of my dogs there for their care and I stick with it! They are pricey, but it's money well spent. I've had to take them there for emergency care and they take them in right away with no hesitation. Highly recommended for your pet care because they care about your pets!

4
★★★★☆

This is one of the better vets in our area! I take all 3 of my dogs there for their care and I stick with it! They are pricey, but it's money well spent. I've had to take them there for emergency care and they take them in right away with no hesitation. Highly recommended for your pet care because they care about your pets!

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