Music City Taxi Incorporated

★★☆☆☆
24 hours 365 days in all weather
  • 729 Calhoun ave

    Nashville, TN 37210

    Map & Directions
  • 615-262-0451

About Music City Taxi Incorporated

Categories
  • Courier Services
  • Passenger Transportation
  • Taxis & Shuttles
  • Shuttles
  • Taxis
Hours
1

Transportation & Storage

Transportation & Storage
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Called two hours ahead of time to reserve a Taxi on New Years Eve. When the time came to pick us up, no taxi. Called main number over and over and no one would answer. Taxi never showed, no call from them, nothing. These jacka$$es are the worst of the worst. I would _NEVER_ count on them to be where they say they are going to be when they say they are going to be there. If being somewhere on time (or at all) actually matters to you (e.g., movie, dinner reservations, flight), go somewhere else. I'd give them zero stars if I could.

1
★☆☆☆☆

Called two hours ahead of time to reserve a Taxi on New Years Eve. When the time came to pick us up, no taxi. Called main number over and over and no one would answer. Taxi never showed, no call from them, nothing. These jacka$$es are the worst of the worst. I would _NEVER_ count on them to be where they say they are going to be when they say they are going to be there. If being somewhere on time (or at all) actually matters to you (e.g., movie, dinner reservations, flight), go somewhere else. I'd give them zero stars if I could.

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Business Response:

Kevin, we at Music City are very upset about the poor service you received and would like to offer you a "FREE" night out with Karoke cab. Please call us at 615-742-3030 and speak to Keith Litteral or Johnny White Johnny
.

First of all, the phone rings hundreds of times. Then some woman answers like she's ran a marathon or been ran over by her own taxi cab. She's rude, loud, and obnoxious. The cab shows up 45 minutes later and he has no clue where he is or where we're going. That little meter of his is ticking like no tomorrow though. I paid with a credit card which was charged twice, by two different companies. I call their office at 10 am on a weekday and "management" hasn't made it in yet. These people really run a horrible business. I'm not sure how they even exist.

1
★☆☆☆☆

First of all, the phone rings hundreds of times. Then some woman answers like she's ran a marathon or been ran over by her own taxi cab. She's rude, loud, and obnoxious. The cab shows up 45 minutes later and he has no clue where he is or where we're going. That little meter of his is ticking like no tomorrow though. I paid with a credit card which was charged twice, by two different companies. I call their office at 10 am on a weekday and "management" hasn't made it in yet. These people really run a horrible business. I'm not sure how they even exist.

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0 out of 1 people found this review helpful.

Business Response:

Douglas, we have made huge changes at Music City taxi and are sorry for your experience and would like to apologize by offering a free Taxi cab to you. Contact Keith Litteral at 615-742-3030 Johnny
.

Would not recommend. My driver knew the city fairly well but he was all over the road, talking on his cell phone, writing with one hand and driving with the other. His English was okay, and he helped me with my bags, but overall, I felt unsafe and unsatisfied.

2
★★☆☆☆

Would not recommend. My driver knew the city fairly well but he was all over the road, talking on his cell phone, writing with one hand and driving with the other. His English was okay, and he helped me with my bags, but overall, I felt unsafe and unsatisfied.

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Business Response:

Johnny Hi Tammy, Sorry for your inconvenience. You don't remember which driver or the day and approximate time he picked you up? Please call the office and let me know and I will meet with the driver and resolve this from happening again. Also I will either reimburse you for your cab ride or give you a free taxi ride. This is totally unacceptable and also a violation of taxi rules. very sorry for your experience, Johnny White office 615-742-3030
.

If you want a reputable cab company use Music city taxi they did have a little problem with charging TnCare for services not rendered, but they paid their fine and everything seems ok now. I hope you know where you are going they usually cannot speak English.

3
★★★☆☆

If you want a reputable cab company use Music city taxi they did have a little problem with charging TnCare for services not rendered, but they paid their fine and everything seems ok now. I hope you know where you are going they usually cannot speak English.

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1 out of 1 people found this review helpful.

Business Response:

Johnny White We actually never overcharged TNCare that was only reported due to a disgruntled employee. We never paid any fine and actually had three of the TNcare companies go bankrupt on us for a whole lot of money. Yes sometimes we have a few drivers that are hard to understand but we have almost eliminated that problem with stricter hiring policy and with the cities required english testing. Also with our new computer dispatching and GPS we have greatly improved our response time. Thank you for being such a caring customer and for your kind words. Call me and we'll get you a coupon out for a free taxi service! Johnny White 615-742-3030

Message from Music City Taxi Incorporated

Nashville's most affordable taxi service locally owned and operated with over 100 cabs to serve YOU! Please visit our web site at www.musicitycab.com for reservations and great bargains!

More about Music City Taxi Incorporated

Music City Cab service in Nashville where our taxi company prides ourselves in providing the best taxicab service with the best taxi drivers. All of our Cab drivers are insured trained and licensed taxi professional by the Transportation Licensing Commission. We also have wheelchair taxi service and provide insured party taxicabs. When in Nashville the home of country music call our taxi service when you want the best cab service and want to talk to a real person, and get treated like a Hall of Fame person. Karoke cabs are our specialty and if you want to sing a song or play a guitar or just have a great time out with the guys or gals or both call us!

 

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