Dryve Cleaners

★☆☆☆☆

About Dryve Cleaners

Personal Services

Personal Services
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they ruined an $80 Calvin Klein cardigan. there were huge holes all in in when i picked it up. the woman working there said "oh yeah, there was a pull in it when it was brought it so it was already damaged when we got it so they probably won't do anything about it"
a.) if there was a pull in it, it was not noticeable, as i had been wearing it that day.
b.) if there was a pull in it, why are there now huge holes ALL OVER IT as the result of your dry cleaning process?
c.) if it was already "damaged" why was i not informed that i was dropping off a damaged item and they would not be liable for further damage to it?

the clerk then informed that someone would call me 'within a couple of days'...that was over 2 wks ago and i've not heard from them. when i try to call the listed number, i get a fax machine. so now i get to take time out of my busy day and physically go up there and talk to these fools, so they can tell me "sorry, don't come back."

DO NOT USE DRYVE CLEANERS.

0
★☆☆☆☆

they ruined an $80 Calvin Klein cardigan. there were huge holes all in in when i picked it up. the woman working there said "oh yeah, there was a pull in it when it was brought it so it was already damaged when we got it so they probably won't do anything about it"
a.) if there was a pull in it, it was not noticeable, as i had been wearing it that day.
b.) if there was a pull in it, why are there now huge holes ALL OVER IT as the result of your dry cleaning process?
c.) if it was already "damaged" why was i not informed that i was dropping off a damaged item and they would not be liable for further damage to it?

the clerk then informed that someone would call me 'within a couple of days'...that was over 2 wks ago and i've not heard from them. when i try to call the listed number, i get a fax machine. so now i get to take time out of my busy day and physically go up there and talk to these fools, so they can tell me "sorry, don't come back."

DO NOT USE DRYVE CLEANERS.

.

Dryve cleaners (especially the Poplar Avenue location near White Station) is notorious for losing clothing.
I dropped off three items of clothing here the very first time I went, and they lost it. I was told a variety of run-around stories, including that there was no record of my clothing being dropped off. Fortunately I had kept the ticket, so then I was told that someone else had picked up my clothing, but they did not have a record of who. I kept calling and putting pressure on them to find or reimburse me for my clothing and they finally "found" the clothes a week later (2 weeks after I dropped them off), but only after I had lodged a complaint with a business organization. They then made me PAY full price for the clothing after I asked for a discount because of all of the problems and they REFUSED to give me a discount. To top everything off, when I got home and removed my clothing from the plastic they had RUINED my silk sweater. Dryve cleaners does not even deserve one star. My best friend had a similar experience here where she thinks that they were trying to steal her clothes. I would highly recommend NOT to ever go to this dry cleaners.

0
★☆☆☆☆

Dryve cleaners (especially the Poplar Avenue location near White Station) is notorious for losing clothing.
I dropped off three items of clothing here the very first time I went, and they lost it. I was told a variety of run-around stories, including that there was no record of my clothing being dropped off. Fortunately I had kept the ticket, so then I was told that someone else had picked up my clothing, but they did not have a record of who. I kept calling and putting pressure on them to find or reimburse me for my clothing and they finally "found" the clothes a week later (2 weeks after I dropped them off), but only after I had lodged a complaint with a business organization. They then made me PAY full price for the clothing after I asked for a discount because of all of the problems and they REFUSED to give me a discount. To top everything off, when I got home and removed my clothing from the plastic they had RUINED my silk sweater. Dryve cleaners does not even deserve one star. My best friend had a similar experience here where she thinks that they were trying to steal her clothes. I would highly recommend NOT to ever go to this dry cleaners.

Pros: none

Cons: Lost clothes, ruined clothes, very unreliable

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good price but when they destroy your clothing the tell you don have to come back don't try to make right the own sue mood let you know she did not want to hear it

0
★☆☆☆☆

good price but when they destroy your clothing the tell you don have to come back don't try to make right the own sue mood let you know she did not want to hear it

Pros: inexpensive

Cons: badcleaners

 

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