Southern Hearth & Patio

★★★★★
Fire Magic barbeque grills, Fire Magic Grills, Fireplace Inserts, Gas Logs, Heating Stoves, Outdoor Firepits in Chattanooga, TN!
  • 6513 Lee Hwy

    Chattanooga, TN 37421

    Map & Directions
  • 423-899-3853

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Best spot in town to get custom fireplaces!

3
★★★★★

Best spot in town to get custom fireplaces!

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We love our vented gas fireplace. We appreciate the knowledge and helpful owners and staff at Southern Hearth Patio who assisted us in making the right decisions.

3
★★★★★

We love our vented gas fireplace. We appreciate the knowledge and helpful owners and staff at Southern Hearth Patio who assisted us in making the right decisions.

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We purchased an outdoor kitchen several years ago and have really enjoyed it. The staff there has been great and their service has consistently been first class. If you are looking for a grill, fire pits, fireplaces, outdoor kitchen, or

3
★★★★★

We purchased an outdoor kitchen several years ago and have really enjoyed it. The staff there has been great and their service has consistently been first class. If you are looking for a grill, fire pits, fireplaces, outdoor kitchen, or

.

LOVE my grill!!! I have now owned it for nine years. WoW time flies,the grill is very low maintenance and still works as great as the day it was delivered,thanks to the great staff for listening to my wants and needs when my wife and I

3
★★★★★

LOVE my grill!!! I have now owned it for nine years. WoW time flies,the grill is very low maintenance and still works as great as the day it was delivered,thanks to the great staff for listening to my wants and needs when my wife and I

.

I cannot say enough to praise the owners and staff of Southern Hearth and Patio!!. What a knowledgable crew! They certainly know the products they sell and are happy and eager to share that knowledge with the customer. The showroom is

3
★★★★★

I cannot say enough to praise the owners and staff of Southern Hearth and Patio!!. What a knowledgable crew! They certainly know the products they sell and are happy and eager to share that knowledge with the customer. The showroom is

.

The sales people do not know their product. I wanted a different brand than I was sold. I asked for optional duct and was told it could not be done. Upon my review of the manuals that came with the stove I found that both options could

3
★★★★★

The sales people do not know their product. I wanted a different brand than I was sold. I asked for optional duct and was told it could not be done. Upon my review of the manuals that came with the stove I found that both options could

.

We purchased a Pacific Energy Woodstove last year and it has been awesome. Our energy bill was drastically reduced thanks to using our stove. We have been busy splitting and stacking wood getting ready for next winter. The wood heat is so much warmer than a heat pump. We have a 2200 square foot cabin and the stove keeps us comfortable at around 65 degrees. At night we turn the damper all the way down and in the morning I start a new fire with the coals that remain. So far it was one of the best purchases we have made in a while. I wouldn't hesitate doing business with this company in the future. They are always there to answer a question and be of service. Thanks Clay and staff!

2
★★★★★

We purchased a Pacific Energy Woodstove last year and it has been awesome. Our energy bill was drastically reduced thanks to using our stove. We have been busy splitting and stacking wood getting ready for next winter. The wood heat is so much warmer than a heat pump. We have a 2200 square foot cabin and the stove keeps us comfortable at around 65 degrees. At night we turn the damper all the way down and in the morning I start a new fire with the coals that remain. So far it was one of the best purchases we have made in a while. I wouldn't hesitate doing business with this company in the future. They are always there to answer a question and be of service. Thanks Clay and staff!

.

I have bought a complete unit from this place. It worked fine for the first cold season. Then the pilot light started to turn off. I called the place for service & the first open is more than 10 days ahead. They came & claimed the pilot needed maintenance even if it has not been more than a year since it was installed. The 2nd issue is they claim problem is on the down draft of the fire place. so the didn't honnor the warranty & i had to pay. 2 days later the same problem started again. I did everything like what the tech did when he came the first time, still not working. I called for service again I was told I have to wait 15 days for service & the clerk insisted that if they do the same thing again they would charge me again. So far, no fire place working after spending over eleven hundren dollars a year ago. what really surprised me the most is the 1st time i needed service from this place, it has been terrible. The 2nd time I called same issue it doesn't matter that They just work on this problem I still I have to wait 15 days. I called a different place & they will be here in 2 days to fix the problem. you guessed it, I will use someone else & don't have to wait 15 days.

0
★☆☆☆☆

I have bought a complete unit from this place. It worked fine for the first cold season. Then the pilot light started to turn off. I called the place for service & the first open is more than 10 days ahead. They came & claimed the pilot needed maintenance even if it has not been more than a year since it was installed. The 2nd issue is they claim problem is on the down draft of the fire place. so the didn't honnor the warranty & i had to pay. 2 days later the same problem started again. I did everything like what the tech did when he came the first time, still not working. I called for service again I was told I have to wait 15 days for service & the clerk insisted that if they do the same thing again they would charge me again. So far, no fire place working after spending over eleven hundren dollars a year ago. what really surprised me the most is the 1st time i needed service from this place, it has been terrible. The 2nd time I called same issue it doesn't matter that They just work on this problem I still I have to wait 15 days. I called a different place & they will be here in 2 days to fix the problem. you guessed it, I will use someone else & don't have to wait 15 days.

.

After shopping for fireplaces for my new home, I was convinced I would buy from Lowes.\r
Then a friend recommeded Clay and his staff at Southern Hearth and Patio. He showed us all the newest technologies, helped us with our plans and even installed it for us. Their sevice was unbelievable from start to finnish, and what a showroom! We could tell they took pride in what they did and we are definitley customers for life!\r
\r
CD

2
★★★★★

After shopping for fireplaces for my new home, I was convinced I would buy from Lowes.\r
Then a friend recommeded Clay and his staff at Southern Hearth and Patio. He showed us all the newest technologies, helped us with our plans and even installed it for us. Their sevice was unbelievable from start to finnish, and what a showroom! We could tell they took pride in what they did and we are definitley customers for life!\r
\r
CD

Pros: great selection, most knowledgable staff

Cons: none for me

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Wow! I fell in love with this store when they were on Gunbarrel . . . Finally got by to see the new showroom on Lee Highway and it blew me away! The furniture and grill selections must be at least 3 times what they were and top notch quality. The fireplace displays are beautiful and numerous. I really appreciated the friendly and helpful atmosphere. At no time have I ever felt rushed or that anyone was impatient with my many questions. And they always take the time to make sure I understand the pros and cons of all my options. Keep going, Southern Hearth - you're the best!

2
★★★★★

Wow! I fell in love with this store when they were on Gunbarrel . . . Finally got by to see the new showroom on Lee Highway and it blew me away! The furniture and grill selections must be at least 3 times what they were and top notch quality. The fireplace displays are beautiful and numerous. I really appreciated the friendly and helpful atmosphere. At no time have I ever felt rushed or that anyone was impatient with my many questions. And they always take the time to make sure I understand the pros and cons of all my options. Keep going, Southern Hearth - you're the best!

Pros: very convenient location, awesome staff, beautiful products

Cons: can't think of any

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