BMW of Chattanooga

★★★★★
Proud to serve the community with quality vehicles.
  • 6806 E Brainerd Rd

    Chattanooga, TN 37421

    Map & Directions
  • 800-738-6409

About BMW of Chattanooga

Hours
Mon-Fri 9am-7pm, Sat 9am-6pm
5 66
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Everyone was very courteous and professional.They determined the problem with my car and fixed it while I waited.The service manager kept me informed of the progress of the repairs.

5
★★★★★

Everyone was very courteous and professional.They determined the problem with my car and fixed it while I waited.The service manager kept me informed of the progress of the repairs.

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Great service and excellent personnel,very professional.

5
★★★★★

Great service and excellent personnel,very professional.

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.

Great experiance as always, they have always do whatever it takes to make the customer happy\r

3
★★★★★

Great experiance as always, they have always do whatever it takes to make the customer happy\r

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It was a good experience,fast and friendly and the car was returned on time.

5
★★★★★

It was a good experience,fast and friendly and the car was returned on time.

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.

Kevin and Andrea were exceptional. Very easy to work with. Andrea got me in and Kevin gave me a loaner and returned my vehicle within 6 hours.\r

3
★★★★★

Kevin and Andrea were exceptional. Very easy to work with. Andrea got me in and Kevin gave me a loaner and returned my vehicle within 6 hours.\r

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I had to get new tires.Andrea let me know up front, the total costs.She always is friendly and professional in her contact with customers

5
★★★★★

I had to get new tires.Andrea let me know up front, the total costs.She always is friendly and professional in her contact with customers

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.

We experienced a sudden power problem enroute to a planned week of vacation in Florida. Far from home, we searched for the nearest BMW dealer and limped into the BMW of Chattanooga service department with our X5. I didn't expect the level

3
★★★★★

We experienced a sudden power problem enroute to a planned week of vacation in Florida. Far from home, we searched for the nearest BMW dealer and limped into the BMW of Chattanooga service department with our X5. I didn't expect the level

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Outstanding.David and Ryan made the deal very enjoyable.

5
★★★★★

Outstanding.David and Ryan made the deal very enjoyable.

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.

The sales and service department were great!\r

3
★★★★★

The sales and service department were great!\r

.

BMW of Chattanooga has delivered another impressive service.The service makes it worth the drive from Nashville approximately 130 miles away.

5
★★★★★

BMW of Chattanooga has delivered another impressive service.The service makes it worth the drive from Nashville approximately 130 miles away.

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Great job. Professional people.\r

3
★★★★★

Great job. Professional people.\r

.

The personnel went above and beyond to make me feel welcome and to help me find the auto I wanted.

5
★★★★★

The personnel went above and beyond to make me feel welcome and to help me find the auto I wanted.

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I have bought several new cars over the years and BMW of Chattanooga had the nicest associates I have ever dealt with. Everyone was helpful and smiling. The environment was full of energy and the faculty was clean.\r
I look forward to

3
★★★★★

I have bought several new cars over the years and BMW of Chattanooga had the nicest associates I have ever dealt with. Everyone was helpful and smiling. The environment was full of energy and the faculty was clean.\r
I look forward to

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My regular service coordinator,Andrea, was on vacation,so Nick took great care of me.He made sure all the work (and only the work) that I requested was done and kept me updated on the progress in a timely manner.

5
★★★★★

My regular service coordinator,Andrea, was on vacation,so Nick took great care of me.He made sure all the work (and only the work) that I requested was done and kept me updated on the progress in a timely manner.

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Everyone was courteous and very helpful. They worked hard to resolve my issues. I am satisfied with work done.\r

3
★★★★★

Everyone was courteous and very helpful. They worked hard to resolve my issues. I am satisfied with work done.\r

.

Went in with a low tire light, had a nail in tire.
Was close to 10,000 mile check and even though I didn't have an appointment, they did the check up. Kevin also bought my lunch at their little caf at dealership ( which was great and a wonderful idea). Took me to the mall with their shuttle service. The young man who drove was friendly and made the trip enjoyable. I felt like a very special person, which you normally never fill at other dealerships. This was the first time using the service department and I was very impressed.

5
★★★★★

Went in with a low tire light, had a nail in tire.
Was close to 10,000 mile check and even though I didn't have an appointment, they did the check up. Kevin also bought my lunch at their little caf at dealership ( which was great and a wonderful idea). Took me to the mall with their shuttle service. The young man who drove was friendly and made the trip enjoyable. I felt like a very special person, which you normally never fill at other dealerships. This was the first time using the service department and I was very impressed.

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.

Every time I visit, everyone is exceptionally courteous and really goes the extra mile to make sure I'm satisfied with my car and my service.

3
★★★★★

Every time I visit, everyone is exceptionally courteous and really goes the extra mile to make sure I'm satisfied with my car and my service.

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The BMW of Chattanooga folks were great to work with when buying my first BMW. Aaron and Leslie were exceptional.\r

3
★★★★★

The BMW of Chattanooga folks were great to work with when buying my first BMW. Aaron and Leslie were exceptional.\r

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great service as usual.I didn't buy my car there but you guys have taken me in as if I did.I appreciate you.

5
★★★★★

great service as usual.I didn't buy my car there but you guys have taken me in as if I did.I appreciate you.

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The detail work done on my X5 was very well performed.\r

3
★★★★★

The detail work done on my X5 was very well performed.\r

.

Kevin was outstanding.He was very concerned about our issues.

5
★★★★★

Kevin was outstanding.He was very concerned about our issues.

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Nick was acrually our service associate and he was wonderful!! \r

3
★★★★★

Nick was acrually our service associate and he was wonderful!! \r

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Great information, easy to schedule appointment, service completed on time and car returned clean and ready to run.\r

3
★★★★★

Great information, easy to schedule appointment, service completed on time and car returned clean and ready to run.\r

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Very easy to set up an appointment.Great communication regarding repair status.Timely shuttle service,and excellent work performed on my vehicle.

5
★★★★★

Very easy to set up an appointment.Great communication regarding repair status.Timely shuttle service,and excellent work performed on my vehicle.

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I love BMW of Chattanooga. Their customer service is always up to par and I would recommend anyone to pay BMW a visit! I also appreciate Kevin locating my car once it had been serviced! Thank you!\r

3
★★★★★

I love BMW of Chattanooga. Their customer service is always up to par and I would recommend anyone to pay BMW a visit! I also appreciate Kevin locating my car once it had been serviced! Thank you!\r

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Very professioal. I like that we are proactive to prevent future problems

5
★★★★★

Very professioal. I like that we are proactive to prevent future problems

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The service team checked me in quickly and finished my work before they had indicated that it would be finished. Kevin demonstrates outstanding leadership for his talented service team of professionals.

3
★★★★★

The service team checked me in quickly and finished my work before they had indicated that it would be finished. Kevin demonstrates outstanding leadership for his talented service team of professionals.

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I rated this exceptional b/c I know anything else goes against Ronnie, and none of this was his fault. i got a call telling me they needed to keep my car and they'd have a loaner ready a 4. I got there, no loaner b/c my car was actually

3
★★★★★

I rated this exceptional b/c I know anything else goes against Ronnie, and none of this was his fault. i got a call telling me they needed to keep my car and they'd have a loaner ready a 4. I got there, no loaner b/c my car was actually

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Whenever I arrive I always have someone that greets me and is willing to help immediately.I have been to other dealerships and have stood in service for more than 15 minutes without even a hello.I love the Cafe and I am always offered a ride to the office if I have to leave my vehicle or a loaner.Thanks BMW of Chattanooga for being different than any other service dept in Chattanooga.

5
★★★★★

Whenever I arrive I always have someone that greets me and is willing to help immediately.I have been to other dealerships and have stood in service for more than 15 minutes without even a hello.I love the Cafe and I am always offered a ride to the office if I have to leave my vehicle or a loaner.Thanks BMW of Chattanooga for being different than any other service dept in Chattanooga.

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Any problem with my car is stressful.Jason seemed to pick up on that and set about an orderly process toward remedy.David the new service manager stopped to say hello and his attention added to my experience.Of the last 4 service managers David is outstanding and his continued presence can only reflect my customer need for dealership stability.

5
★★★★★

Any problem with my car is stressful.Jason seemed to pick up on that and set about an orderly process toward remedy.David the new service manager stopped to say hello and his attention added to my experience.Of the last 4 service managers David is outstanding and his continued presence can only reflect my customer need for dealership stability.

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I Intend to give everyone involved a perfect score as I was treated very well along with my friends that came with me. However, I'm going to point out some things that is good and some things I thought could improve. Constructively of

3
★★★★★

I Intend to give everyone involved a perfect score as I was treated very well along with my friends that came with me. However, I'm going to point out some things that is good and some things I thought could improve. Constructively of

.

Very pleased with service and sales at BMW of Chattanooga.

5
★★★★★

Very pleased with service and sales at BMW of Chattanooga.

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Great service team! Nick was actually our service tech..but his name was not on the list!\r

3
★★★★★

Great service team! Nick was actually our service tech..but his name was not on the list!\r

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Very good service well informed as to what was going on\r

3
★★★★★

Very good service well informed as to what was going on\r

.

Everything went super well.

5
★★★★★

Everything went super well.

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.

My experience was excellent. First, it took me less time to get there than I thought. Second, the items I originally came for cost less than I anticipated. Third, I was advised about other services that were needed based on the info on my

3
★★★★★

My experience was excellent. First, it took me less time to get there than I thought. Second, the items I originally came for cost less than I anticipated. Third, I was advised about other services that were needed based on the info on my

.

Ronnie is a very knowledgable bmw advisor who always watches after the customers best interests.

5
★★★★★

Ronnie is a very knowledgable bmw advisor who always watches after the customers best interests.

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This is our 3rd. BMW, the car and Tyde are reason we keep coming back.\r

3
★★★★★

This is our 3rd. BMW, the car and Tyde are reason we keep coming back.\r

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I have bought two cars from BMW Of Chattanooga.The first was an Acura RDX the sales process was fantastic.When the Acura dealership wasn't taking car of me as a customer as they advertised,I decided to buy a new car.The second vehicle was bought based on the quality of the dealership,and BMW of Chattanooga won the sale after visiting multiple area dealerships.Will return and buy from them again.

5
★★★★★

I have bought two cars from BMW Of Chattanooga.The first was an Acura RDX the sales process was fantastic.When the Acura dealership wasn't taking car of me as a customer as they advertised,I decided to buy a new car.The second vehicle was bought based on the quality of the dealership,and BMW of Chattanooga won the sale after visiting multiple area dealerships.Will return and buy from them again.

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.

Ronnie is the most knowledgable person about bmw that I've ever met. His professionalism is second to none! Thanks Ronnie!\r

3
★★★★★

Ronnie is the most knowledgable person about bmw that I've ever met. His professionalism is second to none! Thanks Ronnie!\r

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I was on vacation from Florida and my BMW had to be towed in for service.Andrea was very helpful,she got me a rental car,as I was on a tight schedule,and had my BMW ready for me to go back home the next morning.Thank You Andrea.

5
★★★★★

I was on vacation from Florida and my BMW had to be towed in for service.Andrea was very helpful,she got me a rental car,as I was on a tight schedule,and had my BMW ready for me to go back home the next morning.Thank You Andrea.

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I knew where the dealership was located because of passing it on the interstate.\r

3
★★★★★

I knew where the dealership was located because of passing it on the interstate.\r

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We have never had such a positive experience in a purchase of a vehicle.The service department is unparalleled as well.

5
★★★★★

We have never had such a positive experience in a purchase of a vehicle.The service department is unparalleled as well.

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.

I was very pleased with my experience at your facility. I was promptly greeted and kept informed of the entire process..step-by-step. It was refreshing to not feel rushed or hurried and most of all to not be pressured into any decisions. I

3
★★★★★

I was very pleased with my experience at your facility. I was promptly greeted and kept informed of the entire process..step-by-step. It was refreshing to not feel rushed or hurried and most of all to not be pressured into any decisions. I

.

First time there for service.Personnel and service were incredible.1st class all the way around.

5
★★★★★

First time there for service.Personnel and service were incredible.1st class all the way around.

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Very good service whenever I need it.

5
★★★★★

Very good service whenever I need it.

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Everyone was very friendly and committed to making sure we had a positive experience.\r

3
★★★★★

Everyone was very friendly and committed to making sure we had a positive experience.\r

.

Excellent buying experience.Gary really knows the product and is a pleasure to do business with.

5
★★★★★

Excellent buying experience.Gary really knows the product and is a pleasure to do business with.

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.

Had to wait a little longer on car to be finished.Had a oul change and detail done.I was told originally it would take 5 hrs.Car looked awesome.Best detail job I have ever had.Did miss the trunk but service manger told me to swing by one day and they would vacuum trunk and guve me a car wash. Overall pleased.New manager handled a issue with pricing.

5
★★★★★

Had to wait a little longer on car to be finished.Had a oul change and detail done.I was told originally it would take 5 hrs.Car looked awesome.Best detail job I have ever had.Did miss the trunk but service manger told me to swing by one day and they would vacuum trunk and guve me a car wash. Overall pleased.New manager handled a issue with pricing.

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Andrea Mashburn is the best...hands down! Professional, courteous, energetic and compassionate. Makes a non-enjoyable chore (taking a car in for service) a very enjoyable experience! Simply the best! \r

3
★★★★★

Andrea Mashburn is the best...hands down! Professional, courteous, energetic and compassionate. Makes a non-enjoyable chore (taking a car in for service) a very enjoyable experience! Simply the best! \r

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