Exotic Tropicals

★★★★☆
  • 45 N Walnut Ave

    Cookeville, TN 38501

    Map & Directions
  • 931-528-1080

About Exotic Tropicals

Hours
Sun 1pm-6pm, Mon-Sat 10am-7pm

Pets & Animals

Pets & Animals
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Most people would prefer to window shop and when ready to ask questions or make a purchase will signal the employee. Many people feel that an employee is too pushy if they follow them around asking if they can help. My opinion is...when I need your help I'll let you know.
(Incidentally: When you shop on line *nobody* asks you if you need help! How dumb.)

4
★★★★☆

Most people would prefer to window shop and when ready to ask questions or make a purchase will signal the employee. Many people feel that an employee is too pushy if they follow them around asking if they can help. My opinion is...when I need your help I'll let you know.
(Incidentally: When you shop on line *nobody* asks you if you need help! How dumb.)

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After having just purchased a 110 gallon marine tank I had wanted to form a relationship with a locally owned, non-chain store to service my needs for the coming years. I found Exotic-Tropicals and went in for a look around. I was happy to find a host of marine related supplies but after looking around and just being "watched" by the employee I decided to leave.

I then looked over the on-line outlets, however I still wanted to deal with a "local guy." I went back in today and was met with the same level of customer service. Nada. I checked prices and waited for someone to at least greet me to no avail. I did not feel that it was my job to coax the employee out from behind the counter.

On my way out the gentleman behind the counter looked up and laboriously ask if he could help. Frustrated I advised him that I would just purchase on-line.

I am upset that my two experiences did not equal what has been written about previously. I was not a looker and was ready to buy the necessary start-up and maintenance supplies for my tank. If I would have just gotten a head non when I walked in I may have stayed and purchased what I wanted. Feeling ignored, I felt my dollars would be better appreciated somewhere else.

I will be ordering from an on-line resource.

1
★☆☆☆☆

After having just purchased a 110 gallon marine tank I had wanted to form a relationship with a locally owned, non-chain store to service my needs for the coming years. I found Exotic-Tropicals and went in for a look around. I was happy to find a host of marine related supplies but after looking around and just being "watched" by the employee I decided to leave.

I then looked over the on-line outlets, however I still wanted to deal with a "local guy." I went back in today and was met with the same level of customer service. Nada. I checked prices and waited for someone to at least greet me to no avail. I did not feel that it was my job to coax the employee out from behind the counter.

On my way out the gentleman behind the counter looked up and laboriously ask if he could help. Frustrated I advised him that I would just purchase on-line.

I am upset that my two experiences did not equal what has been written about previously. I was not a looker and was ready to buy the necessary start-up and maintenance supplies for my tank. If I would have just gotten a head non when I walked in I may have stayed and purchased what I wanted. Feeling ignored, I felt my dollars would be better appreciated somewhere else.

I will be ordering from an on-line resource.

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0 out of 1 people found this review helpful.

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And great selection of beautiful healthy fish!! I recently moved to Cookeville to attend TTU. The only pet allowed on campus is an aquarium and Greg helped me find the best fish to go in my aquarium. He's also very helpful in the rodent department!! :) :)

5
★★★★★

And great selection of beautiful healthy fish!! I recently moved to Cookeville to attend TTU. The only pet allowed on campus is an aquarium and Greg helped me find the best fish to go in my aquarium. He's also very helpful in the rodent department!! :) :)

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1 out of 1 people found this review helpful.

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Skip and I have been dealing with Greg and his staff for 13+ years, and haven't had any regrets. He and his help know what they are talking about and we have proudly watched his staff redirect customers away from fish that would cause a "problem" aquarium, be it fresh or salt water.
Their tanks and other pet areas are very well kept as opposed to other places we've visited...they keep us coming back with their healthy set-ups and fantstic customer service. If they don't have it, there's a good possibility they can get it, and that keeps us coming back!

5
★★★★★

Skip and I have been dealing with Greg and his staff for 13+ years, and haven't had any regrets. He and his help know what they are talking about and we have proudly watched his staff redirect customers away from fish that would cause a "problem" aquarium, be it fresh or salt water.
Their tanks and other pet areas are very well kept as opposed to other places we've visited...they keep us coming back with their healthy set-ups and fantstic customer service. If they don't have it, there's a good possibility they can get it, and that keeps us coming back!

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1 out of 1 people found this review helpful.

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Exotic Tropicals is a wonderful locally owned pet store. They have a wide selection of pets and pet products. They have a wonderful variety of tropical fish. I have never seen such clean, healthy looking tanks in a pet shop! They also have LIVE sea coral and a good assortment of saltwater fish. They have separate "quiet" rooms for reptiles, birds, and smaller pets like ferrets and hamsters. This is wonderful! Unlike most chain pet stores, that just throw the pets out in the open to be stressed by the sights and sounds of daily store activity, Exotic Tropical pets are sheltered from the hustle and bustle and are kept in a more secure, less stressful environment making healthier, happier pets for customers! Owners and staff are very nice and are very knowledgeable about the pets and products they sell. You can tell they love what they do. I LOVE THIS PLACE!

5
★★★★★

Exotic Tropicals is a wonderful locally owned pet store. They have a wide selection of pets and pet products. They have a wonderful variety of tropical fish. I have never seen such clean, healthy looking tanks in a pet shop! They also have LIVE sea coral and a good assortment of saltwater fish. They have separate "quiet" rooms for reptiles, birds, and smaller pets like ferrets and hamsters. This is wonderful! Unlike most chain pet stores, that just throw the pets out in the open to be stressed by the sights and sounds of daily store activity, Exotic Tropical pets are sheltered from the hustle and bustle and are kept in a more secure, less stressful environment making healthier, happier pets for customers! Owners and staff are very nice and are very knowledgeable about the pets and products they sell. You can tell they love what they do. I LOVE THIS PLACE!

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1 out of 1 people found this review helpful.

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Exotic Tropicals is locally owned and operated in Cookeville. In my opinion it is way better than any "big box" cahin paet store. You get personal service from friendly employees who care! They will take the time to answer any questions and give reccomendations on products and pets. They carry all the same brands and pet supplies as a large chain store and have comprable if not better prices! Do the right thing and shop with local businesses.

5
★★★★★

Exotic Tropicals is locally owned and operated in Cookeville. In my opinion it is way better than any "big box" cahin paet store. You get personal service from friendly employees who care! They will take the time to answer any questions and give reccomendations on products and pets. They carry all the same brands and pet supplies as a large chain store and have comprable if not better prices! Do the right thing and shop with local businesses.

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1 out of 1 people found this review helpful.

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Exotic Tropicals has the best selection of live aquarium and pond fish and supplies around. You can trust that when you buy a fish that the fish is healthy and has been quarantined for an appropriate amount of time before they put it out in the tanks to be sold. They are very careful not to sell any diseased or sick fish. They have a huge aquarium and pond supply selection. They have other live pets including rabbits, hampsters, guiniea pigs, snakes, spiders, birds, etc. You can get food or snacks for your dogs and cats, or a nice little sweater to dress them up in ;-) his is just simply an awesome pet store with wonderful emplyees to help with any questions you may have.

5
★★★★★

Exotic Tropicals has the best selection of live aquarium and pond fish and supplies around. You can trust that when you buy a fish that the fish is healthy and has been quarantined for an appropriate amount of time before they put it out in the tanks to be sold. They are very careful not to sell any diseased or sick fish. They have a huge aquarium and pond supply selection. They have other live pets including rabbits, hampsters, guiniea pigs, snakes, spiders, birds, etc. You can get food or snacks for your dogs and cats, or a nice little sweater to dress them up in ;-) his is just simply an awesome pet store with wonderful emplyees to help with any questions you may have.

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1 out of 2 people found this review helpful.

 

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